Review of Grant Plaza Hotel 2*

Samantha O.

02/18/2015

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1/10
My fiancé had to drive around while I checked in because all street parking is pretty much taken. It looks like a dark chinese restaurant when you walk in. The lady saw me standing there waiting for her to finish talking story with her co-worker. She told me hold on a minute and I literally waited for about 5 minutes for her to finish chatting. She was friendly though so it was okay. A parking pass was $28.00 and the parking garage was the next block up. It was kinda hard to find because theres another parking structure with the same name. They held our luggages in a closet until check-in time. She didn't put our names on them she just left you go get your bags from the closet yourself, so anyone could've stole your bag. We got to our room and it wasn't even cleaned. The blankets and pillows were on the floor. There was a big stain on the pillows, the bathroom towels were all wet on the floor. I told the lady downstairs and she said "Sorry, we are so busy today. It will be cleaned when you come back. " So I assumed she wanted us to go walk around until they cleaned it. We came back to the hotel a few hours later and the power was out for the whole hotel. So we took the stairs to our floor and when we got back to the room it was cleaned, but the stained pillows that were on the floor were the pillows they put back on the bed. I knew they didn't changed the sheets and I was totally over this hotel for the price everything was going wrong. There was no AC. We only had windows and we're right in china town so it smelled. My fiancé and I ended up leaving the same day and asked for a refund because we were unhappy. They apologized and we didn't have to pay. Ended up staying somewhere else.

Nightly rates from $109

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