Review of Four Points 3*

Tim M.

07/07/2022

Respond
4/10
First, the breakfast (except the pineapple) was edible at best. Hard and cold biscuits and gravy, bacon crumbles (for bacon), powdered eggs, and the potatoes were tasteless and cold. Night one our AC unit soaked the carpet because the drain was blocked. We were told someone would be up to repair it. We left the hotel and 7 hours later not a soul has shown up. Called the front desk, the manager says “ I just got here and don’t know anything about it “. Someone did however show up this time. It could not be repaired and we had to pack up everything and move to a smaller room. Last but not least, the pool. From a distance it looks nice. When you get closer, the water is cloudy, filthy with trash, and the sides are coming apart. We actually tried one afternoon to enjoy the pool. We were there about 30 minutes before no less than 30-35 kids show up all within 15 minutes of each other. They were loud, rude, inconsiderate (slashing water all over people laying out). It was pretty obvious these individuals just showed up without parents and weren’t staying at the pool. The few people who were there before also left like we did. Lastly, the pool closes at 10pm. There was yelling, screaming, partying in the pool way past that and it was very difficult to sleep. I did ask the front desk to enforce the hours. She said she would send security down. Needless to say, it took another phone call and time to get it enforced so we could actually sleep. The staff overall were nice. I wouldn’t recommend this hotel to anyone. It’s a wannabe Marriott in disguise as a motel 6.