Review of Majestic Mountain Inn 2*

The front desk staff are friendly. However, the housekeeping staff needs schooling in cleaning. On the surface you think you are staying in a nice, updated room. However, when trying to kill the bugs on the lampshades. Hold your breath. The amount of dirt that flies up from the shade is unbearable. The carpet is dark. Hides the fact that the floors are not vacuumed. Anyhow, the clean factor is about a 2 out of 5. Here's the worst part. If the inn isn't at full capacity, it will take a least 20 minutes before you will have hot water. I called the front desk after a 5 minutes of running the water. They told me that they have a tankless water heater and it takes time for it to heat up and send the water to the rooms. I needed to be at an appointment right after I showered and checked out. After 20 minutes, I had to leave. I requested the ability to come back at 2pm (check-out was at noon) to shower since the room didn't have the hot water when I needed it. She told me she would ask housekeeping. An hour later, housekeeping left a message on my cell phone saying that needed that room for the evening and couldn't allow me to shower. I was pretty upset since the inn was empty. When I returned to pick up my luggage from the front desk, I told them what happened. Apparently, the lazy and rude housekeeper didn't want to accommodate me and made up the story that they needed the room. The manager did offer the shower and said I could return to the room. At this point, it was late and I needed to drive to the valley. I turned down the request. One last item. When I checked it, the room that was assigned to me was a mess. The sheets and bedspread were thrown in the corner of the room. What the hell does housekeeping do at this place? Do not stay here! At least, if I stay at a Motel 6 or Super 8, I know what to expect. Don't charge me top dollar for subpar service and unclean rooms. Oh, one more funny note. When I asked why the cost of their rooms was so much higher than the rest of Payson, I was told that they have clean remodeled rooms and a great breakfast. HA! The rooms are dirty and the breakfast is microwaved sausage and eggs. Stay elsewhere.