Howard Johnson Missoula

Hotel

If I could leave 0 stars, I would. Made and paid an online reservation in full, just to be turned away and forced to get a refund. All because we didn't have that particular card on them even tho the room was paid in full. We were in an emergency situation after surgery and the payment was made by a family member 2000 miles away. What were we supposed to do? The staff was rude, I waited in like just to originally check in for 15 minutes. There was a line of already checked in guests complaining. Never again will we stay in a Howard Johnson hotel. Disgusting.

The place was centrally located and clean. Good hot tub. Decent breakfast, waffles, b&g, etc. Small room and no tub. The room wasn't ready when we got there at 9 on and we had to remind them 3 times to get a for that cost us $10 extra. Probably 2.5/5. That's generous.

I never leave in a hotel like this! Terrible enough! My mom leaved in this hotel for a night and the bedbug bited her about 30 areas in her body! 30 areas! We talked to the manager. He did not admit that and said you can tell anybody they do not care. We just need a sorry however he quarreled with us and asked we leave the lobby and called police! Finally they do not give me any solution! No sorry! No any apology! I am so pity for the hotel shows in America! So pity!

Functional. The room wasn't anything special at all. One of the electronic outlets had clearly caught fire at one point and never been fixed. Nothing special about this hotel, but if you need a place to sleep and only to sleep, it will serve.

I went into my bathroom to find bugs in the bathtub as well as the toliet clogged. When I went to let the staff know about my problem the manager said it had to of been me. I couldnt exchange rooms and they wouldnt give me a refund.

If I could give this Hotel 0 stars if I could. I was in billings for a work trip. We payed for 4 rooms. I entered my room and a very foul order was present in the room. It was late so I figured open the windows deal with it. I was very tired from a 12 hr drive. so I got in the bed. By my feet and back of my legs I felt a wet spot. I pulled back the blankets only to see yellow wet spot. smelled it it was urine. I went to the front desk to let them know. They accused my of wetting the bed and told me to leave if I want they will not give me a new room cause I might piss that bed too. They will not give me a new room. That I would half to deal with it. One of the other rooms had dog poop smeared under the comforter. Sketchy creatures (meth addicts) seem to be very prevelant.

Room 229 for $75 a night. Not cleaned at all and toilet was stuck running til I fixed it. The card keys never work the first time so you have to walk back to the office. I went to eat breakfast (waffles) at 9:15am and they already put them away. Room 209 was OK. The sink in the bathroom is literally about fall off the wall and the light fixtures by the beds still have the plastic on them which is a huge fire hazard. This hotel basically is aged and ran down. I feel they just make up a price for the room based on what you look like. I will never stay here again nor will any family members.

Beds were not bad, slept good. The room was dated and the toilet was stained. The towel rack in the bathroom was broke, only $10 would have fixed it. Paid $60 for the night. Not bad for the prices of surrounding it but was more like a $40 worth to us. Just waffles and cereal for breakfast. No yogurt or hard boild eggs like you would find at comp places. Hard to park a trailer at too. The staff was very nice however. The sheets were clean and pillows were not old.

The bathroom was filthy to the point where I didn’t shower there. The room reeked of smoke.

Worst hotel management and staff. I was booking a reservation at this location prior to arriving in town about 4 hours ahead and mid reservation the rate went from $90 to $154 so I hit cancel and my end showed "reservation incomplete. " Two days later I get charged the full $154 as a 'no show' fee! Are you kidding me? I call them immediately and get the run around from staff, the GM Irene and finally am told that only the owner Mr. Patel can approve a full refund for the mishap. I call and leave two messages with the GM and another desk attendant that both assure me Mr. Patel will call me since he doesn't have regular hours. That night in Missoula I got into town at 11:30pm and spent a half hour calling 20 hotels for vacancy (none at all! ) before I finally gave up and my wife and 4 kids ended up sleeping in our car for 6 hours on the side of the road to get some sleep before finishing our 10 hour road trip. YOU HAVE GOT TO BE KIDDING ME! There are plenty of hotel options in Missoula, don't waste your time booking or staying here.

Barely passable. Run-down, not very clean, expensive, but it was cheaper than other hotels when I stayed.

Not so much attention to detail when cleaning. Breakfast is ok. Better choices for the same price.

For only 50$ through hotwire, You get what you pay for, great for the price was skeptical due to bad reviews but was amazed by friendly staff, good biscuits and gravy, and room was clean with nothing broken, pool not busy, walking distance to strip club and other restaurants.

To give you an idea of how out-of-date our unit was, it still had a CRT TV. But there are actual problems too: the shower dripped all. Night. Long. When it was used, it sprayed water against the wall which flowed across the floor and out the door. The sink sprayed water everywhere. There was no fridge. The iron was missing from its wall holder. The door closed very poorly so outside noise, especially road noise, was very audible. The AC was unable to keep a single temperature, but waffled between too cold and too hot. Breakfast is going to be a disappointment, too, despite the hard-working staff. And really, if the price was in the $50 range, all of these things would be expected and accepted. But for over $80 a night this was just sorry.

Disgusting and not clean or updated since about 1970, no bed blankets, old, too far from the highway. Much better alternatives right by I90.

This HoJo hotel formerly known as the Southgate Inn I went there in August 2003 for University of Montana student orientation.

This place has clean, well finished rooms, beautifully soft sheets and a very friendly attentive staff. The location is quiet and the value is good.

Sink didn't work. Room was VERY aged. People talking outside until past midnight. Staff not the warmest folks. One just stared at me after I said "Good morning. " Howard Johnson should have inspected this place before they allowed their name to be added. On the upside, the Internet worked.