Review of Residence Ten Suite 3*

A very bad experience… we booked this apartment for 3 nights… just arrived was not at the reception… we walked around a bit then we went to the back and c it was written that the check-in we were supposed to bear to another residence or hotel from the other side of the road. (we were not even notified by phone) I leave the car close to the entrance of the car park of the residence on the driveway and leave the key to my wife in case you were to move up, then l has moved a couple of times) … well I go to the front desk (which looked like a hole in a closet) give name and surname to a young lady at all pleasant… asks me the domcumenti and I leave re-go to prebderli from the other side of the road… wonder if that is all you need… for me… I'm going to take the documents and ask for the parking … she told me that there is…! I say that as can be… on the website there was written that it was free! She tells me that is not his fault and that I had to go look for a parking space! Already nervous I go around to rimini for a half hour to find I'm parking… I paid 30€ where the residence was free! But even before he tells me to pay the whole amount of the stay from their more than 200 € in case of damage to safety… then I would be returned to you on departure… I am going again to take the documents from the other side of the road (c was a shortcut and miss not me l have not even mentioned) … well… we had with us our little dog, a chihuaha… we were in the room… we hear a knock and it was one of the two young ladies, among other things, the most kind… tells us that we cannot keep the dog that was BANNED… I was dumbfounded, I ask you sorry because I did not know that you could not take… them, tell me that at least for sti three days I couldn't keep paying 20€ per day… I apologized, I paid, and I was determined not to cause problems, otherwise I would have changed hotels… let's take a stroll along the sea and I go on their site where I FIND it WRITTEN BELOW: we ACCEPT PETS OF SMALL and MEDIUM SIZE! (THEN AFTER MY REPORT, and quickly CHANGED it) I go to the desk and I see everything on the site… miss a little pleasant and very insolent, does not believe…, I say, but if it's on the website is, it is not that only exists on my phone! After seeing this, they remain without words and they tell me that they will report all… well… the first night that soggiornavamo them at 5 in the morning, I feel to ring the intercom to all go and suddenly I wake up, I go to respond and it was someone who had forgotten the card to enter… amazing… that is, at any time one may go and ring the bell and disturb the people rest! The room for three days was not cleaned not even once! According to their rules! A 4-star residence these flaws I think that if you can afford it…! It's embarrassing to say that you almost had to go to ask for toilet paper… with only a short time!