Hyatt Regency Trinidad Resort
Availability
Online Reservation:
Available Rooms
King Room with Sea View
Room booked 1 times today.
Providing free toiletries, this double room includes a private bathroom with a shower. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a wardrobe as well as sea views. The unit offers 1 bed.
WiFi is available in all areas and is free of charge.
Beds: 1 extra-large double bed (181-210 cm wide).
Room Facilities: Private bathroom, Iron, Towels, Safety deposit box, Sea view, Sofa bed, iPod dock, Coffee machine, Wake-up service, Wake up service/Alarm clock, Flat-screen TV, Wardrobe or closet, Air conditioning, View, Hardwood or parquet floors, Shower, Streaming service (like Netflix), Tea/Coffee maker, TV, Free toiletries, Minibar, Alarm clock.
Regency Club Double Room with Two Double Beds
Offering free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. This quadruple room is air-conditioned and features a flat-screen TV with streaming services, a minibar, a tea and coffee maker and a wardrobe. The unit offers 2 beds.
WiFi is available in all areas and is free of charge.
Beds: 2 double beds (131-150 cm wide).
Room Facilities: Iron, Private bathroom, Safety deposit box, Towels, iPod dock, Sofa bed, Coffee machine, Wardrobe or closet, Flat-screen TV, Wake up service/Alarm clock, Wake-up service, View, Air conditioning, Shower, Telephone, Hardwood or parquet floors, Hairdryer, TV, Tea/Coffee maker, Streaming service (like Netflix), Free toiletries, Alarm clock, Minibar.
Regency Club King Room
Featuring free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned triple room features a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a dining area as well as sea views. The unit has 1 bed.
WiFi is available in all areas and is free of charge.
Beds: 1 extra-large double bed (181-210 cm wide).
Room Facilities: Coffee machine, Wardrobe or closet, Flat-screen TV, Wake up service/Alarm clock, Wake-up service, Dining area, Private bathroom, Iron, Safety deposit box, Towels, Sea view, iPod dock, Sofa bed, TV, Tea/Coffee maker, Streaming service (like Netflix), Free toiletries, Alarm clock, Minibar, View, Air conditioning, Shower, Telephone, Hardwood or parquet floors, Hairdryer.
Double Room with Two Double Beds
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a minibar, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with streaming services. The unit has 2 beds.
WiFi is available in all areas and is free of charge.
Beds: 2 double beds (131-150 cm wide).
Room Facilities: Hardwood or parquet floors, Hairdryer, Shower, View, Air conditioning, Free toiletries, Minibar, Alarm clock, Streaming service (like Netflix), TV, Tea/Coffee maker, Sofa bed, iPod dock, Private bathroom, Iron, Safety deposit box, Towels, Wake up service/Alarm clock, Wake-up service, Wardrobe or closet, Flat-screen TV, Coffee machine.
Deluxe King Room
Providing free toiletries, this triple room includes a private bathroom with a shower. The spacious air-conditioned triple room provides a TV with streaming services, a minibar, a tea and coffee maker, a wardrobe as well as sea views. The unit offers 1 bed.
WiFi is available in all areas and is free of charge.
Beds: 1 extra-large double bed (181-210 cm wide).
Room Facilities: Safety deposit box, Towels, Iron, Private bathroom, Sofa bed, iPod dock, Balcony, Sea view, Coffee machine, Wake up service/Alarm clock, Wake-up service, Wardrobe or closet, View, Air conditioning, Hardwood or parquet floors, Shower, Streaming service (like Netflix), TV, Tea/Coffee maker, Minibar, Alarm clock, Free toiletries.
King Room
Offering free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The spacious triple room offers air conditioning, a minibar, a tea and coffee maker, a wardrobe and a flat-screen TV with streaming services. The unit offers 1 bed.
WiFi is available in all areas and is free of charge.
Beds: 1 extra-large double bed (181-210 cm wide).
Room Facilities: Towels, Safety deposit box, Iron, Private bathroom, Sofa bed, iPod dock, Coffee machine, Wake-up service, Wake up service/Alarm clock, Flat-screen TV, Wardrobe or closet, Air conditioning, View, Hairdryer, Hardwood or parquet floors, Shower, Streaming service (like Netflix), Tea/Coffee maker, TV, Minibar, Alarm clock, Free toiletries.
Regency Suite with Sea View
Featuring free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned suite features a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a dining area as well as sea views. The unit has 1 bed.
WiFi is available in all areas and is free of charge.
Room Facilities: View, Air conditioning, Hardwood or parquet floors, Hairdryer, Shower, Streaming service (like Netflix), TV, Tea/Coffee maker, Minibar, Alarm clock, Free toiletries, Safety deposit box, Towels, Dining area, Private bathroom, Iron, Sofa bed, iPod dock, Sea view, Coffee machine, Wake up service/Alarm clock, Wake-up service, Wardrobe or closet, Flat-screen TV.
Deluxe Suite
This suite features a private bathroom and a safe deposit box. The spacious suite provides air conditioning, a minibar, a tea and coffee maker, a wardrobe and a TV with streaming services. The unit offers 1 bed.
WiFi is available in all areas and is free of charge.
Room Facilities: Safety deposit box, Towels, View, Private bathroom, Air conditioning, Iron, Hardwood or parquet floors, Sofa bed, TV, Tea/Coffee maker, Streaming service (like Netflix), Wardrobe or closet, Alarm clock, Wake up service/Alarm clock, Wake-up service, Minibar.
Suite
Boasting 1 bedroom and 1 bathroom, this spacious suite has a well-fitted kitchenette and a dining area. The suite's kitchenette is available for cooking and storing food. The air-conditioned suite features a TV with streaming services, a minibar, a tea and coffee maker and a wardrobe. The unit offers 1 bed.
WiFi is available in all areas and is free of charge.
Room Facilities: Sofa bed, Dining area, Iron, Private bathroom, Safety deposit box, Towels, Wardrobe or closet, Dining table, Wake up service/Alarm clock, Kitchen, Wake-up service, Kitchenette, Hardwood or parquet floors, View, Air conditioning, Alarm clock, Minibar, TV, Tea/Coffee maker, Streaming service (like Netflix).
Hyatt Regency Trinidad is located 5 minutes’ walk from Trinidad and Tobago Water Taxi and Ferry Terminal, plus it offers an outdoor infinity pool, a state-of-the-art gym and a business centre. The air-conditioned rooms feature iPod docks, flat-screen cable TV and a private bathroom. Some units have a balcony or sea views. The Hyatt Regency offers other guest facilities include one full-service waterfront restaurant, a lobby bar and lounge and a 9,000 square-foot spa and fitness centre. Hyatt Regency Trinidad provides a relaxing escape for business travellers with an infinity pool plus a poolside grill and terrace overlooking the Gulf of Paria. Hyatt Regency Trinidad was designed as a meeting, convention, business, event and leisure travel property in the Caribbean, and is situated in the Port of Spain International Waterfront Development. The hotel also offers laundry services, conference rooms, and valet parking. Maraca Bay Beach can be reached in a 45-minute drive, while Piarco International Airport is 30 minutes’ drive away.
Nightly rates
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Phone: +1 868-623-2222
Address: 1 Wrightson Road, 00000 Port-of-Spain, Trinidad and Tobago
E-mail: trinidad.reservation@hyatt.intl.com
Number of rooms: 420
Day +86°F , Tonight +79°F
Wind: northeast, 13 mph
Video of Hyatt Regency Trinidad
Hyatt Regency Trinidad | Hyatt Regency Port of Spain | Port of Spain Downtown View | Trinidad02/22/2020 02:46
Reviews of Hyatt Regency Trinidad 4*
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Amazing food and drinks plus warm, thoughtful staff always make a visit to the Hyatt one to remember. An omelette and conversation with Zee will surely brighten your morning and once you meet Angelique she will treat you like royalty!
The Staff are extremely helpful and polite.
Beautiful hotel, amazing food and great vibes!
Wonderful experience, very friendly helpful, efficient staff. Beautiful atmosphere.
Great tasting breakfast with a wide variety of options, spacious room with an excellent view, however I did not enjoy service on my birthday at breakfast as nothing special was done by our server JEVAN but thanks to AMANDA the following day I was able to forget about the previous bad experience. She was pleasant & helpful as always & I would definitely be requesting her from now on whenever I visit. She should be rewarded for her great hospitality as she really made up for the bad birthday experience…
The number one Spot for any event with great food and friendly staff. Was surely a great night.
Great service, delicious food & friendly staff.
Accommodations were excellent and clean. The hotel staff was pleasant, food was great and service outstanding. Treated myself to a Gentleman Facial at the property’s spa, Spa Esencia, price was right and Shirva, my facial specialist, was amazing. Good stuff.
Great accommodations superb service excellent meal, catered to your needs.
Extremely customer friendly staff! Service at an international standard. The Swedish massage was simultaneously rejuvenating and relaxing!
Wonderful service. Great location and food.
Great service from the waiters and waitresses specially Kim. Nice atmosphere and great food selections. One of the best hotel I've ever went.
Excellent customer service, excellent drinks and food especially the breakfast buffet.
I recommend everything about the is hotel. Very helpful Why and Courteous staff. Love the ambiance. Great breakfast to experience. Definitely recommend the sour sop for breakfast.
Absolutely Amazing! This hotel is a resort, it is beautiful and has the most helpful and wonderful staff. Our experience for 6 days exceeded our expectations so much that we didn’t want to go home. The people at the Hyatt are the best! Love it and will definitely be back.
My wife and I stayed at the hyatt for our anniversary staff was excellent drinks and food excellent met a manager at front desk Kareem he was kind he made sure our time spent was a great experience.
Beautiful environment, exceptional service … guaranteed🥰👌
Very beautiful and wonderful ambiance and we're always satisfied with the hospitality. Thank you for accommodating us again.
Despite being super busy our server Miss Kim was EXCELLENT. Food was great and portion sizes were awesome. However the cocktails could have used a bit more alcohol (it was basically juice). Overall it was a great experience!
Excellent staff and wonderful atmosphere.
Excellent in every way! The service is ALWAYS excellent, from Reha to Angelique to Candy to Adanna. Everyone goes above and beyond!
Excellent service, great ambience.
Beautiful memories, awesome staff, peace of mind.
Family friendly, courteous staff.
My stay was very comfortable and safe. The ocean view was beautiful every morning. There is an attendant named Terrace was awesome.
Customer service 100% from checking in, pool area, dining area! Very friendly staff 😊
Tried calling for some information and the person that answered the phone was rude and impatient. They acted like they were upset that I didn’t already know the information that I had called for. Apparently gift card and gift certificate are two different things at Hyatt and I’m the last to know this. To the staff at Hyatt I sincerely apologize.
Gr8 food nice staff and nice rooms… beautiful view.
Great hotel and very nice staff. Top👍🏻
I would like to thank Narisha, Mr. Gregory Arrendell and his staff for the exceptional job they did in making sure my customized birthday cake was exactly what I wanted. You all went above and beyond!
Super confortable…. 😴 great treatment to guests! Definitely what you deserve when you are away from home.
The best hotel and best service in the country, worth every penny. My favorite place to staycation.
Delightful food, Amazing view and very Courteous Staff… looking forward too another great experience.
Amazing food, very polite staff, looking forward to my next visit.
Decided to ring in the new year with my fiance. Everything was smooth and perfect. Their Customer service from check in, the front desk person (Brian. Very friendly), to departure and everyone in between made the stay unforgettable. The rooms were clean and spacious, the view was breathtaking, room service was prompt. Nothing negative about my stay.
Great ambience and customer service.
Wonderful. Pleasant… friendly staff… beautiful… clean place — з Shawn Ramcharitar.
Spectacular service from reservations to check-in and check out.
The little anniversary token was a very nice gesture.
Lost for words. Thank you!
I recently saw a post on which Hyatt Trinidad don’t consider pharmacist frontline workers in this covid — 19 fight. I am so disappointed that a multi international hotel chain can disregard a vital part of this team in covid — 19. I am a hospital pharmacist.
Five stars goes to you Hyatt Regency Trinidad ⭐⭐⭐⭐⭐ you have really outdone yourself with the Ibis package I would recommend it to everyone, Thank you for having us and making our honeymoon so special we really couldn't have asked for a better experience, huge thanks goes to Angelique she is such sweetheart and she was very accommodating from checking up on us to ensuring that everything was to our liking, to dining at the restaurants, making mojitos as well as our sushi-making class it was phenomenal and my husband and I really look forward to visiting soon again.
Excellent Customer Service. Had a time @ breakfast this morning celebrating our Anniversary.
Everything was lovely customer service the infinity pool my fav. Hoping to spend my bday in August there.
Good customer service, good food attentive and friendly staff, I would definitely stay there again.
Its just amazing the food and staff make your exprience breath taken I had a wonderful time.
Beautiful atomosphere, decor, food and cocktails with a great, friendly staff.
Best staff in the world! :)
Staff was very helpful and courteous. Rooms were clean and spacious. I had an Amazing stay!
Awesome hotel with a fantastic view. Trinidad people are so nice and friendly.
Great delicious lunch room service and friendly staff.
The hotel is absolutely beautiful. The food is great. The people are friendly and the spa is excellent. The pool is lovely and overlooks the ocean. A perfect paradise to relax and.
Excellent service, clean environment great treatment.
Great ambience, courteous and friendly staff, and it's situated in the heart beat of POS!
Awesome customer service, the best hotel tnt has to offer.
Pros: Beautiful atmosphere, great amenities. Friendly and helpful staff. Efficient room service. Great central location. Cons: Food preparation takes too long.
Best hotel service with friendly crew.
Beautiful hotel with a wonderful staff on an Island filled by kind, gentle & sweet people!
Enjoyed our stay very much!
Staff is really helpful and polite hotel is clean and great atmosphere on the whole thumbs up.
Good food, good ambience and very friendly personnel (Jade was awesome! )
The staff are the friendliest, warm and very helpful, starting with the reception at the front entrance! Wonderful.
Great atmosphere and overall fantastic customer service!
Great food! Good service and friendly staff. There is traffic on mornings and on evenings to get to the hotel (due to the hotel being in Port of Spain) and on the main road. On mornings there are a lot of mosquitos at the sea side area, but the view is great.
I thought it was great, I'm not sure if it's a five star hotel just yet, however the staff tries. I would say it's clean and feels very secure and everyone is social. Some of the staff like Ravi, and Nyola were great. The pool to me is probably like the least enjoyable thing, yes it's an infinity pool but for a hotel that size with a considerable amount of guest can't share that back yard size pool. Possibly having another pool on one of the other floors in the future. That will be ideal. A suggestion, introduce a daycare and charge in USD not for small babies but for these kids.
A great hotel in a not so great location. Located on the waterfront in Port of Spain it is a very luxurious hotel with great amenities. The rooms are very comfortable with amazing showers with a waterfall type shower head and a separate commode for the toilet. The pool area is quite small offering an infinity pool over looking the waterfront. On weekends the pool are is used mostly by locals and it is quite loud with many children which was definitely a detracting for this pool. The bottom floor offers a very expansive outdoor patio with lots of comfortable seating. This area is much more relaxing than the pool. Unfortunately, the waterfront offers no beach and it’s proximity to the Ferry Terminal makes it location less than desirable. You will see many large ship anchored out in the bay quite close to the hotel. The breakfast buffet is on par with most hotels in this category. Early before 0800 on weekends is best time to go or risk major crowds. Food at the pool bar is quite good. My recommendation for this restaurant is the Infinity burger. Staff are friendly, however could be much better considering this is a high end Hotel. The pictures are taken from patio were I wrote this review. Excellent gym.
Service is always good. From the complimentary drinks on arrival to the service at the bistro and the poolside, I enjoy every visit. Breakfast can get mundane, but enjoyable and good. Staff is accomodating and always polite. Overall great experience.
5 Star for sure. This is by a long shot the best hotel in Trinidad. It is extremely modern, architectural and general feeling, especially when compared to their competitors. The staff are always on call and they are very accommodating. One time we stayed and the Ac was giving trouble. When we complained they sent someone to fix it and it still wasn't 100%. We complained again and they moved us to another room plus gave us a free night. Excellent service. Great breakfast, pool and very clean.
Great location. Right at the port. Found out the carpet in my room had dried urine on it. I was given a new room but nothing more was done in terms of guest recovery. Never asked how my stay could be made better. Staff are not consistent in their friendliness and greetings.
Always a great place to stay, staff very welcoming and hospitable. I had a situation where I went to Tobago for a couple days not knowing the boat gets serviced on Wednesday. I was supposed to check in at Hyatt on Wednesday which I most likely would have lost my reservation because I would arrive on Thursday. The staff worked with me as best as they could and was able to provide me with a room that Thursday until I flew back to New York. Unlike Hilton that charges $15 us per hr for late check out, the staff at the Hyatt has provided with late check out free of charge on many occasions. I would like to thank the manager and staff for their hospitality and I'll definitely be back for another wonderful stay at the Hyatt.
I've stayed there every year since 2011 and have always enjoyed my stay.
Very nice hotel. Stayed here with work and enjoyed my time here. Food was nice in the restaurants. Good views of P. O. S in the high rooms. Nice pool. Very clean.
Hyatt for dining is great. It is located on the waterfront in Port of Spain. Food is of great standards. Staff may need a little more training. There are outdoor and indoor dining for your preference.
Nice hotel close to the commercial district; my business associates and I have stayed at this hotel multiple times. The rooms are refurbished and modern and the conference spaces are excellent. There is a nasty woman called Nikeisha at front desk who ruins the check-in / check-out experience and definitely "chooses" which guests she will be polite to: note, she really is as rude and unhelpful as she looks so avoid her if you want to enjoy your time there but other than that, most staff are friendly but they could definitely learn about service from some of the more superior Hyatt franchises around the world. Service in the Caribbean, in general, is poor and requires far more training to catch up with other parts of the world. The hotel have a very good sushi bar, a lively lobby bar and a gorgeous infinity pool with beautiful views and a nice vibe. There is a pool bar where food and drinks are also served. Housekeeping is a mess, they will ring incessantly if you have a Privacy sign on your door, which sort of defeats the purpose of needing privacy! Sort it out Hyatt! Housekeeping service really depends on who does your room, some are shocking and others are very good so training standards must improve and be more consistent. Port of Spain does not have a massive choice of hotels so the hotel is always packed and busy.
Used to be a great hotel and for the most part, it still is. But their housekeeping is very hit and miss. We have had our room cleaned and towels — with stains on them — were left in the bathroom on several occasions. We travel all over the world and are frequent guests at some of the world's best hotels and I have never, ever experienced fresh towels with stains or brown / yellow marks on them and this happened more than once during our stay at this Hyatt, despite complaints. Also, some days the room would be cleaned properly and other days not. Some days surfaces would be cleaned and other days we would come back to find coffee cup stains still there. There was horrible mould and brown stains on the lamp cushioning next to our settee that was hidden from view. It was all very inconsistent and I always felt nervous as to what we would come back to find. It made an otherwise enjoyable stay, a really unpleasant and disappointing one because if housekeeping are leaving stained towels in rooms and not cleaning properly, imagine the uncleanliness that was not obvious to the naked eye. On the positive side, the fitness center and spa are new, clean, tidy and offer a good array of equipment and services. The hotel's cafe does some wonderful coffees, hot chocolates and pastries. The lobby is also still very beautiful and the lifts and hallways are always well maintained and contemporary.
On behalf of my wife & I we would like thank you for one of the best days of our lives. Great service from all of the staff invovled in making our wedding day, outstanding! Especially the entrance doorman Terrance & our personal hostess Nadine.
Special thanks to Michelle Hernandez the Events Sales Manager and Leah James Events Admin Asst. Who went above and beyond.
See you on our 1 year anniversay and many more weekends to come!
Awesome. The absolutely best experience that we had. Excellent customer service. Friendly, kind and helpful. There is absolutely calm and serene atmosphere. I give the staff an A+ and would definitely stay at the Hyatt on my next visit.
Concrete block with many flags in front of the entrance.
Amazing place. I compare all the hotels I'm staying at with this one. It's clean, cozy, beautiful. I love it. The personnel are nice, it's my home away from home. Absolutely amazing! The pool is fantastic too! Grand hotel, big meeting rooms. For a girl who grew up in the country this felt like being royal. Thumbs up!
It lives up to the brand. I am usually here quite often at conferences for work. I have also stayed a few weekends here and I was not disappointed. It was past the 18 floor so the city and sea views were amazing. The breakfast was complimentary with our stay… and it was a weekend I totally enjoyed. When I am for business I am usually quite busy but I must say the staff for breaks are quite efficient and eating lunch is a must… I suggest if you plan a week long conference switch up the menu for a truly wonderful experience.
First time staying at the Hyatt and was very impressed. Very clean and nice staff. Views are incredible. Food was great too. A little on the pricey side. But you get what you pay for. The happy hour drinks and apps were great Only thing I didn't like were the glass showers in the middle of the room and swinging glass door for the toilet. Absolutely no privacy in a double bed room. It was the running joke for the night but we well enjoyed ourselves. Stayed only for one night to end a week long birthday celebration. Will definitely return and this time use the pool.
I am extremely disappointed by your telephone operators especially the one who is on duty at this time… I have been trying to reach the restaurant for the past hour and a half to make a reservation for two for brunch on Monday and the operator kept transferring me even though I told her no one was answering at the other end. I left a voicemail which is yet to be responded to and when I called back one last time and told her to not transfer me but take a message she promptly did the opposite and transferred my call to the restaurant which still hasn't answered the phone… I am extremely disappointed in the typical bad service given by Trinis and I was hoping to get better treatment from Hyatt…
Great place. Nice view and excellent service.
Wow! I must say I'm amazed by the level of professionalism I experienced here. The waiting area is relatively small but the staff there were very nice and made sure I was comfortable. I also enjoyed the room. It was clean and the beds were well made and comfortable. My only complaint was there was so indication of how much is charged when I use the phone provided and it was slightly more expensive than I expected.
The best place to stay in Port of Spain. Staff are amazing and cater to everything you could want, need and more! I really enjoy staying here during carnival season. The indoor sushi bar is great, Hugh quality, fresh and made to order in front of you. The gym is one of the better hotel gyms I've used with cardio machines, weight machines and free weights. The infinity pool is lovely to relax by.
A very nice hotel to see… It's luxury in all its aspects.
The staff was very friendly and helpful.
I was a friend of a guest. Went poolside. Fun vibe. Live DJ for as long as the cruise ship was there then it all changed. The pop up market ended. Music stopped. A lot of the staff vanished. Then it was just a hotel pool. Food was expensive and ordinary.
Comfortable beds. No complaints about the service. The sunday brunch is pretty decent and gives a variety of dishes albeit not very breakfasty type stuff. The sushi restaurant is amazing. If you like/love sushi, try them. Doubt you'll be disappointed.
Really nice. Food was good. Apparently sushi is good to but I didn't try this. Has an outdoor area with seafront views.
I enjoy every minute of it. But my rate was wrong when I made my reservation I was told one rate and when I reach there the young lady told me something way different I even show her the email with the rate I have. Telling me that's incorrect. Didn't want to spoil my time so I paid it. But next I not taking that one rate is one rate don't tell me about US rate does go up and down. That's not right. But other than that I had a wonderful time. Staff everyone else was very friendly.
This is the absolute best hotel in Trinidad. I got stuck there on business due to severe weather in the north east. The front desk staff is extremely nice even when you're checking in at 1 am. I cannot say that I have stayed in a nicer place in the Caribbean. It has a wonderful infinity pool on the fourth floor with a gorgeous view of the ocean, a wonderful gym with extremely new equipment and free weights its really an amazing hotel gym. The Hyatt Regency Trinidad is the place to stay for business and/pleasure!
I surprised my mom with a night here for her 60th birthday. I booked the room with city views that included breakfast. I also booked a spa treatment for my mom and we ate dinner at the waterfront restaurant. First of all the staff are extremely courteous and accommodating. I didn’t walk with my passport and they still checked us in using my US ID. From the moment we got there till we left we kept getting complimentary this and that. Parking was complimentary as a guest. At dinner our servers were amazing and we got sorrel as a complimentary drink with our meal which tasted divine. We also got complimentary bread and butter to take back with us to the room. For breakfast even though we did not stick to the buffet options, our entire meal was included in the breakfast package. Normally other hotels charge additional for non-buffet items. Once again the meal was sumptuous. I ordered flowers (white lilies) for my mom and they not only had them delivered within an hour of placing the order but they also gave me a 50% discount. The room was spacious and very clean and the city view was amazing at night. They do not offer turn down service upon request (the room is cleaned once every day) but with all the complimentary services I hardly missed this. I highly recommend this hotel to everyone if ever you visit Trinidad and I would definitely come back.
Great clean hotel with friend helpful staff. The sushi restaurant is fantastic and the pool on the 4th floor is a great place to chill out. Be sure to check out the beaches to. They are amazing.
A great hotel! Very comfortable, good sized rooms and an excellent lobby with vaulted ceilings. The outside bar area overlooks the sea and has live music most nights. Most of all though the staff are extremely customer focused and are excellent, enhancing the experience! My favourite business hotel in the Caribbean. Good for a short leisure break too!
Goodmorning
This message is to let you know how dissafisfied I am with the level of customer service I have experienced this morning.
I have made 5 phonecalls in the span of 1 hour, left 2 voice messages, been hung up on twice and not answered twice. All in an attempt to make reservations for breakfast tomorrow morning (Sunday 17 December, 2017) for 3 persons.
Now, I was advised by one of your operators that the hotel does not usually book external guests for breakfast, I explained to her that it is my birthday tomorrow and she said that I can still try.
This is not the usual customer service I am accustomed to at the Hyatt, having stayed there and dined there (separately) multiple times.
Better needs to be done.
Excellent upscale waterfront ambience with a fluid but balanced mixture of business and leisure, international influence and local culture. Sumptuous breakfast buffet, brunch and dinner choices. Superb service.
Service here is always impeccable. The staff is very friendly and accommodating (except for the young lady that checked me in on my last visit, very, very rude). However, be aware that if you check in with a child they will need that child's information as well. Including their passport because of the increase amount of human trafficking. I found this to be a bit odd because I have stayed in a lot of hotels including this particular one on many occasions and never heard of such a thing but I guess this is another added step for extra security and you could never go wrong with that.
Service here is always impeccable. The staff is very friendly and accommodating (except for the young lady that checked me in on my last visit, very, very rude). However, be aware that if you check in with a child they will need that child information as well including passport because of the increase amount of human trafficking. I found this to be a bit odd because I have stayed in a lot of hotels including this particular one on many occasions and never heard of such a thing but I guess this is another added step for extra security and you could never go wrong with that.
Best hotel in Trinidad and Tobago. The customer service here is superb. All staff are welcoming and ready to serve you with a smile. The food is also quite Good, though pricey.
The hotel was beautiful, the food and drinks were delicious, and the staff was so friendly and accommodating. The only negative was the bathroom situation in the rooms. There is no privacy. The sink area is completely open and the shower/toilet are glass with only a strategically placed frosted section and poorly placed mirrors that can lead to people accidentally seeing more than they bargained for. It was extremely awkward.
Very nice hotel. Very friendly and helpful employees. The prices for food and beverages were on the high side, but good. The hotel is on the water in middle of the central business district, but there is not much else to do from a nightlife or entertainment standpoint in the area around the hotel.
The hotel is awesome top of the line and high class. The service was second to none. My stay there was a very pleasant one. I will recommend this hotel to anyone.
The best hotel in Trinidad and Tobago.
Excellent service. Good hotel for stay in Trinidad. Spacious well designed room. The placement of the shower was in the center of our room with frosted glass walls. Ocean view room have excellent sea view of gulf of paria.
Rooms very clean, ocean view rooms give you the feel of being on a cruise. Wonderful staff great food. Great location-walking distance to a lot of restaurants in the city.
We loved it… we were very comfortable. The staff was very professional, friendly and accommodating. Our son was most happy, our main concern… he enjoyed the pool! Breakfast was great… all provisions met… thumbs up! Definitely making a return visit! This is most likely our staycation hotel☺… Steps above the others!
Great hotel stay. Staff was helpful and responsive. We were offered towels and given bottled water for our trip to Maracas Beach. The placement of the shower was in the center of our room with frosted glass walls. This may be awkward for some from a privacy standpoint depending on I who they're sharing the room with. The restroom is separate but also has a frosted privacy glass door. The frosted glass doesn't extend all the way to the floor. Food was great. There's a slight wait during the most popular times. The views are great. Ask for an ocean view room for views of the Gulf of Paria. Most inward facing rooms provide a view of the city that include the Queen's Park Savannah. We had access to the Regency Club Lounge. It offered complimentary desserts, snacks water throughout the day and breakfast (eggs, toast, meat, etc. ). Great experience overall.
Outdoor room furniture (balcony rooms) and pool furniture needs upgrading. Front desk seems to give inaccurate info at times. Comfortable rooms and good food for a stay. Excellent spa treatments (from what I've heard) — spa gift packages are nice.
Best hotel in Trinidad island. Service was superb. Staff well trained and very polite. Only the staff that open the main door was not professional. They open door without greeting and eye contact most of the time. Room, breakfast & Gym was excellent.
Please Lord. My will is to spend my birthday and anniversary at the Hyatt Regency Port of Spain, Trinidad every year. It was awesome. The staff are EXCEPTIONAL. Love you all.
Absolutely beautiful. The staff very friendly and helpful. Loved the continental breakfast at regency club. Need to return soon. Well done staff. Thanks for a beautiful bridal suite and mini honeymoon.
My stay here is okay. I was expecting better customer service and a great room. My room has issue, the door sticks so I have to push very hard to open. As well as the phone doesn't work well. I can't make calls to in room services. One day I didn't get any room service. However the door men are very much polite and always willing to open the door. The laundry room guy Damian was pleasent.
Very good Hotel, good facilities, excellent food!
Great rooms excellent service. Nice place to hang out on a weekend as well. Nice deals for weekend staycations.
Very business type hotel. Modern and busy. Some of the best sushi. Food is gourmet and taste fantastic. Rooms are like most Hyatt's.
Regular international visitor since 5 years, until today very statisfied. Friendly staff, good food, clean gym and room. Location could not be better as you are directly at the main road, which for me as a business person makes it an ease to communted rather in POS or else inside the country. I stay here roughly 1 week each month.
My family and I stayed this weekend and I was not impressed, the room was Dusty and had a smell the bed had bed mites that had my kids skin itching and caused bumps all over there skin when we complained they said they prob didn't change the sheets before we checked in I had to take my kids to the health center after because they couldn't stop itching I will not be staying there again. Also they need to do something about the vagrants because there was one stripping rite outside the hotel as we walked out I had to take the kid back inside terrible sight.
Recently stayed here over spring break, it was my first time visiting T&T. The hotel was very nice, clean, organized and modern. Breakfast by the water was fantastic and relaxing. We also did a couples massage and it was well worth the money. Miss it already!
Hi. I cant complain. Came in with my husy sunday for our anniversary. No regrets. Thank u to all staffs. Front desk, think its jamalia, she started our day. Tnk u. Outside dinning, awesome. Tnk u all so much. I will go bk anytime and will recommend it for anyone else. Poolside. Ok… I gotta stop now. Mr and mrs jarvis. 1923.
There are very few hotel experiences worth sharing as traveling to new destinations is very common now; however, this cannot be said for the experience I had at this hotel resort. Their 5 star rating is deserved and well worth the experience of having while traveling to Trinidad for business or pleasure. Their attention to the customer rivaled any other resort experience I have had on land, air or sea. My respect and admiration are for the various members of the staff who grew up or have lived on the island for an extended period of time. If you are looking for the best resort experience from any Hyatt property or destination in Trinidad, this is the best option.
Best of the best hotel on T&T.
Great. Friendly staff, wonderful view. Nice ambience. Perfect for two days. The rooms are simple but effective, bed wasn't very firm but 5 star due to staff friendliness and courtesy.
The attendants at the door, the security staff, workers at the front desk, everyone was very friendly and helpful. The live entertainment was a plus at the cafe. Lovely ambience at night.
It's an older building and it shows in areas. Staff are warm and friendly and anxious to help. Good, just not great.
The outdoor restaurant has beautiful ocean views. The service is friendly and efficient.
I stayed there this Friday and check out today… I went there for my honeymoon and taught it would have been great and it wasn't wat I expected… The room had roaches… The face basin sink was leaking… The little fridge was not working… Then for breakfast in bed, we got spoil milk and there just came and took it and never ask if we would like to get back milk for tea and coffee… I think u all need to check ur rooms before making bookings… Was my word honeymoon and my wife was really disappointed…
Great service, beautiful rooms, pool is great. Food is awesome, not the same everyday.
Good hotel. The best sushi bar in all of Trinidad.
Amazing the food is delicious and you get a variety.
Very good and customer service us great.
A wonderful place just to get away from everything. The food and drink selections are many and they all taste sublime — good stuff. The wait staff are all top-notch :).
Went with a few friends for MLK weekend and had an amazing experience. The island, the hotel and staff, the infinity pool, the food, the people. Amazing! Probably the best pool in the surrounding area. We had a Caribbean Burger poolside with a rum punch that was VERY good as was the Nan and Curry Shrimp at the Waterfront restaurant for dinner. The staff does an excellent job at being friendly, helpful and accommodating. I am looking forward to making another trip to T&T and plan on staying here again.
Such a beautiful place to relax and get away from the children in the house. As long u get a sweet by the water front u will fell awesome. For my 14 birthday this year I am going to ask to come here at the Hyatt hotel the best hotel in Trinidad And Tobago.
Always good food. And large selection to choose from. Also a very nice spread for breakfast buffet! Waitresses are also friendly and easy to talk to. Pepper sauce very tasty. Not tooo hot! hats off to Chef Seegobin.
Excellent service, great food.
Thanks for banana pancake taste good the hotel have loving staff I paid for my meal.
This is one of the best hotels I've ever been to. The service here is unbelievable. I've never experienced hospitality like it. The wife and I will be back.
The experience at the Hyatt Regency is one that must be experienced. The staff their is by far one of the best trained staff I have encountered. The food is superb and the view is just magnificent. Upon entering a sense of peace and tranquility overcomes the visitor and the service makes one feel needed and refreshed. All in all the experience was great and I would recommend the Hyatt to all.
Facilities
- Iron
- Shared lounge/TV area
- Outdoor furniture
- Terrace
- Elevator/lift
- 24-hour front desk
- Business center
- Laundry
- Concierge services
- Non-smoking rooms
- ATM/cash machine on site
- Meeting/banquet facilities
- Room service
- Family room
- Car rental
- Fax/photocopying
- Luggage storage
- Daily housekeeping
- Non-smoking throughout
- Wake up service/Alarm clock
- Air conditioning
- Wake-up service
- Hardwood or parquet floors
Internet
- WiFi is available in all areas and is free of charge
Room Amenities
- Wardrobe or closet
- Sofa bed
- Towels
- TV
- Streaming service
- View
- Alarm clock
- Private bathroom
Food & Drink
- Tea/Coffee maker
Activities
- Evening entertainment
Swimming Pool
- Outdoor pool
- Open all year
- Pool/beach towels
- Sun loungers or beach chairs
- Poolside bar
- Pool with view
Wellness
- Fitness facilities
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Spa Facilities
- Sun loungers or beach chairs
- Massage
- Spa and wellness centre
Languages Spoken
- Multi-language staff
- Spanish
- English
Policies of Hyatt Regency Trinidad
Check-In:
From 15:00
Check-Out:
Until 12:00
Accepted Credit Card Payments:
Mastercard, Visa, American Express
Please note that the hotel exchange rate of the local currency to the US dollar will be $7 fixed at sale.
Guests must be 18 years and above to access the Regency Club.
Please Note: Guests at this location are considered children between the ages of 0 to 12. Any guest 13 years of age or older will be considered an adult and will be subject to adult pricing.
The pool will be closed from January 8th through 19th, 2018 for repairs and upgrade.
Please note that a valid credit card is required at check in to cover incidental charges.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
The minimum age for check-in is 18
Hyatt Regency Trinidad on map
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Closest Airports
Piarco Airport20 km.
Tobago Airport92 km.
Celebrated my 50th bday here… the staff always phenomenal, the food amazing and the drinks… can only say “on point! ” Looking to celebrate any milestone. Highly recommend. Or just go enjoy the sunset on the waterfront. Make sure and try the dumplings! ❤️❤️