Westgate South Beach Oceanfront Resort

Resort

Perfect & very friendly staff!

A very beautiful place and very nice, their facilities are equipped with a very good standard of quality and service.

A complete disappointment, a bad deal and a service depressing.

Relaxing for families! Direct access to the beach and just far enough from the boardwalk!

Nice cozy place… Staff is great!

Great location and nice staff.

Interesting mix of patrons… Staff was very nice & helpful… Accommodations are nice… There is an abandoned resort on one side & another being renovated on the opposite side but all in all a good trip!

I love this place! Safe and fun for kids. Excellent customer service, the staff is very friendly and welcoming. Feels like home ❤️ be back very soon!

Beautiful Establishment
Very clean and Friendly Service.

This resort was a blast, rooms were very homey, staff was very nice. Overall a great stay, would recommend to friends and would come back.

I’ve been a Westgate Owner for over 20 years. I bought and pay every single year for a 2 bedroom villa (suite). When I booked this location, they downgraded me to a one bedroom because “that’s the policy” even though they have 2 bedroom suites and that’s what I paid for. In addition they charge you $30 per day for parking (no other options, even for owners). The rooms are very outdated and small. There are no amenities. On top of that, they hassle you the entire time with phone calls and meetings about buying more timeshare. Really need to be more accommodating to your owners!

Luis was the best staff member there. So helpful and welcoming. The place is in the middle of South Beach Construction which definitely takes away from the likeness of us returning for another 7 days. Great housekeeping staff. The place definitely has thin walls.

Beach front, price is okay… Hotel is very old. Single pane which means more energy and higher noise levels during the day. Light switch in the living room is connected to the one in the bedroom so both are on or both are off, same for the fans in both rooms, they can not be operated separately. Hallway noise is fairly substantial most hours, even enough to wake some of our guests one or twice, thin walls. No included breakfast, no free Wi-Fi. The Wi-Fi I'm using to write this will choose $10/day. High pressure sales tactics for timeshare purchases. The TV is 1080i super old no parking nearby, valet parking is $42/ night with a 20 min wait to get your vehicle. Positives are location and price… Pool is nice but small… On-site bar, that we haven't seen open yet this week. In suite kitchen is updated and nice. Games area near the bar are pretty cool.

I’m going to preface this review by saying that I’m very picky when staying in hotels so these issues may not bother those who aren’t too picky. My parents were once Westgate owners so I’ve been staying at Westgate properties since I was a child. When I found out there was a Westgate in South Beach, I decided to book here. I did read a few reviews first. Upon walking in the front door, the lobby smelled like a freshly cleaned bathroom. Once we checked in and walked to our rooms, I noticed the carpet wasn’t very clean and the hallways didn’t smell fresh. We were traveling with our minor and adults kids so we had two rooms. Our adult kids’ room looked fine upon walking in. When we walked in our room, the first thing I noticed were the popcorn ceilings. I also noticed that there was evidence of several prior ceiling leaks. Our room was kind of muggy. The air didn’t feel fresh. The lighting through is very dim. I like bright lighting. Also the carpet wasn’t visibly dirty, but we wore white socks when walking in the suite and our socks were filthy by the end of the day. In our kids’ room, the air wasn’t originally turned on and the temp got up to 86 degrees. They were told to turn it on. After turning it on and waiting for a few, it only got to 80 degrees and they were told it probably wouldn’t get much cooler. Then their toilet began leaking and wouldn’t flush. They were moved to a handicap room because they were told it was all they had at the time.

Excellent attention… Good location White sand beach and warm water with direct exit… Rooms equipped and complete with kitchen… Heated pool… Small but correct resort.

Hotel is under construction noise after 8am. They don't let you sleep. Showers are trash all the water comes out. Iron doesn't work properly.

The dang resort in the strip! Service was above and beyond! Front desk was great, all of them. The valet was great. The rooms were Omg! Right on the beach. I will be back. Maria in office is a gem.

Relaxing places. Closed to everything. People. Good Energy. In good customer service. Visit. Yours welcome ⛱⛱⛱

Excellent place for holidays… at the foot of the sea. Pin.

The resort was very clean and everyone was really friendly; especially an older gentlemen who helped my husband and I with our bags the first night. He really made sure we were taken care of, telling us about the free transportation, price-friendly places, and just offering hospitality. I was told they just remodeled and it looked like it. Everything was REALLY modern in my room; looked very up to date. The appliances (big and small), pots, furniture, even with the rain head shower — everything was perfect. The only thing that sucked was the people in the room above me, sounding like everyday they were constantly running miles in their room and banging on everything they could find. That is not a reflection of the resort though. My phone in the living area was having some issues, but I really did not care considering there was another phone in the bedroom and I wasn't getting any calls. I am really happy with Westgate and will definitely go back sometime in the future. For the best experience, I recommend staying on the third floor, where you will not hear anyone above you.

Very nice. Very friendly and attentive to every need. Always with a lot of kindness.

I have gone a couple of times but this time I did not tube good experience the employees did not collaborate in helping much…
It is not advisable this Miami Westgate the others highly recommended-the places make them comfortable…

Very but very poor service from Vallet parking, we had an event at that hotel and when we asked for the car to leave, we had to wait 45 minutes for the car to be brought. The unusual thing was that we were the only ones asking for the car. We suspected that it was on purpose for not buying anything at the event, the hotel's excuse was "parking is 3 blocks".

Is a time share ownership, people are great all around, I think you can also book here like a hotel, the place is been remodel room by room at this moment.

As a Westgate owner I have been completely blown away. Unfortunately in a extremely negative way! This is NOT a resort. No store, no restaurant very little old "hotel". Air conditioning is out dated and can't keep up with cooling the way it's designed. My room temperature stayed between 78 and 80 degrees, yet cool air did blow out of vent. Furniture very old and worn. Carpet with rips here and there. Dresser drawers would continually keep opening up, finnally just left them out. No washer/dryer in room. Had to do ourselves in a small room that felt like a sauna room. They should have had this as a service they could provide for their owners as I AM supposed to be on vacation! And I'll finish with construction starting early and going till 6 right next door. Maybe again as a owner I should have been told this would be going on so I can decide whether or not I want to deal with it on MY vacation!

Excellent location, very friendly!

The building is older but quite nice. They do have a pool and are very close to the beach. You just have to walk out the back door and across a path and you are on a beautiful Sandy Beach. My only complaint is that the walls and ceiling are quite thin and it is possible to hear people in other rooms. But Security will ensure people keep their noise level down during quiet hours if you let them know of course.

Definitely ocean front, but hotel is only 3 stories tall so views would be restricted I've owned at westgate for 22 years and when I booked this, I asked for ocean front room which they said they would put me in for. When I arrived, they told me that they didn't have an ocean front room for me. Disappointed. They told me that none of the ocean fronts are one bedroom, should have told me that upfront when I booked. Staff was very friendly, but the hotel has very little to offer. No restaurant, very limited snacks and a limited beer and wine selection, no full bar service. Nothing very close to do either. U can hop on the free trolley to go to Lincoln road mall where there is shopping and restaurants galore, but be prepared to ride almost an hour. Nice to have it for free though because parking is ridiculous. 30 per day at the resort and between 2-4 dollars an hour everywhere in the city. We paid almost as much in parking as we did to eat. Get an uber and save. We ended up driving to Orlando for 2 days and we love it there so much to do. I would. It come back to miami again, but will definitely go to orlando.

Room was beautiful. Pool was very clean and 9 feet deep. Housekeeping comes in every day for making bed, getting trash and exchanging towels. Bed was very comfortable and had down pillows. Nice deep Jacuzzi type tub. Kitchen had all the necessities. Small Oven, 4 burner electric stove, full size fridge, microwave and dishwasher. Can't wait for the next time I'm here.

The rooms are cozy and clean with newer appointments throughout. Staff are friendly and helpful. Beds are very comfortable as well. Nice place to stay when you are at Miami Beach.

Really loved staying here, the room was beautiful and the kitchen had everything I needed. It has a separate bedroom, and the living room was very spacious. The pool was 9 feet deep and clean. There is several grills to cook on outside, with a playground for the kids within eyesite. Volleyball is available also. Cabanas are also at this location. Snack bar with alcohol drinks is open during tourist season. Easy beach access. Parking is valet parking only. There is not a store or snack shop inside at this time, due to some renovating. There are some restaurants within a short walking distance. Several restaurants deliver right to your room. I am looking forward to my next stay here.

Great location! Volleyball, firepit, pool and bar all in one place. Love it!

Do you enjoy sloped floors? Do you enjoy wore out furniture? Do you enjoy having no television in your room? If so, then this is the place for you. Like all of Westgate properties, it's just plain sub-par because David Seigal refuses to spend money on maintaining his properties… however, the staff is fantastic here. The only shiny spot at this hotel.

It was a pleasant stay, but the rooms need updating. The sofa bed was very uncomfortable and the floors creak loudly. The master bedroom is very comfortable and the spa tub is a nice touch. Parking is a problem. Overall a nice place.

Was not impressed, first to check in an never got the room requested. But did get a room with a running toilet, no pressure shower, that couldn't decided if it wanted to stay all hot or all cold. No washer and dryer like most resorts. No activities, not even a vending machine.

We have gone to alot of the westgate and this one is ok beautiful view but very small.

Invited us for a free tour and 100 bucks we didn't get because they failed to mention we needed photo id.

Great place. Wasn't crowded. Current rooms. There isn't any parking. So you have to use their valley service which is $30 dollars a day. Great service. Very respectful employees. Clean warm water pool. Open access to the beach. Private Cabana area.

Let me say the room was fairly nice. The staff was nice. The place itself doesn't offer much. There is no resturaunt or anything for food. Website said complimentary parking but it isn't true. You have to pay 42.00 for valet or feed the meters every three hours at 3.00 a pop. I chose this place to celebrate our 40 wedding anniversary and let's just say this was a disaster. Thank for nothing but aggravation!

The hotel was far away from most attractions. They were offering additional accommodation but to qualify you had to make over $50, 000. Pretty evasive about it. It has a private beach but beach equipment was extra. Everything had a fee.

Didn't stay there but ate there right before relaxing on the beach this past weekend. Food was nothing special, hamburgers and hotdogs off an outdoor grill but giving 5 stars because the staff at the little canteen were exceptional. Super friendly and just very pleasant to deal with. Many and Danni I believe were thier names. If they are representative of the rest of the staff then I would stay there in a hearbeat next time we visit Miami.

It was a great place to stay at overnight. One of the best hotels in town!

Very disappointed the valet parking employee stole my husbands cellphone and we filed a report and he said "we will buy another phone phone for your husband" and since that he has not contacted us and he doesn't answer us and that is very unpleasent to find. Rating:0.0

I had booked two rooms with many months before, and when I got only had a room, and I had to find another hotel at 9 pm. Very fragrant in the lobby and unpleasant environment. Good location but should reform it all. Not recommended.

Very bad hotel! stains all over the bed and hair! never clean our rooms they moved us to a smaller tight bad room! we call them to bring shampoo they would never bring if they do the would bring only one and we were 6 ppl and the knew! no parking. Beach is very dirty. If u dont buy there time share they will be very mad and never do anything. No towels near the pool! they take half n hour to bring somenever go there at all expensive and its very cgeap matiriel beds uncofterble \ .

I would never recommend this place to anyone. This hotel is comparable to a cheap motel. The rooms are sub par. The staff is nice but clueless. The beach access feels like an alley way. There is absolutely zero parking. The valet service is horrible. You can call ahead an hour before you need your car and you'll still be waiting. We witnessed a valet worker take 3 very drunk girls for a ride in one of the cars he was supposed to be parking. The staff/security at the hotel didn't care at all. Save your money and pay extra for a real hotel. All they want to do is sell you a time share here anyway…

I chose this resort because (1) on my trip to Orlando I stayed in a Westgate Resort and loved it and (2) Ocean Front Suites + Jacuzzi for 2 at $200 a night you cant beat that. I was a little skeptical at first after reading the reviews but after my stay I was glad I chose this hotel. They told me upfront that a ocean view is not guaranteed however they would try their best to accomodate my request. They certainly did that! I stayed in room 305 which had amazing panoramic views of the ocean that you couldn't beat! Every night and every morning I took a dip in the jacuzzi tub that was in our room while watching TV and admiring the views that I could still see while I was relaxing in the jacuzzi. I definitely recommend anyone going to this resort to try staying in room 305. I also really liked the backyard retreat, swinging in the hammock and catching a great nights view of the stars & moon was great and so peaceful. There was also a small store downstairs that was very convenient and the prices were very cheap too. The hotel staff was friendly & not pushy about getting you into their presentation either as the reviews stated. On the 2nd night of our stay I was politely asked if I wanted to do the presentation. I declined and was not hassled about it anymore after that. Upon our Arrival & leave the staff nicely helped us with our bags and parked our car.

I enjoyed my stay very very nice place to stay.

The staff was very helpful and I felt so welcomed… It almost felt like home…

I rate this place very low. I am an owner and could not get an exchange. They said there is no availability to exchange but I can pay to stay here. I had no choice because my family from Argentina was coming. They were able to exchange after many emails back and forth. I do not believe for one minute that there are only a few number of exchanges available and the rest are for rent. I think owners deposit the condo and Westgate rents them out to make money instead of doing an exchange for a Westgate owner. Very disappointed Westgate owner.

Ok, we travel a lot. I try to be fair. The room was ok. Old, but we used to live in this area, so we are realistic. Here's the thing. There is ZERO parking. I mean zero. The lot next door is a community lot. Anyone going to the beach parks there and the construction workers park there. There are about five sky cranes on the street, so there is heavy competition for those spots. Now, add in the beach goers, the hotel guests, anyone living in the area, etc. We spent most days and nights with me going back to the room while my husband drove around trying to share out a spot. Of course everyone is savvy about this, do they will steal a spot, even if you are next in line. Let's talk about internet. I work from home, so I was on a "working" vacation. I wasted hours with poor connection. I won't go into detail, but this was a huge issue for me as I must work as I '"vacation" and have deadlines I must meet or lose my work. Frustrating. Finally, there is the hard sell pitch. I bought this online like a hotel. I was not notified that this was going to be a sales pitch. To the sales women's credit, when I told her that no way, no how I would waste even 20 minutes in a sales pitch, she left us alone, but beware. The good news? The Cuban store next door is wonderful. Great to buy some groceries and get a Cuban Coffee. You are within a short drive to some great restaurants (go to Havana 1957). That's it. Our room service was spotty.

Beautiful resort. Top notch staff. Best of All was the Beach Concierge, David' his amazing dedication to making our south beach experience outstanding,,,,,,, the best since cape cod.

It is what you would expect for 200 a night in Miami Beach. Rooms were comfortable and the staff was nice and helpful. There is a little market adjacent to the lobby that had decent food at a good price. We had one issue that we had to call maintenance for and they came and fixed it quickly. There is no hot water, just luke warm, which gets annoying after a few days. Parking is a pain, but that is a Miami Beach problem, not just a hotel problem. We comfortably fitted six for over a week at 200 a night, so it was worth it. Would be 4 stars if the place had hot water.

The resort is beautiful, especially the back yard paradise. Boardwalk is fabulous and the staff are helpful. The only bad thing is there isn't a fitness room and closest gym (Crunch) is $35.00 a day. Oh. Parking anywhere in South Beach is a nightmare.

Don't listen to what other people say about this hotel. It's perfectly located, with a tropical vibe. The staff was very helpful and the rooms were very clean and cozy. They have a pool, fire pit, and much more. I would definitely stay again.

Really crappy place. This place is not worth.

We ended up here when we vacationed with friends who had done a time share points trade to stay at the Westgate South Beach. Pros: Close to a beach. The cafe/convenience store downstairs has really good food. Cons: This is nowhere near anything to do in Miami Beach. It's in the middle of the Art Deco District that is full of empty shells of buildings built in the 40s-60s. EVERYTHING is a cab/bus ride away. There is one thermostat for the whole suite and there's a good 10-15 degree variance from one end to the other. The people with the thermostat freeze while the people on the other end sweat the night away. In a bad way. You can't operate two faucets in the suite at the same time. My wife was in the shower when the other couple in our suite turned on their bathtub. She instantly found herself standing there soapy with ZERO water. The building is poorly constructed. You can feel that the floor underneath the carpet is very uneven. Worse, the floors creak and it sounds like people in the room above you are STOMPING just by regular walking. I've never had so many poor nights of sleep in a row. The soap/toilet paper/paper towels in the room are some of the cheapest we've ever had the displeasure of using. The exterior of the building was being painted when we stayed there and the crews doing the work were not at all considerate of guests. The pool is nothing special and certainly nowhere I'd want to spend any time.

Very friendly excellent service again on another occasion.

This place is ghetto, the staff that operate this "resort" are very unprofessional. They seem to operate under standards from a 3rd world country. We completely hated our week-long stay, but we were stuck already booked, not knowing what we were getting into. The only nice thing that offset our stay was the beach front access, steps from the "resort". The kitchens are tiny, the whirpool tub did'nt work, we had to have a repair man several times in our room, finally we gave up on the tub, the laundry room is downstairs in the basement, it doesnt feel safe down there, our daughter got her finger smashed by the faulty elevator doors, I should've sued. Finally, we werent resort owners, although we paid for our stay, we HAD to attend their presentation about how wonderful they are and how world-class they try to make themselves to be.

It was disappointing! we are a starwood owner, and we always get excited when it comes to having a vacation as we called it in a RESORT. But this is so opposite, the pool was really small considering its called resort, the carpet is gross and if you dont put your ac in coldest all the dust mites start crawling around and start biting you, I even took a picture of a huge cockroach we killed, (if anyone wants to see i) t. The glass coffee mug is awful, my husband and I did not enjoy our coffee at all. The staff are so unfriendly and unprofessional, even they see you trying to open the door with baby and luggage in your hand they just look at you. There is no parking, you have to pay 10 bucks a day, but before you got your parking, you have to wait until 6pm after all the beach people leave, its a sweat to get it. The only good thing, is they change your towel everyday and the deli downstairs who does make delicious breakfast.