Palatium Mari

Spent 3 nights at the hotel with my wife and child, everything was amazing!
Super friendly and helpfull staff (Thank you Vincenzo! ), solid breakfast, clean rooms and quiet place 10 minutes walk from the Marina Grande.
I strongly recommend and hope to visit again if we are in the area!

Location is very near the port but up a very steep hill. The overall appearance is a bit dated. Our room was very stuffy when we arrived no a/c on at all and staff was a bit put out when we requested it put on. Nights get cool but our a/c did not cool the room, we had to open our windows to outside. The grounds are small but cute. Reception was friendly. We did utilize the bagged storage which was helpful during our day tour. Our room did have a mini fridge, sink and cooktop which we did not use.

Great location in walking distance to the harbour and bus/taxi. Nice size room with small balcony. Did seem a bit excessive to not be able to use items in the kitchen without extra cost for cleaning. Small breakfast room but nice choice of food. Friendly staff.

We came here for few days to enjoy Capri. We had a Great stay, they made it special for our baby honey moon. Nice location near bus station and marina (only 88 minutes walk), you could also take funicular to join the city for dinner.
Really calm and staff was great.
Breakfast ok.

Overall a very nice option for a short stay. The property was very clean, a classic Italian Inn, service was friendly and it was nicely located to walk from the port, as well as back down to the cable car or taxis. We had a beautiful time on the island. Thank you, Gratzia!

Great location! Far enough away from the marina tourism but close enough if you'd like to experience all the harbor has to offer. I cannot emphasize this enough… the staff is lovely and extremely kind. The pool has a great selection of drinks and you'll be well taken care of. For the price-point… I highly recommend.

We stayed 2 nights at the hotel and the service provided was very bad! On the first day, THERE WAS NO HOT WATER! We complained to the person at the reception, who came to the room and confirmed that indeed, THERE WAS NO HOT WATER. We had to take cold showers! He said he would report the problem to the manager, but he never did!
In the following days, the hotel HAD NO WATER (NEITHER HOT NOR COLD). When we went to complain, they said it was an issue with the ISLAND (external to them) and offered no solutions. After much complaining, the only thing they offered was ONE (1) bottle of water (2 liters), which was ridiculous since there were 4 of us in the room, and one bottle of water was impossible to address bathroom and personal hygiene.
What struck me the most was that during those 2 days on the island, we went to restaurants both in Capri and Anacapri, and none of the places we visited had any water problems in their bathrooms!

The service was awful! We stayed for a couple of nights. The first day was NO HOT WATER, and nothing was done after reporting it. The next days, the hotel had NO WATER AT ALL. Staff claimed it was an external problem but made no effort to help. We had to buy water bottles to clean ourselves, and the only "solution" offered was one bottle of mineral water.
It's disrespectful to charge over USD 600 per night for such poor service. Even if it was an external issue, they made NO effort to improve our stay.

Do not book this hotel. There has been no water since 2 days. We went to the beach and had to stay without bathing for an entire day. The hotel people don’t help or do anything about it. They don’t inform about it or provide any alternative. They are very unhelpful. Would suggest not to book here.

Just stayed for 3 nights in Palatium mari while on Capri island. Hotel is a short walk up the hill from the ferry terminal. Close to all transport connections to get about the island. We had a two bedroom apartment with 2 balconies and partial sea view. Small cooker and fridge in the room. Aircon was excellent. Also a nice pool with relaxation area. Breakfast was continental style with cappuccino etc on request. All staff at the hotel were very nice and helpful.

I had a miscarriage in Italy a day prior to our stay in Capri and had to fly to the states for a possible surgery. They refused to cancel/refund our booking. The refunded money would have been helpful for the hospital bills. They tried to give us a voucher that expired in 3 months, but I personally need time to heal from the loss of my unborn child and am not looking to vacation anytime soon.

Pros:
— Very pretty and modern inside. Doesn’t look like much from the outside, but it was.
— Very friendly and helpful reception staff, keen to make you happy.
— Has a lift.
— Huge rooms, fridge, kitchenette (although we weren’t allowed to use it)
— Location not too bad at all: it’s on the way up to capri main town. It’s right next to bus stop (which cost about 3 euros to take you up, duration 15 mins), and it’s 1km walk (steep) from the port, beach and portside restaurants/shops.
— The pool and poolside courtyard / bar is AWESOME: stunning, modern, gets full sun all day, and has a great view of the capri mountans We lay by the pool, played music and drank wine.
— they let us spend the day at the pool eventhough we had checked out that morning.
— Right next to bus stop and a small corner store (with food and alcohol) 300m walk away.
— Good value for money.
Cons.
— Rooms are a little dated and you’re not allowed to use the kitchen/utensils even though it’s there.
— it’s not located in the heart of Capri, you do have to travel to get to the restaurants / shops / action.
— Breakfast is a fairly limited continental brekky — sweet baked goods, fruit, yogurt and toast. Nothing hot, fresh, cooked or healthy.

It is not a 4 stars hotel. In fact it has a removed star in the front sign 🤣
Internet works really really bad. You might think it is because of the island, but it worked better in the restaurants at the marina.
Rooms of the 3rd floor are nice though (some rooms terrible sofa kind beds), breakfast is good, including yogurt, fruit, eggs, bread, cakes and beverages.

This is a lovely hotel, I wish I could stay forever! Very clean and pretty. The pool has an amazing view of the mountains and peekaboo views of the ocean from pool and most rooms. The hotel has this very charming quaint feel, with great hospital and the owner is always around to welcome you with a big smile. You can tell he loves his hotel. He went above and beyond to make sure we had a great time. We felt very cared for and enjoyed fresh, well stocked rooms that were freshened by room leaning each day. I think the location is perfect because you are in-between all the beach action and the shops and restaurants up on the hill. We walked from the port a min d it wasn't bad, a medium hill, 10 minutes or less. But we are young fit backpackers. Breakfast was very nice, always fresh eggs, fruit, and yummy breads and cakes. We enjoyed relaxing by the pool.

We stayed in the hotel for three nights, it was very clean, comfortable beds, good service, with a lovely pool. We are are family of 4. The hotel is centrally located near port and Capri town, it has a nice charm with a decent breakfast available. Staff were very nice.
Good value hotel for all it offers and price charged would recommend.

Friendly and very helpful staff.

I loved this hotel! I stayed here (July 2018) with three friends and we only got to stay one night but it was so memorable! We wished we could stay longer. Everyone who works here is so kind and beyond helpful! The owner Pier Luigi, Chef Giuseppe at Garum Restaurant @ the pool, Pasquale, and the night shift attendant (Sarum? ) all became our friends in the short time we stayed. Pasquale gave us so many recommendations and they did not disappoint. Chef Giuseppe spoiled us with delicious treats. We were given rides to and from the bus stop near the pier. They all made our trip to Capri really special and a time we will never forget!