Review of Madonna Inn 3*

Lori R.

11/05/2017

Respond
1/10
I thought racism was dead until I walked into the Madonna in. Called ahead to make reservations. Had plans to have dessert & drinks there since everyone says the cake is great. We sat down and moments later were asked to move. Apparently you can only sit in the restaurant if you are having an entree. Which no one ever told us when we made the reservation. The servers words were "you need to have at least one entree. " So then we thought about getting one just so that we could continue our night and then she changed it to "you must have a few. " She said we would have to sit in the dancing/bar area. So we had to move from our table over to the bar area. The place was practically empty and no one was waiting but we still were forced to move. The server said she would have someone take our order but it wasn't until about 30 min later that someone come over and that's only because we got up and asked. When the server did come she was very rude. She dropped the menus and left. She was coughing and sneezing. I wanted to feel Bad for her for working when she's sick but even when we tried to be nice to her she was still rude. Everyone else had Ice cold drinks and ours looked and tasted like it came right out of the faucet. They were out of every cake we wanted and the one slice we did get was not good at all! We were only given one fork for 7 people so we had to ask for forks and plates. The atmosphere of the people there was nice and friendly for the most part but the employees were not! Just when you thought it couldn't get any worse, we started to walk to the front to pay and one of the servers started to run towards us and comment that we were trying to skip out the bill. We got to the counter and 6 workers were there talking about personal things and no one would stop to help us. When they finally decided to talk to us, they said they could not help us there and sent us to the bar to pay. No one and I mean no one was friendly to us. We were the only Mexican people there and sadly it was very evident that we were being treated different then everyone else. To accuse us of skipping out on the bill was just so petty and sad. I would never go back there because it is not a place that seems to be open to people of color. I wish this was something I could report to the authorities. Don't put yourself through what we went through : (

Nightly rates from $219

Book Madonna Inn