Dlux Hotel

Well I enjoyed my last visit there. They have very nice customer service, nice space for corprate talks. Variety of dishes and drinks too.

Worst dining experience in Kenya to date. TLDR, bad service, poor food, and worst, appalling attitude. Not recommended at all.
We got to the restaurant around 19:20. A bit late but there are still customers. Ordering went fine — the staff were friendly and helpful. Our beer got served quickly, but that's where the good bit ends.
From the experiences we had with Kenyan restaurants earlier, we knew we should expect about half an hour for the food to be prepared. So we sat patiently and talked, all the way until 20:20. NOT EVEN OUR SALAD was served.
So we got impatient and wanted to complain to the waiter. No waiter was in the room at all. So we walked to their kitchen to see. Guess what — the chefs were chatting. Chatting. While their customers waited an hour for their meal. Of course we were angry and sternly told them to do their jobs. They finished the salads in three minutes and the main courses in five. This was around 20:30.
We ordered four main courses in total — two steaks, a lamb ribs, and a fried fish. The fish was borderline okay, but the red meats were so overcooked that they're practically inedible. My knife struggled to cut through the steak; my jaws hurt simply by chewing it. Similar story for the lamb ribs.
We didn't have much appetite to eat at this point, so we asked for the bill and told the manager that we refuse to pay for the three red meat main dishes. After some back and forth he relented, so we paid the rest and left. The time is 21:00.

This is a cool place just outside of the town centre with a selection of delicious meals and drinks. They play a great selection of music and offer accomodation as well. Excellent customer care service. Good setup for a family. Wheelchair parking and access. Attracts a trendy crowd and suitable for after party meetings. Great screens for watching sports.