Bellevue Belsana

The hotel is located quite far from the airport. According to one guest, the bus ride took 4 hours, even though GPS navigation estimated 2 hours.

Opinions regarding the staff are mixed. Many guests describe the team members as wonderful, kind, and attentive, giving special mention to Iman, Natalia, Yvon, and Antonela. However, there are complaints about rudeness: one guest reported being misled during the room booking process and never receiving the promised email confirmation, while another noted that the front desk agent provided no information upon check-in and offered no assistance with luggage.

The hotel offers a half-board meal plan (breakfast and dinner). Breakfasts are described as varied and good quality, though some guests note that the menu repeats daily. Dinners feature a wide selection of meat dishes (lamb, beef, turkey, pork, chicken) and fish. At the same time, there are complaints that drinks during meals incur an extra charge, and restaurant service can be slow due to staff shortages. It was also noted that staff members sometimes dine alongside guests.

According to one guest, the room lacked both a kettle and a refrigerator, and staff declined to provide complimentary drinking water, offering it for purchase instead. Other guests do not mention this issue, noting instead the presence of a hairdryer and air conditioning.

Information regarding Wi-Fi is contradictory: one guest claims that internet access at the hotel is free, while another states that Wi-Fi is subject to an additional fee.

Many guests note that the rooms are somewhat dated and the interior looks visually outdated, in need of refurbishment. Some describe the furnishings as neglected. However, most agree that the rooms are kept clean. There are also occasional strongly negative reports mentioning a significant amount of hair on the floor and in the bathroom, as well as a non-functioning air conditioner.

Most guests are satisfied with the cleanliness, highlighting the daily housekeeping service. However, there are isolated complaints regarding dirty and unpleasant-smelling towels, as well as hair found in the bathroom and shower.

Reviews offer varied accounts: some guests simply did not use the air conditioning, others confirm its availability, but one visitor reported that the AC unit in their room was out of order.

Rooms are equipped with a hairdryer. Upon request, management provides an iron and necessary tableware, with staff responding promptly to such requests.

The hotel features a large, clean swimming pool with magnificent views and a bar. Guests appreciate this area for its peaceful atmosphere. However, it is noted that the main bar may be closed in the evening, and between 10:00 AM and the start of dinner, only crisps are available for snacking by the pool.

The hotel has a predominantly calm, relaxed atmosphere, making it ideal for those seeking peace, tranquility, and scenic landscapes. It is not well-suited for nightlife and lively entertainment seekers, as the hotel offers virtually no evening animation or noisy events.