Review of Boutique Hotel Panorama 3*

5* for the Hotel, 1* for Restaurant Absolutely terrible experience! The plate arrived like for a kids birthday party: my seabas swimming in sea of colourfil skittles! The only thing missing was a clown with balloons this would have actually made the ambience slightly lighter. I ordered special seabas (which was supposed to arrive on bed of puree and accompagner by seasonal veggies) as highly recommended as special, was absolutely tasteless (my delicious puree appeared as old potatoes chips and my veggies was old cabbage), then changed it to tagliatelle with Jumbo prawns, and sauce of morilles… what a deception to find out another tasteless plate with overcooked shrimps, half defrosted, and very sad and saggy morilles. The chef seems to be aspiring to a Michelin star cook but putting flowers in tasteless, overcooked meals surely won't get him there! Needles to say I haven't touched my second plate either. My 2 guests have not been impressed with their plates either. They both left almost full plates returning to the kitchen. Nobody seemed to ve bothered by thus. The real shocker came first when the waiter returned with my ugly tasteless seabas packed in paper doggy bag saying " chef told me to give you this" WTF? I said o didn't like it on the first place. Then we quickly asked for a bill only to discover that both discussing meals I haven't eaten were put on the final bill asking me to settle 38chf and 28chf for two plates I have never eaten! After a long dispute with the waiter nobody seemed to be bothered by the fact that I'm beeing charged for a very bad cuisine and even works attitude! We refused to pay and went to our room waiting now for hotel and restaurant management to came back with a reasonable solution for us. A very dissapointing service, attitudes and above all Chef of the Madre Terra restaurant. We won't be coming back and definitely won't be recommending this place to others!