The Grand Hill Bistro Cafe & Resort Hotel The Grand Hill Resort-Hotel

Resort
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Average rating by guests The Grand Hill Bistro Cafe & Resort Hotel: 8.1/10 Very Good
Reviews 73
Free Wi-Fi Breakfasts Parking Swimming Pool

Availability

Online Reservation:

Available Rooms

Nightly rates from $44.80

Address: Jalan Raya Puncak Km 84, Tugu Cisarua, Bogor 16750, Jawa Barat, Cisarua, 16750

Number of rooms: 6

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Reviews of The Grand Hill Bistro Cafe & Resort Hotel 4*

Hussain S.

4/10

My stay at The Grand Hill was very disappointing. I paid 950, 000 (with 200, 000 as a deposit), which is quite expensive, but the service did not match the high price at all.
There were no slippers provided in the room. The bathroom water was cut off, which is completely unacceptable. Some of the staff had an unfriendly and unprofessional attitude.
For breakfast, you are only allowed to choose one menu item, and if you want anything extra, you must pay additional charges. For such a high price, at least a proper and reasonable breakfast should be included.
In my opinion, this hotel is overpriced and provides poor service. I hope the management seriously improves their standards.

Hector A.

2/10

We extended our stay for another night. When we returned, the room hadn't been cleaned. When we informed reception we were told would have to wait and don't know how long cuz there are no more cleaning staff. I asked to speak to the manager and I was told I cannot. So I took charge and told the 3 staff sitting there doing nothing to go and clean the room. It would have been nice if they had shown initiative rather than giving fake smiles and saying there is nothing they can do.

Reny W.

6/10

The hotel’s location is still fairly good, although the road leading to it is a bit congested. The parking area is spacious.
I received an upgraded room with a double bed, and the view from the room was very beautiful (my room type had a balcony).
From the balcony, I could see Mount Salak on the left side and a green nature view on the right side.
The room cleanliness was good, and the amenities were sufficient.
The breakfast menu leaned heavily towards Arabian-style dishes.
What was very disappointing:
The restaurant staff were extremely unfriendly. When we finished breakfast, there was no greeting at all even though we walked past two staff members.
The lobby security was not helpful at all. During checkout, I was carrying one suitcase and several bags. My car stopped at the lobby, and the security did not greet, assist, or offer any help. This is something I have never experienced at other hotels.
It was very disappointing.

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Policies of The Grand Hill Bistro Cafe & Resort Hotel

  • Check-In:

    15:00

  • Check-Out:

    12:00

  • Information about the type of meals included in the price is indicated in the rate details.

    Meals may be limited during Ramadan.

    A deposit of 2,000 IDR per day will be required at check-in to cover any potential damages.

    Couples checking into the same room must present a valid marriage certificate upon check-in. Otherwise, the property may reject the booking or request that a second room be booked.

    To prevent the spread of the Mpox virus, the Indonesian Ministry of Health has resumed health screening for international travelers (both Indonesian and foreign nationals) entering Indonesia from August 27, 2024. This includes completing an electronic self-declaration form called SATUSEHAT Health Pass, which must be completed on a dedicated web platform.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

The Grand Hill Bistro Cafe & Resort Hotel on map

Frequently Asked Questions

How much does accommodation cost at resort "Hill Bistro Cafe &"?

The cost of accommodation at resort Hill Bistro Cafe & depends on the number of guests and dates. The average cost per night is $44.80.

You can book the resort Hill Bistro Cafe & on ReadyToTrip, with maximum availability of double and single rooms for both daily and long-term stays.

Online payment is available with Visa, Mastercard or American Express cards. Some rooms may be available without prepayment.

Many resort bookings can be cancelled without penalty several days before check-in, which is convenient if your plans change.

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