Review of Holiday Inn Express Hotel & Suites Abilene, an IHG Hotel 2*

Not really an "upscale" hotel but it is one of the few places that allow dogs. The bed was very noisy, uncomfortable, and the pillows we're very thin. Any movement on the bed made loud noises that kept us from sleeping soundly. Pretty old mattress. Jacuzzi in tub was odd, shower curtain allowed water to go everywhere. I slipped a couple times getting in/out shower. Fixtures are rusted. Room needs updating. Smoking allowed just outside entry and in some rooms, so there is a constant smell of smoke in hallways and lobby. The woman tending breakfast was nice but she will watch you like a hawk. She asked me how many yogurts I had taken to my room, I asked if there was a limit (I took 1). They put milk in plastic pitchers instead of having small cartons, seems unsanitary. Not many food options. The vending machine was fairly empty. We purchased a chocolate bar from the vending machine and the chocolate was melted. There is no pantry. Refrigerator in our room had some broken piece in it that was moldy (see photo). There is the Brookville Hotel that serves chicken dinners at night, Tossed N Sauced Pizza delivers to hotel and it is good. Good place for a quick stay, and maybe a couple hours sleep, but don't expect anything like the nicer Express locations. Positives are the front desk staff were very polite and went out of their way to help. The cleaning crew appear to work hard and try their best with what they have, they are also very nice and accommodating. There is a lot of parking space for groups and truckers. Well lit parking area, but it is very close to a highway and abandoned businesses.