Onmood Cala Ratjada - Bed & Brunch

All in all not the place I would recommend. Food was not great, dishes where not clean, and we even got food poisoning. Five out of seven days there was a loud techno party at the rooftop that is lasting until 00:00, and it is all 40+ people. It was pretty annoying. Rooms are small, and we did not have a place to dry out towels from the beach.
One positive thing was that ladies where cleaning every day, that was nice.

The hygiene was unacceptable. When we arrived, there were hairs all over the floor and a thick layer of dust, as if the room hadn’t been cleaned in a long time. The bathroom was even worse, mold covered multiple surfaces and even the ceiling, there was heavy buildup in every corner, and strange red stains on the shower wall.
The water supply was inconsistent, fluctuating from freezing cold to way too hot without warning. The air conditioning was practically useless, with only two ineffective settings, at 24°C the room remained freezing, while at 25°C it stopped working altogether, making the room unbearably hot.
The lobby had a strong, unpleasant chemical odor, resembling bleach. To make matters worse, clothes left to dry on the balcony ended up with bleach stains overnight.
Breakfast was far below standard. To reach the buffet, guests had to walk through the toilets, a shocking setup. Inside, the dining area was dark and unwelcoming, with no windows and a damp, smelly atmosphere. Plates and cutlery were dirty and stained. The buffet itself was very basic, which would have been acceptable if the food quality were decent. However, the croissants and pastries were hard and stale, clearly not freshly baked. On top of that, the unpleasant ambiance was worsened by loud, repetitive TikTok-music, which made the experience even less enjoyable.

We decided to book our stay with OnMood for our holidays in Mallorca. OnMood is located in the heart of Cala Ratjada just a very short walk away from the harbour and surrounded by plenty of shops. Basically the entirety of Cala Ratjada offers free parking which was also a plus in order to park our rental near the hotel.
We received a very friendly welcome and were explained all the next steps to enjoy our stay. We were also offered water in the lobby which is available to all guests, as well as toilets.
After getting our keys, we went up the elevator up to our room on the 3rd floor.
The room was clean and the bathroom very spacious. We also had the option to turn our 1 double bed into 2 singled beds. The room also had AC (which worked fantastically in this heat! ), a TV and a balcony with view on the square and the harbour. The balcony had a small table and two chairs as well.
The room also had a kettle available with two mugs however no coffee/tea available in the room so you’d need to buy that yourself which is disappointing for a 4 star hotel.
There is also a safe in the room, but you need to pay 2€ a day to be able to use it.
Mini fridge available in the room, nothing inside waiting for you but it does work if you want to keep your own drinks/food cold.
Rooms has a double set of curtains which work great to keep the light out in the morning.
Balcony had a a nice view and was very clean.