Review of Washington Park Hotel South Beach 3*

I stayed in Washington Park Hotel South Beach from 4/18/2018 to 4/22/2018 in room 2209. During my stay, I began to notice a skin outbreak on many parts of my body. I initially thought this was maybe due to a food allergy or some sort of bug bite because Miami is tropical. Upon returning home, I immediately say my dermatologist on 4/23/2018 because my skin issue became serious. My dermatologist informed me that the skin outbreak was not a food allergy and was definitely bug bites… most likely bed bugs due to the appearance and locations of the outbreaks. She advised me to have my home inspected by a K9 bed bug inspector. On 4/24 the inspector detected bed bugs in my bed, in my luggage and in the area where my luggage was stored. I called the hotel after the inspection, and I never got an answer. I called back on 4/25 multiple times. I finally spoke to someone at the front desk and told her about the issue. She "transferred" me to her manager. The phone got disconnected in the process. I called back and spoke to the receptionist again. She "transferred" me to the manager again, the call looped back to the receptionist and then I was transferred to voicemail. I left a detailed message describing the situation and left my contact info. If you stay in this hotel and any other hotel, please protect yourself. This situation is physically taxing due to the bug bites, and financially taxing because I had to pay for a dermatologist visit, a $200 inspection, and now I'm waiting on a quote to treat my entire home for bed bugs. I hope the hotel does the right thing by removing the current occupants from room 2209 and letting them know about the bed bugs so they don’t take them home.