Review of Bayfront Westcott House Bed & Breakfast 3*

Jillean A. J. B.

07/29/2018

Respond
1/10
We paid to stay for 2 nights in a room that had a very clear view in our bathroom and shower to the balcony behind us. Someone had scrapped off some white spray management sprayed on window. The very small bathroom shower did not drain the water after bathing for 4 hours just standing water. No fan in bathroom to reduce heat from shower. When I went down to the pool in the afternoon of the first full day being here with my 9 year old son we got in pool only to realize the algae and black fungus growing all around on pool walls. Another guest staying at the inn had entered the pool area to use it and notice what I clearly had overlooked and told me and my son to get out before we get sick. Are you serious? I would have never expected this after paying over $240 a night here. I left the pool area with my son and went to the office to find a guy manager and a young lady when asking them about the state of the pool she had her back to me and said the pool we just had that cleaned. Her back to me so rude I told her she was not being helpful and turning her back and talking to a customer is rude. She honestly was discrediting when the pool was 15 feet from the office. The manager became overwhelmed with excitement and basically disregarded our bathroom window, our drain, and anything remotely to do with the pool. I was not asking for a refund or anything free just to be acknowledged as a customer and putting my concerns for myself and my son being in the pool. We were standing in the office with this nasty pool water on our bodies in our hair and nothing. No concern at all simple did not care. We are here for another night with no other options in town available feels awful to be stranded in a place who has taken your money and said Oh well we don't care if people are watching you shower and bathe. So very upset not angry upset slighted that so many establishments run this way or have hired people with piss poor customer service to run their business this way.