Hotel Sofia

Hotel

Staff at reception poorly polite lack of good tourist training.

Located in the heart of the rich and mysterious city of Fez, Hotel Sofia welcomes you in the world's largest medina, near Fez-Saïss International Airport.
The rooms are equipped with satellite TV, a balcony and air conditioning.
Come and discover the cultural and spiritual city at any time by enjoying the ideal location and its 24-hour reception.

Is a family hotel, that's for sure ;-)

Poor. Old. Just bad. The general feeling of the rooms reminds me of the 70s, and that includes ancient telephone and TV out of a museum. The pillows are the worst in the world — they are shaped like a sausage and they stretch and fold my neck while sleeping, which makes me wake up at 3:00 am and throw it on the floor. And last, but not least, the food is quite miserable. The smorgasbord is a cheap selection of badly cooked plastic-like vegetables, and no meat at all! Coke is 15 dirhams (€2), the lobby stinks, the lifts are always full so I climb the stairs every time… I give this garbage 2 stars just because it is right in Fes’ Ville Nouvelle. Try to sleep somewhere else!

Nice Central Hotel. I was very pleased with the country category. The Ùbliche food. Nice staff. The room was clean and spacious.

Good service. The staff were very friendly and helpful. Recommended 100%

The hotel is nothing of the other world, the rooms and the bathroom quite old. The food is not bad either. Average.

Nice place and well behaved. Good service and excellent food!

Hotel on the main street, outside the Medina. The room was clean and the staff were very helpful. The buffet for both breakfast, how food and dinner is somewhat scarce in variety, but overall the food is good.

The hotel is OK for 1 or 2 days. Not suitable for a longer stay.

Not bad but not a 4 star hotel, with 3 would go well.

Impersonal service at the reception, and in the restaurant.

Good rooms and nice service. Breakfast it's not their best point and Wi-Fi is almost only available at the hall. Enough to stay a couple of nights.

One of the worst hotels I have ever seen: — it's old (and not in a good way), — the staff is very cocky (while turning the table cloth on the other side when you ask for it to be changed because it's impossibly dirty), — nothing works (AC doesn't turn on, Wi-Fi router in the hallway is dead, the TV is a cheap model from last century, CRT, not flat panel), — no double beds at all in the while hotel, only twins, — no available wall plugs for charging phones / laptop, etc. — you can hear both your neighbors and the traffic at all times, — the food is tasteless and in a very small variety, no alcoholic drinks at all (not even paid). And it seems I could go on and on about bad things to say, but nothing good comes to mind. It looks more like a punishment monastery than a hotel. I would think twice about giving it even 2 stars now, it was maybe worth 4 back in the 70's.

Really I live next to this hotel but it is not a hotel who deserved to be located at the city center. Service is void and a nightclub very ridiculous. It is very bad.

C is the worst hotel in the world. Really it merit not four stars. I have still 1 a single scholar that I have reserved for a week. Well the rooms are clean but I saw 6 cockroaches that are happening next to me in the room 2 a disservice 3 a reception which is very No 4 in the morning you hear the noise of cooks. And 5 c is that I have paid 80dh for a breakfast that merit even not 10dh and — 6 — a bad restaurant. The prices are very expensive for a small piece of carrot and bread. I give it 2 stars for me.