Comfort Inn & Suites Cedar Rapids North - Collins Road

Hotel

I tried to put up a family who was displaced (with a baby) after the deracho storm that ruined cedar rapids. Their home was absolutely destroyed & they were living in a van. I lined up a room here at this hotel & the family I was working with was turned away at the door because the manager thought this mother was rude. I had already paid in full for 3 nights, over $500. when the manager MICHELLE EVERSON called me to tell me she wasn't going to let this family stay there I politely tried to explain the situation that she was in, in hopes of her having some sympathy. I was rudely cut short & told, 'they aren't welcome on the property & neither are you… you can call choice hotels to complain if you'd like! ' and then I was abruptly hung up on. please do everything you can to avoid this hotel, they don't deserve our business.

Needed a handicap accessible room… it was perfect and comfortable.
the staff was friendly and accomadating.

Great stay over all kids had fun in pool and videogame room.

Well ima just say housekeeping walks in without knocking and ignores the do not enter sign. And the new manager doesn’t like black ppl so she charged them extra for cleaning up. Used to love them but been having a lot of bad experiences after new management.

Clean friendly and smells soo good very spacious and loving the executive suite is amazing.

Easy to see from the highway and easy to get to, but didn't notice road noise. Nice rooms. Free pack and play (bring your own sheets, blankets and pillows though). Nice pool and hot tub with handicap access. Outdoor gazebo and grill available. Decent free hot breakfast (heavy on gluten). Fitness room and business center near lobby. Front desk gal could have been more informed and nicer but still a great stay.

Clean rooms and comfy bed. Room service was quick as lightning.

I was very disappointed in my visit here. The room seemed decent at first until I noticed some things. The floors were filthy. There was half a dead bug by the TV and hair on the floor in the bathroom. I mentioned it to the staff and nothing happened. One of women who cleans spoke to me about my complaint but it didn't help. She blamed management and said she could not get away with not cleaning a room like that… On the last night there the temp dropped a little so I turned on the heat and it made the fire alarm go off. I was tired and it was 3am. This was the last straw for me. There are so many other hotels in the area. Choose one those.

The hot tub definitely helped my tired muscles. We had 2 queen and 1 full beds. The entire staff was helpful and smiling sometimes even humming. They were willing to help. Great price for the space.

It was fine. I would say the price was more than the room is worth. Older hotel, in need of some updates and renovations. They are making an effort to keep the hotel updated but I have stayed at nicer hotels for less.

This hotel was warm and welcoming. Very clean and very quiet, even though they were full. I ended up bringing my dog on her first trip and she was very comfortable in the room we were assigned. The only thing I have to say is you definitely could tell the room was the “pet” room. Maybe running an air purifier or the machine they used to clear out the smell of smoke once a week or month would be beneficial. Otherwise we enjoyed our stay!

This place was hands down the worst place I have ever stayed. Im confident I would have had a better experience at motel 6! We payed 125 for a king bed room. TINY room by the way. And we had a friend come visit and they charged us 20 dollars for him swimming 20 minutes. Then our toilet overflowed and they told us to come downstairs and plunge it ourselves. Then I asked for a discount and they told me no because my friend went swimming. They were SOOOOO rude from the moment we walked in. All this on my mothers day weekend. I will never ever come back here and I would not recommend it if I could give a negative amount pf stars I would!

Clean, nice pool and hot tub area and breakfast was very good.

Great stay. Would recommend to travellers looking for a budget stay.

Nice place. Bad experience booking. No where does it say additional charges for additional people in a room. I got charged an extra $10/person by having a third in my 2 Queen Room. Total Ripoff. I rent a room for four and get FREE breakfast, why an extra charge?

Very easy to find off 380 with easy check in. The pool was very clean ans had a great picnic area for kids. The room was a decent price and we had no complaints.

I went in to drop my daughter off with a friend of hers. Debbie stopped me as I was entering. She asked me where I was going… what room number. I told her a was not sure I was bringing my daughter for her friends birthday. I told her I was sure I could find the party on my own. She said and I quote" Don't get smart with me, I need to know whos in my hotel! "She said and we dont have birthday parties here do you have a name? I only new the parents first name so I asked my daughter she told Debbie the last name. Debbie put the name in, my 8 year old told her its not a big party she only invited 3 friends. Then she said we have noone here by that name. So I went to my car and got the invitation. Debbie called the parent and then gave her the 3rd degree… what room are you in, how many people are with you, how many more are coming. Then she said… your room is not large enough for 5 people. The parent had a suite with 3 queen size beds and another room across the hall. Even after this horrible experience, I thought oh it would be nice to spend a night here as well with my other 2 kids to swim and relax. So as I'm driving home, called in to find out the price of a room for the night. The first call I made was answered and immediately hung up. Second call I made Debbie informed me that there were 3 people in front of me and she didn't have time to assist me. She told me to go on the website and inquire about the cost and or make a reservation. I was very irritated.

As a couple, we rented a king room on the 3rd floor that was the perfect size. It had a cozy accent chair & ottoman plus a modern desk & chair. Our room was very clean, tidy, and warmed to a comfortable cozy temperature. (It was winter, in February! ) So it was nice to turn into a bed with nice warm sheets. Checking in was quick & easy amd the hotel associates were all welcoming and knowledable when answering all of our questions regarding their accommodations. Easy access to designated outdoor smoking areas. The free hot breakfast in their dining area has everything from yogurt to cold cereal to bagels, biscuits & gravy, waffles (diy), fresh fruit… If it wasn't for the most uncomfortable bed I've ever slept on in a hotel, I would have given my review a 5 star rating. The moment I laid my head down, I could feel the lumps and springs. My back is actually a little sore from sleeping on it for one night only. We would recommend to others. We would return if ever in the area again.

This was a really nice hotel. The rooms were nicely furnished and so were the coming areas. The continental breakfast was delicious.

It's a nice clean hotel I liked that it had the pool and hot tub we stayed here last night and Saturday night and I would definitely come back the staff are amazing.

Great room. The room toliet seat is not a good size for a 92yr old woman. It has very large opening with a narrow seat width. My guess this may apply to little children too.

Location is a little ways out of the way. Door stuck when opening, usually had to try twice, microwave had one button stuck so it would beep constantly if plugged in. That being said, the beds were fine, the rooms were clean and the hotel staff was friendly and helpful. They even had cookies the night I was there. In all, nothing outstanding but I was there for work and it worked well enough for my needs without reason for serious complaint. For the money I felt it was a reasonable deal.

Bada boom bada book this is a real nice hotel and I always enjoy waffles for breakfast in the morning.

Very nice hotel. If I was paying for it, I'd pay to stay here. Friendly staff, nice rooms, and nice pool.

The room was very clean, very nice and up to date. Checking in was super fast and easy. Free Wi-Fi with no password. The night I was there they had free dinner and beer (yes complimentary beer). I don't know what was for dinner or what kind of beer they were serving, I had too much work to get done. Room had a nice desk and chair. For those folks that have to do a lot of work on their laptops, you'll appreciate that. Comfy bed and very clean bathroom. Hope this helps.

We came in from Az. To send our daughter off to college, very clean hotel, we haf to go early to orientation and they had breakfast out for us, fantastic staff and forward thinkers, great experience, would recommend to everyone. This is where I will stay when in town always.

Beautiful Comfort Inn & Suites! Very clean, Jennifer is so helpful and pleasant. Room 100 had a Jacuzzi tub.

Stopped here on our way to Canada. The front desk gal (I wish I'd have caught her name) was, literally, the nicest person I have ever met that works in a hotel! Seriously! Rooms were spotless, beds were comfy and the pool was perfect.

Really nice people at this property and I would say it is a step above the standards of most other Comfort Suites locations…

We had a wonderful time. Everyone was very friendly and helpful. The room was clean and updated. The whole hotel was clean and well taken care of. Awesome place and staff. Highly recommend! Thanks for making our weekend warm and inviting. P. S. Cookies were amazing.

You definitely get your money's worth and then some. Clean and newly updated rooms. The staff goes above and beyond in every way. Even the housekeeping staff went out of their way to make sure we had everything we needed. I can't say enough good things about this hotel.

Very clean rooms. Amazing and caring staff, to the point that I was blown away by how friendly and accommodating they were to us and other guests. I haven't had such a nice experience in a "2 star" hotel in my life. I really can't complain about anything. If you're looking for a hotel, and manage to nab a room for $88 like we did, you will be impressed. My only regret was not having enough spare cash to tip the cleaning staff more.

This is the best comfort Inn I have ever stayed in. The room was clean and they did a good job of making sure I had everything I needed. They also have nice costumer service to make sure you are taking care of. Plus the free breakfast and dinner was nice. I would definitely recommend staying here. I know I will.

The rooms were clean! Bed was comfortable and the stay was relaxing. I recommend this place.

This is a great hotel and I would have given it 5 stars if I didn't have to walk through a cloud of smoke from employees to get into the hotel.

Friendly service and clean rooms. Building could use some freshening.

The girl who checked us in was very fast and helpful, the rooms were very clean and at a great price.

My parents stayed here a week ago on their way to Minnesota and had a very good experience. On their recommendation my wife and I stayed here this week also on our way to Minnesota. I'm glad we did. Friendly staff. Great complimentary dinner and breakfast. Excellent value for the money.

Do not step foot in this hotel! If you do choose to go here make sure you leave NOTHING behind as you will not get it back. I left my wedding rings on the night stand and called within hours of leaving and they advises that their staff is "usually very good" at returnING stuff of value and to call the next morning. I got alot of run around and 2 different stories by the manager Penny on the SAME day about the staff that works there. She refused to look at the vacuum cleaners and said there is no way that will ever happen. She even had the nerve to say maybe someone came in while we were sleeping and took them. Do NOT stay here. 8.5 years ago we stayed at a Comfort Inn and Suites the night we got married and now they steal my wedding rings. We will NEVER stay at any chain associated with this hotel ever again.

This place is great, we rented a block as part of a wedding party. They let us use the pool after hours and were very accommodating generally. Good beds. Solid breakfast, if you have cause to get a hotel in Cedar rapids this place is great. Well maintained, clean, comfortable, just a really great experience.

This place is great, we rented a block as part of a wedding party. They let us use the pool after hours and were very accommodating generally. Good beds. Solid breakfast, if you have cause to get a hotel in Cedar rapids this place is great. Well maintained, clean, comfortable, just a really great experience.

I'm a business traveler, so I'm always in and out of hotels. Throughout my travels I come across several hotels. If you want a nice, quiet, and clean overnight stay, then stay here. This place is over the top for the price you pay. I used to stay at a different hotel in the area, but no longer.