Holiday Inn Cikarang Jababeka by IHG

Exceptional Service and Comfort at Holiday Inn Cikarang Jababeka From the moment you step into the lobby, the Holiday Inn Cikarang Jababeka sets a gold standard for hospitality. It is the perfect choice for business travelers and leisure guests seeking a seamless, comfortable stay.
Warm and Genuine Hospitality; The standout feature of this property is undoubtedly its staff. Constant Smiles: Every team member greets you with genuine warmth. Proactive Service: Staff anticipate your needs before you even ask.
Effortless Check-in: Reception handles arrivals quickly and professionally.
️ Pristine Room Cleanliness; The accommodations offer a masterclass in hotel maintenance and hygiene. Spotless Spaces: Rooms are completely dust-free and immaculate. Crisp Linens: Beds feature fresh, high-quality bedding. Sanitized Bathrooms: Showers and surfaces are polished to perfection.
️‍️ Premium Amenities; The hotel boasts top-tier facilities designed for relaxation and productivity. Modern Gym: Fitness centers are equipped with up-to-date cardio and weight machines. Sparkling Pool: The outdoor swimming area is clean and highly inviting.
Reliable Wi-Fi: High-speed internet keeps you connected effortlessly throughout the property.

Excellent hotel with outstanding service.
I had a very pleasant stay at this hotel. The customer service at the counter was very polite and professional. I was especially impressed that the staff could remember my name, which made me feel very welcomed and valued.
The room service team was also very helpful, thoughtful, and attentive. They even left short notes in the room wishing me to enjoy my stay, have a good day, and get a good rest, which was such a sweet and personal touch. I was also delighted to see that they used towels to create adorable shapes like a bear and an elephant, making the room feel even more special and welcoming.
Overall, all the hotel staff were very, very friendly, warm, and helpful. Their excellent service truly made my stay comfortable, memorable, and enjoyable. I sincerely appreciate their kindness and hospitality.
I will definitely recommend more friends to stay at this hotel.

I've been a regular at this hotel for almost 10 years. What was once a really good hotel is now truly awful and bears almost no resemblance to Holiday Inn standards. The rooms reek unbearably from the sewage pipes. The breakfast buffet looks dirty and offers almost nothing, especially for Europeans. Costs are being cut everywhere, at the expense of Holiday Inn standards. Unfortunately, this hotel is absolutely no longer recommendable. Ist time to choose another Hotel during my next visit in Cikarang.

An exceptional short getaway that truly felt like home away from home.
The romantic and beautifully curated room decoration perfectly complemented the special occasion of our stay, making it even more memorable.
My sincere appreciation to Mas Anugerah and Mba Nadia from the Front Office; Arla, Mukolo, and Adel from Housekeeping, as well as Chef Budi, Pak Rai, and Kak Shelly from the F&B team, who all contributed to a truly valuable and delightful stay and dining experience.
We will definitely be returning—hopefully even more often, this time with family.

Its always a pleasure to come back and stay here. From the moment we arrived the security greeted us and showed us the way to reception.
The check in process was super smooth. The room was great, we had the room with the balcony so we could enjoy the pool view. The breakfast was amazing with the huge spread of choice dishes. From Indonesian, Japanese, korean & western food.
The pool was amazing and it is my kids favorite.
The checkout process was fast and we enjoy the stay.

I have spent one night in Holiday inn jababeka with my family, the lobby was so futuristic and the room is clean. The amenitis also amazing and I love it. My daughter was happy and enjoy swimming and playing at the playgroud. I love the breakfast and cappuccino. Thanks IHG and Holiday inn Jababeka.

Nice and well appointed hotel. Conveniently located with good facilities. Gymn has good equipment and clean. Room is spacious and well appointed, with nice comfortable bed. Lounge also has nice ambiance which is good for business or just hang out. Nice outdoor pool, unfortunately have no time to dip in in this trip.

Had a wonderful experience staying in Holiday Inn Jababeka. The front desk at this hotel is the best I have ever seen. Special Thanks to Dinia at the front desk, who went beyond and above to ensure a smooth stay for us. She was extremely helpful and ensured immediate medical assistance when I was in need.
The room was clean and comfortable with decent amenities. But what really stood out was the hospitality — especially from the front desk team.
Thank you again Dinia and the entire front desk team for making my stay so pleasant.

A very pleasant stay in holiday inn cikarang for my daughter bday, first come into the room my daughter was feeling surprise and happy for the bday set up inside the room where she had a greeeting card and cake, the room also clean and tidy and hot water running well. We also feel welcome and friendly from all the staff, morning breakfast also great, my daughter and her cousin invite for cake decoration in pool area assist by cica, adel, kirana and solih and my wife also liked to thanks to aldo from hk for his assistance they all have doing their job very well and kind and thanks too for staff in the front office helping me for the free parking during check out. So big thanks from us.
Stay 13 sept to 14
Regards,
Arie firmansyah.
Cheers.

Great service from all team at Restaurant during breakfast, the ambiance was great also delicious food and variety of foods. Special to Fera/Waitress thanks for recognize us as Member also thanks for Pak Ajendi Restaurant Supervisor for great service and very helpful solve my problem promptly, he is very kids friendly and beyond expectations for made special art ballon for my lovely daughter.
Definitely will come back again and absolutely Yes will recommend to family and friends.
Special recognize for warm welcome and helpful staff Mrs. Dini Duty Manager thanks for ensuring our stay comfort and offered further assistance during our stay.

I stayed at this hotel with my friends during our trip in August 2025, and we had such a wonderful experience. The rooms were clean and comfortable, the facilities were well-maintained, and the location made it easy for us to get around.
What impressed us the most was the service. The staff were very friendly and welcoming from the moment we arrived. I especially want to thank Nadya and Umar for their outstanding hospitality. They were attentive, approachable, and always ready to help us with anything we needed. Their warmth made our group feel at home and truly enhanced our stay.
Overall, we had a memorable time here, and I would highly recommend this hotel to anyone traveling with friends or family.

I recently had a short staycation that perfectly balanced work and relaxation. The property offered everything a business traveler needs — fast and reliable Wi-Fi, comfortable workspaces, and a quiet environment conducive to productivity. Check-in was smooth and efficient by Dinia she's nice and well mannered.
The room was well-appointed with thoughtful amenities, making it easy to transition from work to rest. After a long day of virtual meetings, I appreciated the cozy atmosphere and comfortable bed for a good night’s sleep. The location was also convenient, with easy access to dining options and transportation.
Though my stay was brief, it was refreshing and stress-free. I would highly recommend this place for business travelers looking for a short yet productive escape.

We had a pleasant and enjoyable stay at this hotel. The facilities were excellent and well-maintained, making our vacation even more relaxing. One of the highlights was the free breakfast for children — a thoughtful and family-friendly touch that we truly appreciated. The room was very comfortable, clean, and cozy, perfect for resting after a long day of activities. Highly recommended for families looking for a great place to stay!

Stayed here on biz trip.
Got a smoking room as only this remaining. But no problem with smell 👍 (device has been put in the room to filter and perfume the air). Overall room was good. Satisfied with bed mattress n linen.
Breakfast seemed interesting with many style choices. The quality/taste was ok, except pastries (i noticed also some plates could have been better cleaned/ wiped).
On one evening I had the bbq outside in garden. Quality/taste was also very so-so but it remains for me a good bargain and wise alternative choice to eat on site. Will try their Japanese restaurant next time.
Every single staff, from door keeper to front receptionists, drivers, servers … has been extremely kind, service minded and helpful: impressive and very much appreciated ☺️☺️☺️

The hotel and the people’s hospitality were outstanding. I travel a lot, this year definitely this hotel where I had the best experience (out of 14 places I stayed).
The breakfast was also really good with a huge variety of dishes. I also tried the Japanise restaurant twice.
Overall the friendly welcoming plus the outstanding services define the conclusion that I definitely come back. As I am really sensitive about laundry service I has special request which were all fulfilled.
Thank you.

Holiday Inn cikarang a world class hotel in Cikarang, the industrial city around 40kms from Jakarta. This place is influenced by Japanese culture. A beautiful, peaceful place surrounded with greenery.
The first to highlight is the Amazing service by the staff and admin.
Every request was noted and executed immediately. The lunch and dinner, coffee breaks, and room setup quick response.
A big thanks to chef mr Budi for serving tummy pani puris.
The second is undoubtedly the food. Wide range of dishes from many parts of world are served in breakfast to satisfy every palate. Even they arranged good vegetarian food. All needs were taken seriously.
We Very Happy and their service and food sets the highest standard. We would surely be the regular visitor here.
The room that we stayed in was also very comfortable and spacious, and we had no complaints.
They have very good Gym and amazing Swimming pool.
The most amazing attraction was the Japanese steam bath jacuzzi.
Definitely a lovely place for relaxing or spending time with family.
Children of all age can enjoy.

Very great service. Very cooperative and high agility to accommodate the customer's needs. Ballroom is spacious enough, great layout, and elegant decoration, so you don't need that much of additional decor. Always the best option to conduct corporate event. Thank you Mba Wulan and team 🙏