Review of Red Roof Inn PLUS+ Tempe - Phoenix Airport 2*

Return O. T. S.

09/18/2017

Respond
1/10
THIS PLACE IS TERRIBLE! I used to stay here often and I would bring my dog with me. First problem: I put a do not disturb sign on my doorknob and the Mexican cleaners still knocked on my door and before I could answer it they would use their card to unlock my door and barge in so I told management on them. But this is the LEAST of the problems. Main problem: One day I decided to stay here and they gave me a room that stank. I told them that it smelled and they said okay. I check out and check back in the next day and they say I'm on the do not rent list because the room smelled like dog urine and because I had stolen a free day at the hotel! First of all my dog is very well trained to not urine inside and secondly how can I steal a hotel day when they're the ones who have to give me a key?! What happened is a few days prior I received a free day because I had accrued enough points on my ready card to get a free day! I told them that and I told them who had checked me in on that day and they didn't bother to ask her what happened even though she was standing right there! They just ignored me and continued to tell me I stole a day and had been put on the do not rent list. I finally convinced them to let me stay after the manager telling me "well I think you should just go to another hotel since you're having problems with us" and when he decided to let me stay, one of the other employees got angry and said "YOURE GONNA LET THEM STAY? " and he had to tell her to be quiet. All of this was discrimination. They wanted me out of there just for the simple fact that I stayed there a lot and they are miserable people who don't like to see people enjoying themselves and they tried to come up with any reason to put me on the do not rent list. Mexicans…