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Average rating by guests Phoenix by Kan: 7.5/10 Good
Reviews 9
Free Wi-Fi Breakfasts

Availability

Online Reservation:

Available Rooms

lock Safe bathroom Private bathroom

Free Wi-Fi

blinds Blackout blinds airwave Hairdryer shower Shower self_care Toiletries dry_cleaning Towels checkroom Wardrobe water_bottle Bottled water

lock Safe bathroom Private bathroom

Free Wi-Fi

Beds: full double bed

blinds Blackout blinds airwave Hairdryer shower Shower self_care Toiletries dry_cleaning Towels checkroom Wardrobe water_bottle Bottled water

lock Safe bathroom Private bathroom

Free Wi-Fi

Beds: full double bed

blinds Blackout blinds airwave Hairdryer shower Shower self_care Toiletries dry_cleaning Towels checkroom Wardrobe water_bottle Bottled water

Address: Carr. Tulum - Boca Paila Km 11, Tulum, Tulum, 77780

Number of rooms: 7

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Reviews of Phoenix by Kan

Tess M.

2/10

Quite possible the worst experience in a hotel in my life. There was no electricity, no running water, no Wi-Fi, and no AC. At one point the host must have told her friends that we would be out for the day and strangers who must have been their friends started hanging out at the house that we had booked to be completely private for ourselves. We couldn’t get in touch with the host the majority of the time and when we did she did not offer solutions but instead said that we should not expect to have electricity since we are in a nature reserve. There was no redeeming quality about the house considering we paid for a luxury hotel as advertised and ended up basically camping. If I could give it 0 stars I would.

Ano N.

10/10

I only came for a visit and ate at their restaurant. Fantastic beach and very private. Definitely taking my wife there for a stay in the future.

T K

2/10

Misrepresented as a five star villa which is reality a series of cabins badly in need of a facelift, served by an old generator that breaks down daily resulting in NO AC, NO Wi-Fi and NO HOT WATER. Since, we had paid upfront for a full week we requested the owner for a price adjustment in light of the conditions. In response she sent an employee that ordered us to pack up and get out in 10 minutes or else. When asked for more time we were told "Do you know who owns this property, don't make it worse" with curse words.

Nearest hotels

Cormoran Boutique Hotel & Cenote Tulum Boutique

Carretera Tulum - Bocapaila KM 10, Tulum, Tulum, 77780

Cormoran Boutique Hotel & Cenote Tulum offers a refined experience within a tranquil setting, situated 9 kilometers from the main urban area of Tulum. It’s a destination designed for those seeking a balance between natural beauty and understated luxury, prioritizing convenience and personalized attention.

Uman Glamping & Cenote Tulum Campground

Carretera Tulum- Boca Paila Km 10.3, Tulum, Tulum, 77780

7/10 Good
15 reviews

Seeking a restorative escape from the everyday? Hotel Uman Glamping & Cenote Tulum provides a distinctive experience within the Tulum area. Situated nine kilometers from the urban core, it presents a tranquil setting for those desiring a connection with nature and local culture. The hotel’s design blends luxurious tent accommodations with the natural beauty surrounding it – a deliberate choice for discerning travelers.

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Policies of Phoenix by Kan

  • Check-In:

    15:00

  • Check-Out:

    11:30

  • Accepted Credit Card Payments:

    Visa, Mastercard, American Express, Cash

  • Information about the type of meals included in the price is indicated in the rate details.

    Fee for an extra bed: 75 $ per night.

    The number of extra beds depends on the room category. You must take a look at the information about the size of the selected room.

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Frequently Asked Questions

How much does accommodation cost at hotel "Phoenix by Kan"?

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You can book the hotel Phoenix by Kan on ReadyToTrip, with maximum availability of double and single rooms for both daily and long-term stays.

Online payment is available with Visa, Mastercard or American Express cards. Some rooms may be available without prepayment.

Many hotel bookings can be cancelled without penalty several days before check-in, which is convenient if your plans change.

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