Hotels in Hakone with a Pool

The best hotel experience I have ever had, period. No other hotels come close in terms of service.

We stayed 2 nights here. Best Ryokan experience. Super delicious meals, beautiful place with super clean room and outstanding service. Everything you want for a relaxing and pampering stay.

Amazing place. All the staff are incredible! The rooms were lovely but a bit pricey. Breakfast was very good.
We had dinner here one night.

We spent three nights at Fujiya Hotel and had a wonderful experience overall. Our room was spacious and had its own private onsen bath with natural hot spring water.

Amazing service from everyone and delicious food. Miss Hagiya, in particular, was very helpful and kind and spoke great English.

The town of Gora is nice enough and you may be tempted to stay in a bigger brand near the centre of town. My advice… make the effort.
A little secluded but in a good way.

Scenic and Seamless Group Stay.
Our group tour stopped at the Hakone Hotel (Fujiya Hotel Lake View Annex) for a one-night stay.
The hotel is stunning, and our room was comfortable.

Had a great time in Hakone for a brief stop in our travels around Japan of which we stayed here.

Hidden gem.

Roomy lodgings, delicious food, and a tub to relax in cover all the things I want from a ryokan.

Our stay in Hakone Kowakien Tenyu was more than perfect. Service is of the very high standard and staff is so friendly.

Stayed here during my second trip to hakone. The price per night is on the higher end for hakone accommodations, but that is to be expected when you are booking for more luxury options.

A bit far from the station, there is a bus/ shuttle but we chose not to take it, the walk is around 20 min and you go through the city with all the shops and restaurants.

Had a very pleasant stay here for two nights, the hotel is in a beautiful location next to the river and is about a 20 minute walk from Hakone-Yumoto station, or 5 minutes in a taxi or bus.

The room was very clean, spacious, and had a comfortable sofa, which made the stay even more relaxing. The bed was very comfortable, and we slept well.
The staff were extremely helpful and friendly.

My true rating would be 4.5. My only criticism is the hotel lobby is a bit dated, however, everything else was great. The rooms are very nicely renovated and a comfortable size.

I hate how most of the non 5 — stars are from entitled tourists with no common sense. This was a fantastic establishment. With phenomenal staff and even greater environment. 7/11 down the street.

We only stayed for 1 night and immediately wished we had more time there! The accommodations were excellent. The staff was extremely helpful. We had a sumptuous dinner and breakfast during our stay.

Stayed one night in late September 2025. We brought our three kids, ages 12, 8, and. 6 with us who absolutely loved it. The gardens were amazing, nice to walk through and relax.

Hakone zen was an amazing ryokan experience with private hot spring bath and views of mt Fuji from our room. The food was excellent and service was fantastic.

My partner and I stayed here for one night in November and it was the highlight of our 2 week trip to Japan. We wish we had booked to stay for longer.

Super close to the train station — about I 5 minute walk. So easy access to the Ropeway and the Hakone loop. Also walking distance to restaurants and a nice coffee shop in the area.

The best hotel I have ever been to. The staff is very friendly and professionnal. Perfect experience, incredibly large and beautiful room with hot bath on the balcony.

Everything about this hotel is top of the line. It’s modern, clean, luxurious, and tranquil. The private onsen in the room is perfect for soaking and relaxing.

This is a luxury resort hotel in Hakone operated by the NOL brand, which is part of the Tokyu Land Group.

Great room and great service! Was forced into picking an earlier dinner time than we wanted, but wasn't a big deal.

I spent two nights here as a recharge between my Kyoto and Tokyo portions on a recent trip. I took a Hakone bus to get here, and then walked across the bridge.

This was our favourite stay of our month long stay in Japan. We stayed here for 2 nights in a traditional Japanese style room.

Beautiful hotel with soft and beautiful traditional floor mats, beautiful room with private onsen and the sound of the water flowing from the mountain.

Excellent value. Huge rooms, slightly dated but our family didn’t care given how much room there was!

Rooms: I got the room for 4 people and it was huge with plenty of space.

Our stay at the Hakone Kowakien Hotel in April was truly wonderful. The cool, cloudy weather added a peaceful charm to the entire experience, making it the perfect setting to relax and unwind.

The best memory my mother and I ever had! All staff were very nice, professional and the hotel provides 5 star resort service.

This was, by far, the biggest hotel room I've ever had. The staff was helpful and the rooms were clean. None of the signage in the hallways had English.

Rooms: 4 of us stayed in a 8 person room with nice view, and we were able to sleep in separate rooms, the room was clean and the interior was delightful.

Good older style hotel. Really good quality water at the onsen and it is great that it's opened till late.

We stayed here for 2 nights. The room and bed was quite comfortable. The staff were friendly and helpful. Dinner and breakfast was good though not very delicious as expected.

Average type room, although kept clean. Dated decor, but acceptable. We organised half board, so breakfast and dinner was included. Place is not easy to walk around, so keep this in mind.

26, 000¥ on weekend including dinner/breakfast buffet type via Rakuten Travel using coupon.