Embassy Suites Tucson - Paloma Village

Hotel

Decent lodging for the price. Not a resort, not an extended stay hotel. Great breakfast included, omelettes to order. Suites are a bit cramped but all have a small fridge and microwave and wet bar. No cutlery or dishes. Good closet space. Fine for a couple, adequate but tight for 4.

Our home office was being renovated and our department moved into one of the conference rooms here for about three months. All I have to say is that day in, day out, the staff at the Embassy Suites was fabulous. Super-friendly, polite, and engaging, they all did their best to make us feel comfortable… even though we weren't official "guests". Big thanks to the custodial staff and the folks at the front desk/operations: Mariah, Alexis, and Mike. You are awesome. Great examples of customer service!

Rooms were ok. They cram 2 queen Beds into one small space. Service staff was fabulous! Quick to respond with needs, always courteous, and their breakfast is pretty good — made to order eggs and omelets, oatmeal, fresh fruit, pancakes, and more.

Rooms were clean. The 2 room suite was pretty tight, but comfortable. Breakfast was good and staff was very friendly. I'd stay there again, but would get 2 told next time to have a little breathing room.

Wonderful service! Beautiful views! Rooms are very nice! Free breakfast & reception from 5-7:30 daily!

Very clean and spacious room (one of the cleanest I've seen). Staff are so friendly and accommodating. Wouldn't hesitate to stay here again.

Best embassy suites bar that I have found in the west coast. Happy hour is great. Food you can customize. I would drive an extra hour to stay here.

The suite was great! Excellent service, complimentary breakfast and shuttle service (5mi max), which was extremely helpful since we were in town for a wedding.

Shuttle bus came in clutch. Pullout couch was great. Enjoyed my stay.

We love staying at this hotel. It is clean, beautiful and upscale. The staff is very friendly and professional. They have get together every night for cocktails and snacks. The pool is gorgeous and large with a hot tub. Their free breakfast is grand and decadent with made to order omelets. You can eat out on the patio that over looks the pool and enjoy the morning sun. The rooms are large and have kitchen highlights.

Great service. Offered shuttle, complimentary breakfast, and Happy hour with free drinks. Lots to like.

Pretty view great sevice except I didnt get a candy bar.

Attended for a work conference. Was pleasantly surprised with the atmosphere and view. Would stay here if I caught it on sale. Prices seem high when you can stay at the resort next door for similar certain times of the year.

Very nice Hotel. Sort of a mini-suite, with separate bedroom, living-room, and work nook. Two TV'S, one in bedroom and one in Living-room. Nice walk-in shower, with high placed shower head, which is very nice for a tall person like myself @ 6'5", and still plenty clearance. In-room food service until 11:00pm. Free breakfast each morning. This is the nicest Embassy Suites I've stayed in.

Overall this place is staffed by friendly, knowledgeable people, who respond quickly to requests and go out of their way for guests. It has one of the better hotel breakfasts I've had, with decently prepared eggs, any style, to order. It also has a 5 PM happy hour with free drinks (not top shelf, but good brands), and free chips and house-made salsa. Quite good. The dining room is open until 10 PM for dinner, which is not bad. Rooms are a bit strange. Some have partial views of the Santa Catalina mountains. Others are really dim and dark. Check your windows if you want sunlight and views. The bathroom has a large closet in it. There are no towel bars at the sink, only in the separate toilet area. Kind of stupid, especially as they want you to help them conserve resources by reusing towels. Bath towel hanger came off the wall twice and we had to request that it be fixed twice. Hopefully, it was done properly the second time. There is a smaller closet in the sitting area, where there is also a bar with a sink (cold water only). A safe is on the wall in one or the other closet. Each room has a small terrace off the sitting room. There is a heated pool and a hot tub available during daylight hours; no life guard. Pool towels are provided at poolside.

Really nice spot. Big, clean, comfortable rooms; excellent service; a solid gym; a good size pool; a comfy hot tub; good breakfast; and a generous happy hour.

Very nice place u with all the services!

Rooms were comfortable and quiet. Staff was excellent, particularly the staff at breakfast. Service at the evening reception was personable and professional.

Gorgeous suites and a beautifully quiet environment and area of North Tucson. I was only taken aback by missing white noise or a fan or something in the bathroom. I'm so used to that room not being dead silent when I flip the switch. I'm sure there was probably a button somewhere…

Meeting room was nice, with responsive climate control. Lunch was tasty, and coffee was available. Well done. Parking was a bit confusing, but manageable.

Everything in Tucson seems to be far away from each other. That being said, this hotel is a nice central location to most things in the city. The hotel is wonderful, great service, many many amenities. So clean and comfortable.

Nestled on the side of a small hill in an upscale neighborhood. The staff was very friendly and accessible if you had any requests. The view from this hotel is beautiful and it's an ideal spot for those traveling to Mt. Lemmon for any excursions.

The rooms are very nice and spacious, the breakfast is excellent.

This is a great place to stay on business and, I'm assuming, vacation. The rooms are modern and very well kept. Breakfast is delicious and the reception service at night is fantastic. The hotel staff is top quality and the grounds are well kept. The hotel is conveniently located the fast food, restaraunts, and shopping. It's on an intersection that leads right into the city. 5/5 stars, I'll be staying here often.

The room had an amazing view of the pool area as well as the mountains nearby. The breakfast service is extremely well done, many options for a somewhat picky person like me. The service at the front was more than excellent and I would come again. The price is a bit high but the service and quality of the hotel matches it.

Picked up my co-workers from here. They loved it. Said the rooms were nice, overall all of them were very positive.

Nice hotel in a more up-scale part of Tucson. It's a bit of a drive to anything but the retail areas across the intersection but you can find nice and fine dining options near by. The to-order breakfasts and nightly guest receptions are a nice touch. I don't think I would reccomend this property if you do not have personal transportation.

One of our favorite hotels in Tucson. Breakfast is excellent. As is Evening Manager's Reception (aka Happy Hour). Nice view of the Santa Catalina Mountains.

Nice rooms and really nice breakfast. Manager's reception is well stocked with veggies, cheese, crackers, and other assorted snack foods enough to satisfy a light dinner appetite.

Everything was marvelous! My digital key worked well the entire trip, the staff was well informed and breakfast was clean and quick. The reception was fun, it was my first dinner stay with any embassy and it was amazing! My room was large as I had a couple family members visit me while I was in town, it was the perfect size for a quick reunion. My view was amazing, I chose a pool view but I also recieved a nice mountain view on the 3rd floor. Thank you Tucson Embassy suites for the memories!

I love staying here. Rooms were always clean and classy. Breakfast was delicious. Staff were friendly. Hotel had limited parking space and it's prefect for two.

This place is amazing one of the best embassy suites I have ever stayed in.

Everything is wonderful! I can't wait to come back!

Really great bartenders at happy hour, and the breakfast is more than adequate. Fun outdoor hangout spots to boot.

Nice suites and friendly staff. Complimentary breakfast is not great, but not horrible and very convenient.

Nice spacious rooms, clean and all the amenities. The only thing I'm disappointed in is they don't provide decaf coffee, only regular.

Clean, large rooms and friendly staff. Can't ask for much more. The free breakfast was typical hotel quality though. Make sure you grab the in-room coffee and avoid the bitter stuff offered at breakfast.

A little loud in the room by the pool but very nice otherwise.

Very friendly service. Will return.

While traveling you meet many staff members from different hotels. Some that try to be nice, some pretending to be nice, then there's these wonderful people in Tucson that are genuinely nice. Great trip for a get away in a cozy studio like suite, open bar, cooked to order breakfast and more. Restaurants are walking distance away, even then I believe we missed out on free shuttling for up to 5 miles to or from any destination. Research for yourself and have a GREAT time.

My wife and I celebrated a combined birthday (her Big Five-O) and anniversary (yes, we married on her birthday) in the Tucson area and stayed at the Embassy Suites – Paloma Village. As a long time guest of Embassy Suites hotels over the years for both business and pleasure, the choice of stay was a no-brainer. This particular stay, however, would prove to be an exceptional one thanks to the courteous and attentive considerations displayed on the part of management and staff who went above and beyond in making our special day of celebration a memorable one. Dining at a nearby restaurant, we were pleasantly surprised when our waiter presented us with a gift card from “Your friends at Embassy Suites”. My wife and I were perplexed wondering how the staff at Embassy Suites knew where we were dining that night; so the next day I approached the front desk and asked. I was reminded that the previous day I had asked the front desk (Susannah) for restaurant recommendations and we had narrowed a list down to three or four. As it turned out, Susannah hooked up with the desk manager, Linda, who, in turn, called each of the restaurants on that list that Susannah made a mental note of to see if a reservation had been made under my name.

Definitely a 10! The front desk was so friendly and accommodating to every need. The buffet breakfast had everything you could want and more. We never needed lunch and then by late afternoon they hosted a 'Happy Hour' with drinks and appetizers. Rooms were lovely with suites and a balcony. I suggest the 2nd floor floor facing the pool and Catalina Mts. If you like a good view. Would stay there again anytime in Tucson.

Great staff and beautiful rooms. We asked for a small favor of a cupcake and a jar of Nutella for our daughter's birthday and they gave her a beautiful chocolate tart and a giant jar of Nutella with a birthday card! We fully expected to pay, but it was complimentary.

We stayed at the Embassy Suites Paloma Village Tucson and had a wonderful experience with the staff, housekeepers etc. The made to order breakfast's each morning was amazing! I thought it was in a beautiful setting next to the Catalina Mountains. It was in an excellent location for shopping and dining! The restraunts in that area could not be beat! Very upscale area that we enjoyed very much! thank you for the excellent care! Annette and Jamie Burke from Painesville, Ohio.