BQ Cala Ratjada

Nice, clean, simple hotel with a good location near the sea, markets, and city center. Also, the staff has a wonderful personality!
But:
— Towels weren’t changed for 4 days.
— The window is broken, so it can’t be closed, and the room is very noisy because it’s near the street.
— Some rooms are a bit small, and the beds aren’t very comfortable 😔

Things we liked:
One of the members of staff was lovely behind reception and couldn't do enough for you she was lovely to chat to. Gave good recommendations of places to see.
Things we didn't:
Damage all around the hotel — doors and cupboards in room, sink in the bathroom you could not put any weight on as it looked like it was coming away from the wall. Certain lights in the hallway were flickering and it was left that way, bedsheets had holes in them and were not replaced despite a daily room check. The TV was dirty and not cleaned.
Flooring around the pool and outdoor areas was uneven and had large gaps. With the indoor pool some of the buttons for the luxurys worked some didn't.
Some of the staff seemed like they couldn't be bothered. We asked for a new do not disturb sign twice as ours was taken from the front of the door and it was never replaced we gave up. They tell you on check in you would be charge for changes of towels if you don't put the sign out. Luckily this didn't happen or we would have said something.
Food was mediocre and not a lot of changes, tasted like it was reheated, some food while in a hot plate was cold, and I was served raw pork at one point.
The bar was open 11-23:00 however you'd be lucky to find a member of staff to order a drink.
The bathroom doors didn't lock which I do not personally like.

Hotel was great, staff were all friendly & helpful, we were bed & breakfast and the breakfast was great, a big selection from cereals to cooked. We had a junior suite and it was huge for 2 of us, Aircon was brilliant and well needed. Pool area is very relaxed and a bit too relaxed for us as we are quite lively but we was ok with this as we expected it prior as it's mainly German clients reading books. But there's plenty to do in the area all within a 10 mins walk, the beaches locally are stunning with Soll Moll being our favourite and the restaurants along the stunning promenade and harbour are outstanding and very reasonably priced.
All in all we would definitely recommend this hotel if you are looking for a quiet relaxed time with no screaming children running around. Facilities in the room were comfortable and cleaned daily.
We personally probably wouldn't stop in this particular hotel again just due to how quiet it is but we would love to visit the resort again as it's such a beautiful area.