ac_unit Air conditioning lock Safe bathroom Private bathroom tv TV yard Beautiful view
kitchen Fridge airwave Hairdryer Suitable for guests with allergies shower Shower emoji_food_beverage Tea emoji_food_beverage Kettle or coffee maker phone_in_talk Telephone self_care Toiletries dry_cleaning Towels checkroom Wardrobe






















I stayed here a few years ago and was very happy with my stay so wanted to book this hotel again when staying at the end of Ramadan with a friend. I also recommended Le Loft to another pax in our group.
The hotel is in a central area, has good security and has clean and comfortable rooms. It also boasts a good restaurant with a very good buffet breakfast. Wi-Fi works well and the staff are lovely.
We stayed here one night with no problems having booked with Booking. Com. I confirmed with the staff that they had our booking for a second stay six days later. However, upon checking in for our second stay, the French manageress was on duty and insisted we had no booking — even though we clearly had one on the Booking App.
She first said it was impossible as she had not allowed the rooms at the hotel to be booked over Ramadan. We pointed out that actually, we had booked several times over Ramadan on Booking. Com at this hotel with no problems so this wasn't true. She then said the multiple bookings and cancellations (due to flight cancellations) confused her system — but again Booking. Com keeps track of all this very well and we clearly had the booking and she had spare rooms.
So what was the problem? Well the lady didn't like paying Booking. Com an 18% commission — even though she had signed up to take bookings from that site.
She then told us to cancel our booking (what? cancel a booking that supposedly doesn't exist? Why should that be necessary?