Quality Inn Mount Vernon, IL

Hotel

The room was okay for an overnight stop over, but the carpet is worn, toilet seat was falling off.

You do know that COVID does not pass through water? There is no need to close your pool. The least likely place to pass on COVID.

Dirty and nasty. One picture is from the bathroom and the other just as you walk in the room. The mattress looks just as bad as the ironing board. As we got there people where putting a kid in their room from the outside window. Don’t stay here.

Very clean and great location. Staff were all very polite and professional.

I would stay there again great rooms and friendly folks.

Great location to get a quick bite.

Was only there one night, but good breakfast, helpful staff, clean rooms!

Horrible, nightmarish experience! I I stayed here early July of 2018 for 1 week while visiting me son. I came back to my room at 7p on the first night & saw the bedspread thrown over the unmade bed. I called down to ask the desk girl to come to my room. Once there, she just stood and stared for minute, then finally replied, this is not acceptable. So she and I made the bed, she took out dirty things, brought clean and did trash. When I asked her why she thought this happened, she said, there was a meeting of promotions today, and "Tasha" the girl who had this room was angry when she didn't get promoted. I said, oh, & she's probably trying to get him to fire her so she can get unemployment and he in turn doesn't want pay it. Hearing this, I asked she not be allow back in my room. Two nights later, I came in round same time, very tired, grabbed a rag off clean rag rack & proceeded to sponge my body. I didn't' pay much attention to the rag, just soaped it up and started washing. When I finally did get a good look at it, I was absolutely horrified to see it was the same rag I had used to was my feet & a pair of flip flops the night before, and even though I had washed it out when I was done it was still plenty dirty & hung back up for clean. I called down to the desk and asked her come down again. When she got there I pointed at the rag & said, not cleaning the room is one thing, but this is not funny! This is threatening my health!

Room was great, breakfast was fine not as much variety as Comfort Inn. Only complaint was fridge was dirty & sticky.

Room was great! The bed amazingly comfortable! Staff I met was very friendly.

Clean room. Toilet was a bit wobbly and the bed was a bit hard, but I did have a good night's sleep anyway because I brought my own pillow. There was a perfect breakfast available for me and the kids. Mr. Patel was very nice about holding the room for us for about 30 minutes, as we were just driving into town and called in to check availability. This kept us from having to make a reservation online while we drove there. We got a good price for two queen-size beds. The pool was great, too! If I come through here again, I'll stay overnight once more. Oh, and this hotel is near a Wal-Mart, Dollar Tree, and several good restaurants and fast food chains.

Very nice motel, friendly staff and pool clean and refreshing. Breakfast was great over all it was a wonderful experience. Would stay there again.

And in late one night and front desk Tiffany was so nice. My husband is a veteran and we have a service animal and she was quick to get us in a room to rest. Can’t beat 80 bucks and the room was clean. Breakfast was limited but it was there. Thank you.

It was ok, we were in non-smoking room and could smell smoke in the hallway and faintly in the room. Hotel may want to go smoke free.

The front desk staff was outstanding and more than accommodating to us during our travel!

Nice decor. Comfortable. Wish I had some more time and money to just relax and stay here.

Daughter got bit by bugs in bed. Fast internet. Older property.

No t. V. No Wi-Fi due to weather. Staff called as soon as it was back. Friendly staff. Decent rooms for a one night stay. Breakfast was simple.

It suck someone tried to come in the room at 11 pm after we went to sleep We been since 3pm but night shift said they didn't know it was tooken. This is the second time it's happened. Why can't they get their stuff right really piss me off.

Stayed here for one night while traveling home. Workers were friendly. Room was nice and clean. I didn't get to try the breakfast because I got there late and decided to sleep in a little. All in all it was good.

I was told an entirely different price over the phone and the internet listed a lower price than I was charged. They price gouged the people trying to make it home after the eclipse that had no other choice but to stop. Me and my 1 yo son woke up with several bug bites. And the pool was lined with dead bugs.

The first room we were in, the toilet wasn't attached to the floor. The maintenance came in said he fixed it, but when I went back in, the toilet slid and water came out of the bottom.
We were transferred to a different room. Where there were dead cockroaches on the floor. At least they were dead. In the morning we opened our fridge and cockroaches scurried off of our leftovers.
I do not recommend staying here.

Quiet and comfortable. Decent breakfast. Would stay again. Very friendly staff, too.

It is what it is but it's obvious that the room we are in used to be a smoking room or still is. The smell still lingers strong. The smell really needs to be scrubbed out. Also the smoke alarm is hanging from the base and looks like the hot wires are possibly disconnected.