Review of W San Francisco 4*

Mike S.

05/20/2014

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4/10
Would not recommend this to anyone unless it's the only hotel available. I picked it because it was very close to the Moscone convention center, and becase the wife gets Starwood guest points. — — Pro: * Within easy walking distance of the Moscone * Nice bar area * Multiple format usb charger in the room that could connect to just about any device — — Cons: * With a large convention in town, serious price gouging. Rooms were easily 2x their normal price ($500+/night for a room that normally could be found for around $250). Although to be fair other hotels in the area were doing the same thing. * Mold in the shower tiles/grout. Unacceptable, especially considering what they're charging. * Tiny rooms. I've had military barracks rooms bigger than this. Certainly not what I would expect for the price being charged. But if you had 2 people in a room, it would easily get cramped. * No convenience store. Most hotels will have a couple of shelves with aspirin, shaving cream, etc for sale. Something that you may want without trying to find a local drug store. Nothing like that here. * Internet costs — Ok, I know it's a rule of thumb that the more expensive the hotel, the more expensive the Wi-Fi. But, charging $15/day for something McDonalds gives away for free is a bit ridiculous. * Room Service costs — Again, the more expensive the hotel the more they gouge you. But, $14 for a grilled cheese sandwich, plus $3 delivery charge, plus 20% service fee, plus taxes. Who wants a $20 cheese sandwich. * No coffee machine in the hotel room. * They try too hard to upcharge. ** A number of water bottles spread throughout the room with tags that say "drink me" and the $5.00 charge in small print. ** The refrigerator was jammed full of mini-bar bottles. Had to clear out their stuff to make room for a couple of cokes I had with me ** Ever time I started up an internet browser, they made me go through a proxy page that was trying to get me to upgrade my connection speeds, at additional cost — — Other thoughts: * Downstairs is a almost entirely a bar area. Coming into the hotel, I wasn't sure I was in the right building. Check-in is tucked away in a corner. * Elevators where heavily perfumed with some sort of incense or something. To me, smelled like someone who uses patchouli to cover not bathing. Someone with a perfume allergy could have issues. * Gym/pool was closed for renovations. Not really a con, it happens. Although being told that before reserving the room would have been appreciated.

Nightly rates from $189

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