Magic Suite Al Mahboula - 2 ماجيك سويت المهبولة 2 Magic Suite ALMahboula 2

Incorrect or unofficial site according to the coordinates. I wasted about a quarter of an hour of my time circling around the site without result.

Room are leaking from the top, service are terrible, very bad, specialy the bangladeshi staff, very rude.

Dear Magic Suite Mahboula Management.
I'd like to thank you in advance for being the accommodation that has been provided for us.
But I hope that in the future the management can make changes and improvements for the sustainability of the hotel. I don't know how the system works for hotel management in Kuwait, but most hotels in countries that are in the tourist industry mostly focus on the quality and service of their accommodation, because of course customers will indirectly become word of mouth promoters that can benefit the hotel. But unfortunately I don't see that working in this hotel. Many things are detrimental to customers, ranging from the staff who are less caring and unfriendly to customers, the quality of security and safety of customers who are mortgaged because almost all customers have the same concerns about the elevator function. I personally as part of the former ILO team was very concerned about the condition of the elevators in this hotel. There are three elevators but only two of them are functioning, while the other one really tests the endurance of the customer's heart because sometimes the elevator doesn't function properly but turns into a trap that is quite terrible, plus the incident this afternoon where the elevator continued to move quickly from the G floor to the 24th floor without stopping at any floor intended by the elevator user.

Bad, every complaint is not resolved, it has not been cleaned for 2 weeks. Every day complains of being I am so tired😭

One of the best family friendly hotel in kuwait with peaceful surroundings and friendly staffs. Pools and surroundings areas are well maintained and neatly kept.
S.

. Also the executive mr. Mahmoud abbas is very cooperative and helpful. I am so happy with the hotel service and amenities. I was stayed in this property for one month as the part of a business trip arranged by my comp.

Good hotel with friendly staff especially mahmod rreceptionist and clean atmosphere.