Step Town Hotel Step Town

I stayed at StepTown on both my inbound and my outbound travels in Kigali and would definitely stay there again. The staff are all very friendly & professional; the rooms are clean, quiet and comfortable; and the meals were excellent l.
The hotel is only a 10-minute walk from downtown Kigali and a 30-minute walk from the Memorial. There's secure parking and the Wi-Fi is available 24/7 from everywhere in the facility.
I will definitely stay here again!

Nice place, a little out of town but it's easy to walk or get a bike.
Quiet and the food is good.
Room upstairs is best, out the back.

They provide best service like a accommodation, conference hall and bar& restaurant.

I recently had the pleasure of staying at Step Town Hotel, and it exceeded my expectations. The warm and welcoming staff, coupled with the very clean rooms and breathtaking views, made my stay truly memorable.
Very important for me, in this price category, that it is clean, the shower works well (hot and cold), a nice bed, availability of good food and bevareges aswell as being located very central.
Here I found it all. On top I was treated like a family member. Just great!
I can't wait to return and experience their hospitality again.
George/Barcelona.

We spent one night in Step town hotel, which is located in a quiet area in Kigali.
The room was clean and well equipped and the beds were comfortable.
The staff was professional and friendly.
The ratio quality/price is excellent.
Altogether, a good hotel in Kigali.

I had a very comfortable 2-night stay at Step Town. The hotel is not far from Kigali city center, & the area where the hotel is located is quiet, safe, & has nice views over Kigali. The staff was warm and very welcoming. The room I stayed in was clean & comfortable, and the place had a relaxing vibe. This was perfect as I was very tired & sore coming from my strenuous gorilla trek in Uganda just the day before, then crossed the border from Uganda to Rwanda the next day. This hotel was exactly what I needed for my much-needed rest. The onsite restaurant serves breakfast, lunch, & dinner. The breakfast that was included with my room was plenty & delicious, with eggs, toast, fresh fruits, fresh coffee, & juice. They have a good menu selection so I ended up having lunch & dinner here on my first day. The food & service were excellent. Wifi on the property, including the room, was also excellent. I highly recommend this hotel to anyone staying in Kigali for a couple of nights or more.

Thank you step town for an amazing stay.
We stayed in our overlanding camper van for over a week, Step Town's friendly staff helped us with all sorts of requests and needs. We enjoyed several great meals. This was a great base to explore Kigali from. Thank you step town!

Good value for money when compared to other hotels in the city centre. Room was clean, and very spacious. There was lots of hot water so I could enjoy the big shower. The cooked breakfast was nice especially with good views over the city. I really enjoyed walking up the hill to be right in the city centre. You're near all the action, but on a quiet road where you won't get disturbed. Moto taxis didn't recognise the name of the hotel, so I normally got them to drop me off at Centre Saint Paul, and then I walked down hill to the hotel. Bring a torch if walking home after dark (~6pm).

While transmiting through Rwanda on my way to Uganda, the Step Town motel was recommended. I was able to make all travel arrangements as well as a pick up at the airport with John via email. He was prompt and polite and always got back to me right away. Even though my flight was 2 1/2 hours late, Thomas picked me up with a smile and whisked me off for a good night of sleep followed by a hot shower in the morning and a delicious breakfast. The views from the hotel are amazing. Great location, friendly staff and delicious breakfast make this a wonderful place to stay when visiting Kigali.

Stayed for 1 night, with my son, after the end of a wildlife tour (mainly in Uganda). The hotel has commanding views of Kigali from a pleasant balcony area with a bar and restuarant. The room was basic but clean and with a en-suite bathroom, comfortable beds with mosqeto nets. The shower was the best one of our whole trip — good flow and temperature, and no splillage onto the bathroom floor.
Staff were friendly and helpful.
The bar has a variety of bottled beers including a nice local craft beer and we enjoyed both dinner and breakfast at the hotel. The coffee was also good!
The location might feel a bit out of the way to some people, but we had no problems walking from here to the Genocide Museum (c40 minutes walk).
After check out, the hotel stored our bags in a locked room and also arranged a taxi to take us to the airport (20 US$).
We felt the hotel offered very good value for money and would recommend it for a stay in Kigali.

We stayed in Step Town after flying into Rwanda and starting our tour of the country. The staff were extremely friendly, welcoming and helpful. The room was extremely large and clean and the grounds of the hotel really pretty. Dinner and breakfast was also really tasty with plenty of choice. Would definitely stay for longer if we had the chance!

John is best man ever seen as a manager!
Motel is very clean and comfortable. Our room was 12. And it had best view of Kigali. Internet was very fast and unlimited it was a also good reason to choose the Step Town. I like it so much. Chef was fantastic. He has thought us how to cook African tea. And his Fish brochette and African Tea is the best.