Review of Americas Best Value Inn Torrington 2*

The worst hotel stayever. When we called to see what time to start checking in they had told us that it was at 1:00p. M. And when we went there to check in the room wasn't even cleaned. The housekeepers were there since 8:00a. M. & not one freaking room was cleaned. They told us an hour they will have the room done. One hour later I called them and the room still wasn't even done another 30-40 minutes and it'll be done. When I called after 50 minutes they just got into the room. We finally checked in around 2:30p. M. The hotel is so ran down it from mold in the pool area, there isn't a hot tub like the pictures show. I'm a retired head housekeeper and they was the worst place ever. I took pictures of this place and I've also sent it to the corporate office to show them how bad this place is. You don't get much for breakfast but bagels, and if your lucky you'll have some muffins that are gluten free dairy free and nut free. They are old and stale and we weren't happy with this stay. If you end up staying there look at the pool area it has a look on there that is a keypad on the door and make sure you look at the mold & cracks in all over the ceiling, mold in the windowsills and they always fill up the pool whenever someone is done with the pool. Pool is uneven and you really have to be careful what you do in there. Children have to be supervised that is under the age of 18 not 14 they raise the age themselves. Make sure you to take a shower before you go to the pool it posted outside the door before you go in. For your showers in the bathrooms if you are over 6 foot tall like my oldest child and husband you have to duck down to shower. And the tubs drain very slowly. We've NEVER EVER experience this bad of a place before.