Review of K Boutique Hotel 1*

Very disappointed to this hotel — accusation of smoking-the reception name nana peeping my room and eavesdropping every single thing while im check in there. — broke into my room while im not aroundi was check in ther for two days 5-7 roomoctober 2021 and pay for the standard rate. The day first I came back to hotel and see the room already enter by someone without my premission. And after I check out the reception name nana already ask the cleaner to check the room and everything was fine. Till I call on 9 october for make another reservation. The staff name nana accused me by saying im smoking in the room as the other guest make complaint and I stated the room was no good air flow and aircond so slow so I open the window to have good air maybe the smell of smoke come from outside but the reception hardly saying im doing that and at first place she said the customer complain then she twisted by saying she go up ther on 7 october morning to open the window and hear a song came out my room hmshe hardly trying to accuse me doing that I already explain that I check jn with my wife and kids how come I did that. She ask me many time make me feel so annoyed to this hotel why the reception came up there should only the house keeping doing all that job. I pay for the hotel but she doing like im get free to stay there. Why your staff have unprofessional behaviour like makcik kampung. I feel so unsecured to staying there again and have to called off the second reservation. Why the staff curi curi dengar all the room did her bapak pay for the room? so terreble I suggest family or just married couple dont go here if there is still have malay staff name nana. This is the most terrble moment for me and my family. I ask for the manager number but she refuse please contact me immediately.