SureStay Hotel SureStay Hotel by Best Western Jacksonville South

Hotel

Super Clean Rooms. Spotless. Love the coffee maker A+. Great Service. Everything look exact like the picture…
The most important is pet friendly. Only pay $15.00
Going back soon.

Definitly will stay again clean neat everyone that works here were very friendly and helpful walking distsnce to everything.

Very clean and comfortable and the rate is not so high I Surestay Best Western.

Hotel room was filthy and nasty. Tried 3 rooms and everyone was dirty. Very disappointed and unsatisfied.

This sits up there with one of the worst places I stayed. Wouldn't recommend it to anyone. Not even my enemies.

For inexpensive motel very clean. It looks like it has been renovated recently. If you looking for a quick nap and a place to rest when you passing through town it's alright but long-term stay I wouldn't recommend it.

Really cozy a great place to stay has its own coffee machine and its own mini fridge and microwave the beds are hard though it also has 2 tvs one small the other big anyways its a great place.

Me and my wife normally Stay at Days Inn but did'nt have a Reservation so we stayed in Super 8 but never again its to Laud other visitors all hours the night walking around making noise prostitutes making noise fighting with their guest rooms where not clean enough me and my Wife went out and came back later and a Rat had eaten a hole in some of the food we bought we threw all of it Away and that was the last Straw and the Price was Really to much 70 Dollars a Night if we can't find a Room next Time we're in Jacksonville we'll sleep in the car before we Take a Room at Super 8 motel Standards have fallen at the lowest level ever.

Bed bugs I woke up feeling something crawling on my arm… bed bug Unbelievable So this is the type of service wyndham provides Room 239.06/08/2018 I get bugs in my house because of this wyndham is going to pay for fumigation of my home.

Very disappointing. I chose this hotel for the Wyndham expectations. The floors were filthy. Phone did not work. No ice in the ice machines. Breakfast was a joke.

The room was clean and I had no issues with most of the staff. The front counter man was very rude to and I was also told I was not allowed to refuse maid service after telling him I was only staying to night I ask for no service I would tity the room it was two nighs only. He explained I'd I didn't allow service may e I would be more comfortable at a mother hotel. Really dude this what u say while a person is in the mist of paying you. With that said the next morning at 8am house keeper us banging on the door. Its 8 am check out is at 11. I will never go back there again. And if this is all supper 8 ways they will never get my money.

Dirty hotel, Terrible rude staff, unsafe, loud, very scary. Beer bottles all over the steps and balcony, ppl hanging out smoking weed in the stair wells and on the balcony. Tub was painted and chipping, bed spread was stained, lampshades broken, curtains had rips and stains, no cable and bad Wi-Fi network. The worst hotel I've ever seen. Can't believe it meets wyndam standards.

This was the worst hotel/motel I have ever been to. First they could find my reservation even though I had an email conformation from them. Then they only had a room with one bed instead of two and it was more expensive than the two bed room I reserved. The host was very rude to me and another guest that informed him that there was no soap or toilet paper in the lobby bathroom. When I got to my room only one outlet worked. There were holes in the walls and doors and burn holes in the comferter and sheets. When I asked for a second pillow they said they didnt have any and I had to use towels as a pillow. They say they have Wi-Fi but its only in tje lobby. Do not go to this place.

We were told they didn't have a room for us the day we were supposed to check in. Were able to get a different room than what we had booked 6 months previously. Everything else about the room was good.

I'm generously offering this one star because the bed didn't suck. The rest of the experience however, wow! Let's start with the stained tub that looked like it was used to wash down a murder victim, The T. V. That had a cracked line through the middle of it, The Dank and powerful smell of mildew. Then let's move forward to ambiance. The front view offers a large selection of men standing around, sitting on the stairway, leaning over the balcony and speaking very VERY loudly in Spanish until the wee, WEE hours of midnight. If you prefer the rear side then get ready to experience more men cat calling and whistling with the select few others walking after your car while shouting out, "YEE, YEE! " This place is TERRIFYING for $75 a NIGHT! So unless you enjoy unwanted solicitations for sex and drugs along with the constant rantings of a large group of obnoxious men in a language you can't understand, Please do yourself a favor and KEEP DRIVING!

Needs some upgrades and could have been a little more clean but the price was good and you get what you pay for.

Hotel is ok for the price. Wi-Fi is only good in certain spots. And at certain times. That's really my only complaint.

Should be 1/2 Star. Dirty rag left in the bathroom, shampoo half gone, remote did not work the TV and the volume and on off buttons were hard to find. Definitely don’t stay here!

It was okay, the rooms were clean and the beds comfortable, but the room smelled weird and some of the outlets didn't work.

Worth about $35 only for the way the room looks, not the $60 something dollars I paid. Would not recommend you staying more than one night. Dingy looking on the outside as well as the room itself.

In contrast this was one of the best places to stay. Great staff that will work with you and ensure you have an enjoyable quiet stay.

Inexpensive clean rooms but could use some updating. Sort of run down. Fixtures, tub, etc. ) I (

It was a good price was good for the area. The room looked clean and smelled clean (but after watching extra I don't know how clean rooms really are). The shower in our room was a little outdated, but again the price was cheap so it's not the best of everything. Also close to gas stations and Dunkin donuts.

My room was 203 second floor… I got there close to midnight after driving my cross country drive… At this time I was coming in from Texas… The bed and sheets looked clean and the TV was working… Otherwise the bathroom was hideous! The bath tub looked like it wasn't cleaned like for months, water faucet was leaking not just a drip but a long stream, the shower head had a plastic bag stuffed in a hole to cover up the hole another visible hole near the pipe next to the toilet, the vent was caked with grim and was painted over… Next to the bed on the wall was these mildew, mold stains very unsanitary… There was this chair and ottoman was so dirty with stains gross! The room wasn't ready to be put out to the public… I will be submitting all the picture I took of the room… Dissatisfied customer.

Hotel was OK. Recently painted. But super old. Some parts of the shower were repaired with plastic bags… A repair that can be done with silicon glue in 5 minutes. There was a lot of "friends of the house" walking speaking loud at 2 am. Washer and dryer were super old and rusty (totally different from the pictures) directly in front of the hotel there is a mechanic repair facility for trucks. That will open and start working at 7/7.30 AM making loud noises. Some of the trucks from that facility will be parked at the hotel parking lot on the night.

This was a pretty good hotel. Everything was clean, presentable and feel quite. Very close to major stores, food, and other hotel especially for the price. Will consider staying again.

Save yourself a lot of time and headache by going somewhere else! We stayed here the weekend of Labor Day and it was horrible. The television didn't work and the front desk didn't care and really didn't even try to fix it or accommodate us. DON'T BOOK HERE! They should get NO STARS!

Very clean room. Very nice selection for a free lobby breakfast! Fast assistance to figure out the TV. Parking right near the room. Stairways and walkways clean. Peaceful stay. Left out a star just because it's a bit worn down, the dumpster area, road, and building are somewhat worn from time, that's all.

Do not stay here! 1. Cockroaches Everywhere. 2. Room smelled like crime scene clean up 3. Room was unfinished. Bare Sheetrock, No paint. Wall open behind the toilet. 4. Watch rats bigger than my dogs run through the open walls. 5. No response from clerk when told about it. Acted like that was all normal.

For a budget motel the refurbished rooms are clean and they give all you need including free coffee shampoo conditioner etc. It is a Patel affiliated property run by one of the largest private owned hoteliers in the USA. Not the Taj but great for the price and the best deal in the area.

Clean comfortable priced appropriately. Would stay again. Sonnys BBQ across the street was absolutely awesome!

Clean rooms, brand new beds. Decent location. Just need to be renovated a little in the bathroom to get more than 3 stars.

I was incredibly suprised when I walked into the room. It's clean, mostly up to date and the price makes this an unbeatable deal.

The worse people was outside making a lot of noises. At night you hear weird noises threw the walls. I slept in the bed with my son and to find out I have so many numbs on my feet like something was living in the sheets eatin me and I didn't even realize till I left the place. My eye hurts so bad I don't even know what was on the pillow cases I would never go back or never go to the area again. I definitely would not recommend to any soul on earth.

Entirely out dated, room looked like the bed was made and sinks were wiped that is all. The floor was so filthy my feet were black and sticky. I'm appalled honestly wouldn't suggest to anyone. Was afraid to let my 1 year old wander… But hey the TV worked and there was a bed and shower if that's all you want for 60 bucks…

My experience was unpleasant at best. The staff was pretty friendly, but that was the only positive aspect. We had a non-smoking room but that did not stop the bathroom becoming saturated with the overflow of the smokers room next door. The smell was constant and the bath was filthy, there was mold on the faucet. The bed was not comfortable, nor did it feel clean. The floor had questionable stains on it. Even though it was fairly cheap, I will definitely avoid it next time.

Pass pa sleep a night rooms and the price is comfortable recommend it
Serve you super well each time goods.

There's bed bugs just stayed got up at four am bites all over me don't stay here anymore unless you wanna have big bumps all over you.

It was horrible. The room smelled and it was just dirty. The tub was kinda black and the floor was dirty. My child's feet were black after 10 minutes of walking in the room. The inside door lock was broken and we didn't even feel safe there. We checked out after we came back from dinner.

The light was not turn and on the water was freezing.

Staff very friendly. Clean and the price was right.

Room 130 had roaches everywhere! Wasnt worth 60.00! I slept in my car last night! They need to be reported.

Great place good price clean room strongly recommend.

I really liked this place, clean and I strongly suggest to my friends who would like to stay in a nice place for low price. Wi-Fi, parking next to your door, breakfast available. Receptionist greeted warmly. Lastly bathroom was clean and well maintained. I don't write reviews normally but I felt like supporting this place.

Gum on the side of the bed and power outage but everything else was great.

Desk personnel went out of his way looking up places for us to do and lowered the room price even.

Had items taken from my room while I was gone! the items taken were 2 — las vegas hats (black caesar's palace hat and wynn hat) and a black nike polo shirt. I noticed the 2 hats were gone, but did not notice that my beautiful black nike polo was gone until I got back home to chicago! disgusted.

Plumbing issues, internet didn't work, cigarette burns on linens and blankets, and in a not so nice area of town next to an industrial building. Spend the extra 10 bucks and get a better location.