Laska Hotel Sukabumi

I had high hopes for Linden Restaurant, especially as a local resident looking for quality dining options to bring visiting family and friends. Sadly, our experience was extremely disappointing and frustrating from start to finish.
I invited my family for a meal, a party of five, and expected a premium dining experience to match the setting of the Laska Hotel. Instead, what we received felt disorganised and poorly managed.
Service Issues:
• We were given two different menus by staff who didn’t realise the discrepancy until we pointed it out. One menu had more food options than the other.
• Several items on the menu were unavailable, including two dishes we initially ordered. No big deal, we reordered.
• Later, half of our revised order was also suddenly unavailable.
Drink Delays:
• We specifically requested that drinks be served first as we were thirsty.
• After two complaints, we finally got our water that took over 30 minutes just to receive, and more than an hour for a coffee, which arrived cold.
• A strawberry smoothie was substituted with a milkshake, without informing us.
Food Experience:
• Dishes were staggered inconsistently, and not in a logical order. For example:
• The first dish arrived after more than an hour.
• Mie goreng arrived 15 minutes later, missing shrimp that was listed on the menu.
• My pasta arrived cold after 1 hour 30 minutes.
• The chicken katsu came last, also cold, by which point we asked for takeaway and cancelled the final dish.

Restaurant food tastes tbh is just so-so, but the service is 5 stars. We are glad to stay at Laska Ciletuh Hotel.

Location was amid the downtown, which is good. The room was spacey, but you need to borrow equipment like iron and hairdryer if you need one. The room also doesn't have fridge.
It offers various of breakfast menus, and the nasi goreng was okay. Recommended if you need a place to stay in Sukabumi area.