ac_unit Air conditioning liquor Minibar lock Safe bathroom Private bathroom tv TV
Free Wi-Fi
shelves Bathrobe blinds Blackout blinds desk Desk airwave Hairdryer heat_pump Heating Pillow menu shower Shower self_care Toiletries dry_cleaning Towels checkroom Wardrobe water_bottle Bottled water






















Although the hotel confirmed my airport pickup, no taxi was waiting on arrival. The biggest issue, however, was the payment process. I repeatedly asked to settle my bill during my stay, but the staff kept delaying it. On my last night, my card was finally charged successfully and the amount was debited from my account.
As I was leaving the next morning at 3:30 am, the night staff refused to let me go, claiming I had not paid. Even after showing proof of payment, the owner/manager, Mr. Nasreen, insisted over the phone that I pay again. After 15 stressful minutes, I left carrying my luggage on my own while staff followed and pressured me, even telling the taxi driver that I had not paid.
To this day, there has been no apology, despite the payment clearly going through.
It’s a real shame, because aside from this incident, I had an otherwise great stay.