Homewood Suites Homewood Suites by Hilton Boston/Andover

Hotel

The room is lovely and comfortable. I like the evening snack selections.

We were a late check in but were treated beautifully! The room was gorgeous and came with a kitchen all ready to use! Bathroom was spotless and linens were abundant and pristine. Breakfast, included in our fee, was awesome. Cheese omelets, sausage, danish, cereal and made to order Belgium waffles! We will definitely stay there again!

Loved this hotel. Stayed here with my husband and twins (aged 20 months) for a week. Very family friendly hotel, with a working kitchenette for our needs. Our room had a dishwasher, microwave, electric gas stove and a big fridge (not a mini bar). I could easily store all vegetables for my husband's salads and gallon of milk for my kids without any issues. Check in was a breeze with a very experienced lady (sorry can't recollect her name). She gave us free bottled water and gave us an overview of what to expect. She made it a point to be friendly to us and the kids every time she saw us come in or go out. They hotel has complimentary snacks every evening from Mon to Thu, though we never got a chance to experience that as we were always out during that time. The agenda for the same is usually taped to the fridge in your room, so you know what to expect on what date. All guests get to enjoy a free breakfast, which is a decent fare with breads, juices, some hot items, fruits and tea/ coffee. Their fresh waffles are exceptional. The person responsible for the breakfast spread Miss. Sima Mohamed does an amazing job. She makes everyone feel at home by welcoming them herself and making additional stuff if requested. Another attractive thing about this hotel is their willingness to help you out with grocery shopping during your stay.

Always love Hilton hotels, the customer service is great and the hotels are very comfortable! This was my first time traveling with my dog and I'm glad I chose this hotel!

Rooms are DATED! On the surface, it looks like someone tried to do a refresh on them but it wasn’t quality work and was shorty work.

Great night, great breakfast.

Room was clean and spacious. Very comfortable accommodations. Great breakfast and friendly/ professional staff.

Love this place. I have stayed here multiple times and it never disappoints. The lovely lady who makes the breakfast/dinner is the nicest person ever.

Love all the stuff. They make you feel welcome and at home ❤️ It’s a very nice holtell. Everyday the fount desk person says good morning ❤️ The manager is very nice and the sale manger is very nice to ❤️ And now for the fount Desk manger love her to Death! She always talks to me and she says good morning to me every day ❤️ I love Homewood in Andover would highly recommend this place From Lindsey Addonizio ❤️

Stayed for about a week was pretty decent place 99% of the staff was nice. Shayla at the front desk was beyond minimal with her customer service, head of house keeping kept banging on my door while I was showering and woke up my newborn then did it agin the following day. Also waited 15 min at the front desk to check out before the gm even noticed me while she was speaking to another staff member eating chips. Staff definetly needs to be better trained in hospitality.

Great food. Popular place. The people are so nice.

Stayed here for 5 nights. Suite was nice and comfortable, staff pleasant. Location so-so.

Very clean, quiet, good service.

The location was convenient to the highway and acted as good home base from which to get around in area. A handful of nearby restaurants are available. Rooms are as described and comfortable and clean. Staff was exceedingly friendly and helpful at all times. The morning complimentary breakfast was the only negative as the selection and quality of the food was subpar when compared to other similar breakfasts at hotels.

The rooms were nice but the heating system was temperamental. The staff was pleasant. The breakfast was good.

Extremely good room for the price. Big, clean, and very comfortable. The staff was very friendly.

Great place to stay for an Extended stay. Daily breakfast not the best but it's free with the rooms stay. Also Monday through Thursday there's a nice evening Finger foods. Nice gym With a nice outdoor basketball court. Customer service is excellent.

Nice rooms, clean. Friendly staff. Descent breakfast in the AM, and they provide a "snack time" in the evenings, comolimentary too. Stayed for 2 nights, and recommended if in the area.

We thoroughly enjoyed our stay. We got the King Studio Suite and I thought the price was very reasonable — $139/night. It included a kitchenette (with microwave, stove top, full size fridge, sink and dishwasher), king bed, bathroom and pull out couch. It was the perfect "home away from home" during our vacation in Boston. They gave us a porta-crib for our infant which worked out perfect. The staff was very friendly… especially Sima who works in the kitchen. She went above and beyond to look out for us every morning. Our little family was very pleased with our stay and plan on staying here again when we return to visit Boston! It only takes about 35-45 minutes to get from the hotel to downtown Boston. The area surrounding this hotel is quiet, peaceful and safe. (Not to mention BEAUTIFUL… there are a lot of gorgeous scenic routes around the hotel with beautiful homes and foliage! ) We were so glad we chose to stay here instead of somewhere super close to Boston where it is much louder and doesn't feel as safe.

I read a few reviews and would not have stayed, but price was within given budget and this hotel was comfortable travel distance to where I needed to be. I am used to staying at nicer places within the Hilton brand… this Homewood Suites was okay, but is definitely due for a renovation. The room seemed clean and the bed was comfortable, but I will admit that I looked up other hotel prices while I was in the room here. I would probable stay again if it was the right price point, but this would not be my first choice.

We love staying at Homewood suites anytime we are in the area. The stuff are very kind and helpful. The breakfast is the best. Missi, the lady who is in charge of breakfast has the best customer services.

Rooms are on a bit of the smaller side but they're clean and have nicely stocked kitchenware. All the staff here are lovely, especially the overnight check-in counter guy and breakfast lady.

The rooms were very cute and well equipped. The couch was a pull out, the kitchen had some tools already stocked. The free breakfast was very full, and all of All of the staff was overwhelmingly friendly. The rooms were clean. The only complaint was that the shower floor felt loose and as a result was crazy squeaky, like old floor boards.

The staff is very friendly and the decor is up to date. Housekeeping does a terrific job! The rooms themselves are OK, but leave much to be desired. It is an extended stay hotel, so temper expectations.

This place was GREAT!. Me and eight of my guys stayed here for about two months if not a little longer. From day one everyone was very helpful and courteous. The breakfast was great and had a good variety of food. Dinner was good as well. They would even wait for us to get off work and make it back to the hotel before they would put up the dinner. The rooms were great and the kitchen had just about everything you would need. My only complaint was the sofa in the living room was not as comfy but still good. Next time I visit Mass. This is where I will definitely stay. A big thanks to Venice (sorry if its wrong).

Very nice place to stay with family! Some people at the front desk are really nice others are lazy or just plain loud and rude.

Everyone working at the Suite is nice and professional. I got up early for work and they specially made the breakfast earlier for me when they noticed I was getting ready to head to work. The lobby is very nice. Really like the peace and quiet.

Check in person was on the rude side of the spectrum. Rooms were very nice and the complimentary breakfast was better than most. Breakfast staff was delightful.

Clean and maintained well. The breakfast cook Sami/Semi was fabulous. This woman brings sunshine to everyday for visitors. She makes the day better.

Hotel room was very nice and clean. Lots of extra towels and staff is extremely nice. Sima the breakfast host is so nice and made us feel at home! Love the pool.