Handayani Hotel

Most guests describe the staff as friendly, polite, and tactful. However, there are isolated complaints regarding a female employee at the reception (specifically on February 25), who was described as too stiff and unfriendly. Overall, the service is rated positively, and many guests have become regular customers of the hotel.

Guest opinions regarding the condition of the rooms are divided. Some describe the rooms as clean, tidy, and comfortable, with no insects. Others complain about wear and tear, mentioning cigarette burns on mattresses, a feeling of "sagging" beds, and non-functional wall lights. Whether the reality meets expectations depends on the category of the room selected.

The situation with air conditioning is inconsistent. Some guests confirm the presence and proper functioning of air conditioners in the rooms. Others have encountered issues, such as a malfunctioning air conditioner in a room booked with AC. Additionally, some reviews mention unpleasant sewage smells in the bathroom.

Some visitors are satisfied with the cleanliness, describing the rooms as neat and the bathrooms as spacious and fragrant. However, there are also very negative reviews; guests have reported dirty, neglected bathrooms and a strong unpleasant odor. It is also noted that the bathroom floor can become sticky when wet.

The hotel provides slippers and soap in the bathrooms. Some guests noted the presence of welcome snacks, which is rarely found in other hotels. Rooms are also equipped with televisions and a Qibla direction indicator. At the same time, there were instances where soap and drinking water were completely missing from standard rooms.

Wi-Fi is available at the hotel. Regarding the televisions, guests note an unstable signal, where the image may disappear or be interrupted. As a recommendation, it is suggested to replace standard antennas with satellite dishes to improve reception quality.