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Average rating by guests Pukara House: 8.1/10 Very Good
Reviews 22
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670 m. Puno Train Station

Nightly rates from $23

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Address: Jr. Arequipa 840, Puno, 051

Number of rooms: 12

Reviews of Pukara House 3*

David M.

2/10

The location is good. Although dated, the rooms was decent and very clean. The bed was extremely comfortable and good blankets to keep me earm Bathroom was good and there was plenty of hot water. Where the hotel fails terribly is customer care/relations. The last evening I accidentally spilt a cup of hot tea. The cup immediately smashed and hot tea everywhere. Laduvon reception saw it happen and her first words were "You pay for that". It was then that I realized this is a hotel without warmth or a heart! I'd NEVER stay here again, and certainly would NOT recommend it. (Oh and on the first night a girl had her laptop and money stolen from her locked room! BE CAREFUL HERE! )

491filipg

2/10

Room – Very cold, with heating available only four hours per day. Poor cleaning standards and an unpleasant odor.
Staff – Unhelpful and unfriendly. They provide misleading information, for example promising heating throughout the night but turning it off in the evening. Communication is poor and interactions often feel rude.
Breakfast – 1/5. Low quality and not enjoyable.
Lobby – Cold and unwelcoming.
Location – Unfavorable, with the surrounding street in poor condition and an unpleasant smell.

Stephane P.

4/10

Very cold and humid in winter. Heating available in rooms from 6pm to midnight? only. Mornings were freezing getting out of bed. Very very cold eating area and lobby. Although there’s a fireplace and heater in lobby next to eating area, they were not on. We had to eat breakfast dressed like we were outside in 5C weather. I’m Canadian and found it very cold. Staff was amazing (always all bundled up cause of the cold too)

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Policies of Pukara House

  • Check-In:

    10:30

  • Check-Out:

    10:30

  • Accepted Credit Card Payments:

    Cash

  • Information about the type of meals included in the price is indicated in the rate details.

    Guests may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

    • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
    • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or $ 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
    • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.
    We have included all charges provided to us by the property.

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Frequently Asked Questions

How much does accommodation cost at hotel "Pukara"?

The cost of accommodation at hotel Pukara depends on the number of guests and dates. The average cost per night is $23.

You can book the hotel Pukara on ReadyToTrip, with maximum availability of double and single rooms for both daily and long-term stays.

Online payment is available with Visa, Mastercard or American Express cards. Some rooms may be available without prepayment.

Many hotel bookings can be cancelled without penalty several days before check-in, which is convenient if your plans change.

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