Residence zum Löwen Hotel

Good! Don’t Smoking in Room.

Old furnitures, very small rooms, too expensive for what they’re offering. You can find a lot better hotels in Luzern for the same price.

Cheap and very nice reception. Room looked great and everything was kept clean.

It is really horrible. The worst hotel I have ever seen. Unhelpful staff.

Close to the centre of town this hotel offers all the basic amenities you'd expect. Lucerne's central station is almost around the corner, as are the town's main shopping area and the connection points to public transport.

A really good price. Great location. Room hot as hell all night no ventilation, the staff did not seem to care about your comfort or your stay. Just another sheep coming and going to them. The internet was incredibly slow. Terrible for people who work on internet while traveling.

Stayed at the apartment and is quite noisy. Very good location and the room was good, decoration a bit old but comfortable and really clean.

Not recommended! I would pay zero francs or euros. And we pay 208 us or francs per night to receive a lousy service. Old and small Hotel compared to the photos posted on the page. Attention shows 4 stars? It's a fraud! In my opinion it does not cover the international standard!
He crappy breakfast, saved bread the day before, canned fruit!
You die of cold in the room, terrible heating!
Not recommended!

We had a car breakdown and what do the there they wanted us to deduct money.

We had truly nice service and the staff are to be commended. The receptionist was understanding, the breakfast waiters very nice and the diner waiters gave us a bucket of iced water so we could chill our wine and glasses to complement them. There were a few issues: Room was very small, but we expected as much for Lucerne. There was very poor air flow and the room was extremely humid. We were not comfortable. There are no amenities in the room. No bucket, no ice, no bottle opener, no current adapter/usb port. We could have used AC and or a fan added to the above deficits. Parking was a real problem. They had 6 passes for the garage which were unavailable when we arrived, even though we had written previously. The garage by the hotel is a total rip-off at 65, 5 CHF for 24h. Thankfully the receptionist was able to obtain us the parking card the next morning, "only" setting us back 30 CHF per 24h. Otherwise, our included breakfast was superb. The coffee was divine. There were meats, cheese, croissants, juice, yogurt, milk and a few other things. We got a free Wi-Fi card that worked great. Overall our stay cost us 178 CHF per night, excluding parking. Everything was very clean. It was ok, it could be better, but people were nice and so was the owner. I would always recommend shopping around, but it seemed to be the norm in Lucerne.

This is a low grade hotel in Lucerne. Be careful. The lady owner, cheats you. Do not pay before looking at the rooms. Most of the rooms are 8 feet by 10 feet.

Expensive, not very friendly and problem orientated.

Doesn't even have a kettle in the room. Not available at all so you can't drink any tea or fake coffee. They don't have water either. What a dump.

Hotel no hot water for shower from 11pm~6am. The staff told me People in Europe is sleep on this time. I have stay in other hotel in Lucerne and take a shower after 12am is no this problem.

5 Star Hotel, restaurant accessible to all, no dress code obligatory, beautiful dining room.

Actually, this restaurant didn't deserve a star at all, but the staff can't do anything about it. Rafty widow couple with a warped child that now is probably no child. And how they deal with the staff under the very last belt line, from chicanery to modern slavery and something like that in Switzerland. Cheap workers and guests are ripped off by dash and thread I have never experienced anything like this before,

Cheap, fast and easy.