King Oceanfront Room
Max. guests: 3
Room booked 4 times today.
Located in the Huntington Tower, floors 1 - 11, this room features a balcony with ocean views. Room includes a flat-screen satellite TV, guest bathrobes and a coffee machine.
WiFi is available in all areas and costs US$12.95 per 24 hours.
Beds: 1 extra-large double bed (181-210 cm wide).
Room Facilities: Wardrobe or closet, Patio, Sofa bed, Safety deposit box, Laptop safe, Private bathroom, iPod dock, Satellite channels, Pay-per-view channels, View, TV, Single-room air conditioning for guest accommodation, Iron, Radio, Outdoor furniture, Refrigerator, Telephone, Bathrobe, Tumble dryer, Balcony, Hairdryer, Bath or shower, Alarm clock, Flat-screen TV, Hand sanitiser.
I would not recommend this hotel to any one seeking the luxury experience that this hotel certainly charges for. Aside from the beautiful room, it was a horrible customer service experience beginning to end and my partner and I have vowed to swear of Hilton permanently as a result. When the price point for the room we chose is over $1500+ for two nights, naturally expect too their service and not to feel “nickel and dimed” to death. First, the room was not ready timely and in fact, was not ready until AFTER 4pm check in. We arrived at 1pm and did not expect the room to be ready (despite requesting early check in), but after receiving no call or text or digital key by 4pm and needing to access the room to get ready for dinner (my partner’s birthday was this Sunday), we called. Still not even clean at 4:15! You have guests that you know arrived and you don’t clean the room timely in 4 hours after checkout. We let it go and moved on. Downhill for there. It was unexpectedly over cast and sprinkling the next day, so we weren’t surprised the pool restaurant and bars were short staffed. As a result, and because they were closed early, we asked to cancel our cabana rental or move it to the beach. We were told we could do neither. And paid full price for a rental we would never use. Even though they admitted they cut staff due to the weather, and we can’t use the beach instead since they were “understaffed” the pool was also vacant and it was disappointing.