My husband maintained his Elite Club membership every year and we really enjoy all the “perks”. From the dining in Mosaic, the stay, the pool and a few other little things.
Recently (01 Dec 2017), we spent the night in one of the rooms on the 10th floor. Just as we checked in and got into our room, there was a knock on the door from one of the housekeeping staff, asking whether we needed extra soap, bath wash, towels etc, to which I requested an extra bar of your lovely lemongrass facial soap, and he handed me two cakes. Nice!. Before he left, he gave us 2 boxes of Vezzo Gold chocolates. Nice touch as a welcome token, other than the Tapping Tapir refreshing drinks.
Same night, my husband and I dined at Lounge on the Park, we sat near the jazz ensemble and really enjoyed the tunes they played. But we were a bit disappointed with one of our dishes My husband ordered the Australian Angus Rib Eye steak and requested for it to be done medium well but his steak came as well done instead hence a bit tough to his liking. On another note, the dish was supposed to come with baked potatoes but he was served with deep fried shoestring potataoes. I told him to address his displeasure but he said it’s ok, let it pass, he insisted. As for my main course, I had the Atlantic cod fish and chips and I must compliment on the freshness of the fish, good, only complaint was the batter was a tad too salty for me. I was actually waiting for the waitress to come over and ask the usual question “how was the food?. Everything ok? ”. But she never did.
Unlike the next day, we had a late lunch at Aqua with the family, and I must say, Shida and Alif was very attentive and served us well. Great staff those two.
In the morning (02 December 2017), my husband took our 7 year old to the pool, whilst me, on the other hand, wanted to do my run on the treadmill at the gym. When we reached the 3rd floor and asked a staff on hand where is the gym, to which she said it is just straight down the corridor and then continued to make a comment presuming that we (me, hubby and daughter) merely wanted to just have a “look-see” of the gym. To which I replied, “No, I wanted to use the gym”, and as she scanned my dressing, I quickly enquired her “Why, am I not dressed appropriately? ” She tried to be apologetic and announced that my dressing is ok. *felt a bit intimidated with her remark actually, maybe she sees the 74kg frame of me and thought that I am not a person who frequents the gym. Just a thought
Anyway overall, a great one night for us, thank you MO.
But we were a bit disappointed with one of our dishes
My husband ordered the Australian Angus Rib Eye steak and requested for it to be done medium well but his steak came as well done instead hence a bit tough to his liking. On another note, the dish was supposed to come with baked potatoes but he was served with deep fried shoestring potataoes. I told him to address his displeasure but he said it’s ok, let it pass, he insisted.
As for my main course, I had the Atlantic cod fish and chips and I must compliment on the freshness of the fish, good, only complaint was the batter was a tad too salty for me.
I was actually waiting for the waitress to come over and ask the usual question “how was the food?. Everything ok? ”. But she never did. Unlike the next day, we had a late lunch at Aqua with the family, and I must say, Shida and Alif was very attentive and served us well. Great staff those two. In the morning (02 December 2017), my husband took our 7 year old to the pool, whilst me, on the other hand, wanted to do my run on the treadmill at the gym. When we reached the 3rd floor and asked a staff on hand where is the gym, to which she said it is just straight down the corridor and then continued to make a comment presuming that we (me, hubby and daughter) merely wanted to just have a “look-see” of the gym.
To which I replied, “No, I wanted to use the gym”, and as she scanned my dressing, I quickly enquired her “Why, am I not dressed appropriately? ”
She tried to be apologetic and announced that my dressing is ok.
*felt a bit intimidated with her remark actually, maybe she sees the 74kg frame of me and thought that I am not a person who frequents the gym. Just a thought Anyway overall, a great one night for us, thank you MO.