Dove Creek Resort & Marina, Trademark Collection Dove Creek Resort & Marina, Trademark Collection by Wyndham

Resort

Beautiful Place… Great Staff… Awesome Views.

On our Florida trip my daughter got deathly ill and they refused to refund the cost of our booked room! It’s the policy of the accounting department!. We had a room booked at the Hilton and they gave a full refund!

Mb resort is fantastic location on the ocean. The sunrise from our room was great. We enjoyed our stay!

Very friendly, accommodating staff. Rooms are pleasantly simple with an island feel. Loved seeing the iguanas! Snappers restaurant/ bar next door is convenient. Perfect spot for our two night stay! Thank you for a very relaxing stay!

We stayed for a two night getaway. We were very pleased. The staff are so accommodating and friendly! Thank you for a lovely time!

We invite you to come and experience a quaint oceanfront boutique hotel here in the Fabulous Florida Keys!

Barely any staff to attend to their guests. No staff is left after 7 p. M. And a telephone number is posted on the front door in case of an emergency. Pretty deplorable for a place that's charging close to $300 a night. Although the front desk person Susan was very nice.

Do not get the top floor rooms. The air HVAC unit for the floor below is in a closet in your unit. It's loud, runs for 15 minutes every 2 minutes, and starts with a loud thunk. It wasn't just my unit. I asked the neighbors and they had the same problem. You have no control over it since it belongs to the downstairs unit. Staff was very helpful, but only so much they can do. Location of hotel is great, the amenities are nice, and great restaurant next door.

Uncompromising cancellation policy. Please take special note that this hotel requires 7 day advance cancellation. And they do not bend on their policy. Unlike every other hotel I've stayed in that have a typical 48 hour advance cancellation notice. My plans changed, I cancelled 1 day late and they refused to process a refund which is understandable, but they also refused to issue a credit for future use. This, despite almost certainty that the room was rebooked to someone else thus giving the Dove Creek Hotel a double fee on this room. Very unfair. Will not rebook here in the future.

Stayed at this hotel a few weeks after Hurricane Irma. The exterior had some damage & the hotel was in the process of cleaning & rebuilding. I arrived at 6:30 & luckily it was before 7 as the office closes at 7. Got to my room & had a good initial impression. Vivid tropical colors. Once I settled in, I was able to get a better perception of things. PROS: Good water view, Nice vegetable based bath soaps, Comfortable bed, Shampoo & conditioner dispensers in shower, Restaurant next door open late. CONS: Stains in the carpet, No desk chair, No electrical outlet on or near desk, Alarm clock on desk & not on nightstand, Poor shower flow. Cable television was not working (front desk told me after I checked in that it was being worked on) I did let the hotel know about the shower before checking out. Not sure what they can do about the other stuff. I may stay here again, but will bring an extension cord & additional outlet if I do.

Stayed at this hotel a few weeks after Hurricane Irma. The exterior had some damage & the hotel was in the process of cleaning & rebuilding. I arrivef at 6:30 & luckily it was before 7 as the office closes at 7. Got to my room & haf a good initial impression was good. Vivid tropical colors. Once I settled in, I was able to get a better perception of things. PROS: Good water view Nice vegetable based bath soaps Comfortable bed Shampoo & conditioner dispensers in shower Restaurant next door open late. CONS: Stains in the carpet No desk chair No electrical outlet on or near desk Alarm clock on desk & not on nightstand Poor shower flow I did let the hotel know about the shower before checking out. Not sure what they can do about the other stuff. I may stay here again, but will bring an extension cord & additional outlet if I do.

It was nice! The rooms are nice and when we were there, almost nobody else was. Never stepped foot in the pool, but it was about the same temperature as the Hot tub. There were a bunch of other things we didn't know were at the hotel: kayaks, paddle boats. There was a guy that rented jet skis for $100/hr. The restaurant right next door (Snappers) is really tasty with live music you can sit and listen to from the swing in the gazebo. There were a few maintenance things here and there that bugged me, but overall was nice.

Nothing fancy, but room was clean and the bed was comfortable. Breakfast was, again, nothing fancy but good. Pool and sauna were old and the jets didn't work. Other than that, we were pleased with our stay. Definitely eat at Snappers right next door, it is delicious. And you can hear the restaurant's live music from the hotel, which was fun.

Room left a lot to be desired ripped furniture patio doors unable to be locked office closed at 7 o'clock no one around to help with any issues no information in the room as to what or where anything was. Would not go back there again.

(1) Nice surroundings: it's waterfront, with a tiny beach. (2) My room is not big, but it's pretty nice and cozy. (3) I arrived at the lodge at 11pm and couldn't find my room. There was no sign telling me where my room was. Since the reception desk doesn't open after 5pm, I had to call their emergency number. The lady who took the call and helped me was very nice, but it still took me half an hour to find my room. It is pretty bad user experience at 11pm… (4) Inside my room, there were 3 doors. 2 of them were locked, and 1 of the doors was connected to another room downstairs! And this door could only be locked outside (which means I am not able to lock it! ) It's pretty creepy.

This location is beautiful, of course — it's in Key Largo, right on the water! The price is excellent, its very affordable. It's also really convenient. Right next to the hotel, you can rent paddle boards, kayaks, jet skis, etc. You can also visit Snappers, a great little restaurant with three separate bars, each with their own personality.

Clean, spacious room with a comfy bed and screened-in front patio. Pool area has several chairs for lounging and two double hammocks. We took a complimentary double kayak out to explore the mangroves nearby. Great place! Check out Snappers next door for happy hour specials!

Stayed for two nights and was upgraded to a King Suite the second (thanks to Choice Hotels Points). Rooms were modern and clean. The suites had screened in patios facing the marina. The complimentary kayaks were ok. The staff was very friendly. I think the only downside was the sulfur smell of the marina, but other than that it was one of the best stays on our trip!

Very clean, free kayaks to use off the marina. No boat ramp so we had to pay $10 to drop the boat off at the neighbouring park and another to pick it up as well as $35 to use the marina. Snappers is next door which is awesome. A little overpriced but it is high season and when there's nothing available, you gotta pay. Had no issues with staff but only stayed one night.

Very nice getaway from the snowy/cold weather at home in Tennessee.

My wife and I stayed at the Dove Creek Lodge on October 2, 2015. The room was nice as was the view, but a little "pricey, " we felt, for the accommodations. In addition, the hotel charges a 3.00+ "surcharge" for cleaning personnel travel. We thought that this was "odd, " and should have been included in the price of the room. The hotel's "excuse" was that other hotels in the area do it. Duh…! Reasoning is off-base here we think. Another example of "hidden" charges…?!

We stayed for just a weekend and loved the place. Clean rooms, friendly, helpful staff, great restaurant next door, beautiful views, good kayaking, no bugs. We're coming back in Sept!

We stayed here for two nights in Feb of 2015. We had a king suite ocean view with patio, overlooking the pool. Parking was convenient right under the hotel, with an elevator right there to take the luggage upstairs. The suite was clean and comfortable with two flat screen TVs, mini fridge, safe big enough for a laptop. The bedroom was a tad cramped with the king sized bed, but the sitting area in the front with the sofa was spacious enough for my yoga mat. There was a sliding door that opened to a screened and covered patio with two chairs for relaxing outside. The pool was heated and the hot tub was great, as the temperatures when we were there were only in the mid 60s. They had a dock with free kayaks and paddle boats. The staff were very friendly and helpful. When we got there we found that the Wi-Fi was difficult to connect to at our room. There were multiple access points that kept coming and going. We had to walk down to the lobby to get good Wi-Fi access. The next day we found out that the staff were installing all new Wi-Fi access points throughout the hotel. After that was finished the Wi-Fi was solid. They gave us a coupon for the restaurant next door which we used. We had a nice dinner there and they had live entertainment in the outside bar which we enjoyed. The continental breakfast (included) was ok but if you want a big breakfast to start your day, try the diner a mile up the road. Overall we were very satisfied and would definitely consider staying here again.

This place is fantastic. They kindly upgraded us to the “Mango Suite” which has two floors, a kitchen, living room, two bedrooms, a little office overlooking the ocean and a screened in balcony on the ocean. The place was perfect. Clean, quiet and impeccably maintained. It has a nice hot tub, a great pool and park-like grounds with hammocks, chairs and benches. Complimentary kayaks are right at the dock. Paddle to the right and go up Dove Creek. Spectacular. Breakfast was superb, especially their trademark key lime parfaits.

Property was beautiful. Hotel looked brand new. Pool and hot tub were perfect. Kayaks freely available for exploring the mangroves.

If you like being pleasantly surprised, book this hotel. This place had a quiet, community feel to it and was perfectly maintained and comfortable. I will definitely try to come back soon.

Stayed here several times and always enjoyed it.

I have stay twice in 2012 — great place, quiet and a well kept property. Service was terrific.

Worse costumer service, lady in front desk had a very nasty attitude, had a misunderstanding and she said "I don't care what you think you were told, we don't want you here" after saying that she comes and yells "we can offer you another room if you still wana stay".