Mandarin Oriental Jakarta Mandarin Oriental, Jakarta

Hotel

Friendly staff and room super clean. Variety of bfast too.

Nice, comfort room, nice view from the window.

Excellent staff exceeding guest expectations.

Very good food and hospitality, perfect.

Awesome Place for Business and Family.

The room is very nice n clean.

Simply great experience. Just checked in. Nelly was exceptionally wonderful. Handled everything and gave the best service could have expected. Will be staying few days. I’m sure the stay will be wonderful.

Best services & nearest to the shopping mall.

Good service … specially for quarantine day.

Superb staff who go the extra mile to make your stay as comfortable and stress free as much as possible.

Super service. We book a quarantine package for 7 days, and the service is superb. The room is also clean and spacious.

Very satisfying.
The employees are very friendly and polite. 👍👍

Rooftop Photo Hunting with top security, very nice Cinnamon resto (before PPKM)

Very convenience and good service.

Nice place to stay in. The food are delicious. And the staffs are Helpful.

Best service ever and located in the heart of Jakarta, 10 minutes walking only to a high end shopping centre.

Best for family to stay, the staff are very hospitable.

The Saturday brunch at Lyon restaurant is absolutely amazing. Such delicious good quality food.

Good food, friendly waiters, very good location and not too expensive price.
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Nice and good service, kind staff.

Over price, slow service.

We had an amazing stay! What’s more the security was impressive. We felt safe but not restricted.

The room is super clean, the bed is comfy, the team are having great hospitality service, they are thoughtful and helpful. Always feel happy staying here. ❤️❤️

The best staff compare to any other 5 stars hotel in jakarta.
they do their best to make your each day stay a moment to remember.
and for the people greet u by name,
the expirence was so personal.
love it.

Friendliness of the staff… super comfortable room… bedding at the top.

Caring, clean, food taste good.

We have nothing but the best of memories at this hotel. Food, experience, suites, family and everything. Look forward to our next stay.

If you want amazing hospitality and a home away from home… look no further. They make everyone feel like a rockstar! MO Jakarta I’m a fan! Also, I had lost my AirPods (left them in my bathrobe after the spa—the concierge came to get my bags and I told him about my lost AirPods—we looked through my room and then he asked about the bathrobe-but housekeeping had taken the robe—so he called them! Ibnir the concierge for the win!

Very nice Hotel and friendly enviromental.

Helpful and good service, nice food.

Family friendly and kid ameneties is really great.

I love this hotel! It is beautiful. It is clean. The people are so HAPPY!
Service is awesome
Remember to use the Do Not Disturb button. I have a hilarious story about not using that.

Great hotel with warm, friendly and helpful staff from the bottom to the top!.

The only place to stay in Jakarta. Very clean and close to everywhere! And customer service is the best of course.

Fantastic customer service — fantastic location-

Very nice hotel,, I love it.

Best of the best. Highly recommended.

Great food and service. Never stayed there, just attended many events.

Excellent service from the room attendant. His name is Robby.

5 stars Hotel. The facilities, restaurant are very good. View from the room is nice. The staffs are very friendly. The location is very strategic and easy to find.

I tried dim sum at Li Feng, and overall it was a nice place, great food, but rather limited dim sum menu I must say. I came on Sunday, and the place was rather empty but heard that it was more crowded on Saturday. Compared to other luxury hotels, Mandarin Oriental was somewhat perceived as more old-fashioned due to its old building here.

Very nice hotel in the heart of Jakarta. It has a pleasant lobby and nice staffs. There are many good shop and restaurants in the hotel worth to try. On the second floor there is a nice place to seat with the sights of the lobby. Parking is limited on this hotel but it is well arranged. They have a convention hall which can be utilized for exhibition and weddings. Excellent hotel!

Hotel with impeccable service standards. Don't get fooled by the old facade, the rooms are posh and well furnished!

A pretty old hotel in the center of Jakarta. Easy to access the Central Jakarta area as it is situated in the busy Thamrin street. Had the pleasure of dining in the dinner buffet. There was a wide variety of cuisines to choose from. And the BBQ was alright. The second time I went there was to attend a meeting at the executive lounge. Nice amenities and finger foods. But the smoked salmon sandwich took ages to get to the table. Overall a nice hotel.

Really enjoy the excellent and warm services. The hotel staffs are nice and friendly. The room is very spacious and the bed is very comfortable. There is free shuttle with mini cooper to Plaza Indonesia and Grand Indonesia on weekend.

A lovely Hotel with the most caring & beautiful staff — nothing is too much for them! A lovely & spacious room too! Would definitely recommend to anyone to come & stay here.

This hotel is kind a private hotel, because of it's location. Very nice customer service and most helpfull. they have private business meeting room with full and great service. nice parking arangement. the toilet are very clean and they even give you a mouisturize hand cream so after you wash your hand, you can feel fresh.

Lyon France Restaurant Saturday Brunch not worth for the prices. Service was bad. Way over rated. Per head around 700k rupiah. Minimum choices.

Centrally located in city centre. In the heart of Jakarta. Easy to reach by many kind of transportation. Hotel quite old but well maintaine. Food are good. Meeting room spacious. Price avarage. Even old hotel, they keep the standard of five star facilities. Shopping mall grand Indonesia are just across the street. Taxi always stand by & Trans Jakarta bus stop just few minutes walk.

Huge room and very comfortable, strategic location. Near shopping center. Best location for celebrate new year.

Luxury bar, many foreigners, good music and nice cocktail. Price is affordable for a luxury bar standard. They also have Latin night every Thursday, started around 8pm for a class, and the music played on 9sh.

As a frequent traveller to Jakarta I stay at the Mandarin for a few reasons. Firstly it has a great gym, with all the equipment that you could want. It also has a decent pool, with a poolside bar if you need it. Rooms are massive and very well finished. Wifi is fast, reliable and they don't charge you extra to get decent speeds or extra data like all other hotels are starting to do. Also I shortened my stay and they didn't charge me a cancellation fee. Will be staying here next time.

One of my fav hotel. Very professional team. Then love to work with them while having a VIP guest or special colleagues come to Jakarta. Then about the food. I can not say anything only request again. And again to the waiter "can I have some more"?

The hotel is comfortable, the design is pretty nice, placed in the city center near the shopping mall. The pedestrian access is limited and hard to enter. The food is nice but I think it's a bit too western so local people may not enjoy the food. Near the main street but it's not noisy (except if there's disturbance by a stupid motorcycle which is used even it's already broken)

A very large room with a nice view to Bunderan HI. There's a living room and huge bath tub, shower, closet, and private toilet. My reservation is also applicable for late check out. However, hotel has a very limited space for car parking area and very traffic if you wanna go out to Grand Indonesia Mall on the weekend. Hotel offered free taxi transportation to drop, but our taxi driver said voucher taxi was only ID 20k, so we need to pay additional payment. Breakfast was or…dinary taste, not too special, compare with other 5 stars hotel. Swimming pool space is small, but it's ok, still look nice… Sadly, I saw a little accident today. A little girl fell near the pool and her feet was bleeding. There was a lifeguard overthere but he also kept busy by serving guests with towels and drinks.
Suggestion: A lifeguard should be stand by all the time, watching the pool area. Duty of serving guests should be done by servants, instead of him. Our room was not included Wi-Fi. Probably because the hotel voucher we got. But, it should be reconsidered to include Wi-Fi in the room booked, instead of additonal charge fee. Others, the service is excellent and all the staffs are very helpful. Overall, it's a recommended place to stay if you are in Jakarta, especially near Bunderan HI area.

Most comfortable room ever. Best service as always. Lovely room service and spa. Only downside is that it is not linked to any malls so dining options a bit confined if you don’t want to take a car.

My preferred hotel in Jakarta. Love the large and comfortable rooms. Excellent food and moreover, the staff is always friendly and attentive.

Iron was broken. Superb service and amenities. May have got some diarrhea from swallowing the pool water. Not sure. Gym guy was very polite and helpful. Jeremiah was great and friendly.

Very nice and cosy hotel. Service is Excellent!
I had a problem with in room amenities and equipment which I queried. The way it was handled and addressed was great. Pleased. My only recommendation for the group would be to include breakfast in the room rate. When you are paying around $400 SGD per night then I expected breakfast and internet facilities as a minimum. However, it’s not the case.

The Mandarin Oriental was an excellent host to the US Indonesia Investment Summit. Well done! Love the MO Bar on the second floor as well, nice place to decompress after a long day with great wine and cocktails and excellent bar snacks.

An excellent hotel in the heart of Jakarta.

Great to see one of my favourite hotels back to its old self. Pleasant, helpful, enthusiastic staff. Highly recommended for all types of event.

Mandarin Oriental is centrally located, the rooms are large and tastefully decorated with clean and open ambiance. The staff were very cordial and helpful. There are quite a few selection of restaurants to suit everyone's taste. The hotel takes the security measures very seriously. It's lobby is a bit small compared to other five star hotels in the vicinity.

I check out hotel on 3/9/17 and left my hp charger in the room. I email them and they send me the charger back on 5/9/17! I am very happy and impressed by their excellent service! Really appreciate their help and efficiency! If I visit Jakarta again next time, this will definitely be my first choice hotel! Once again thank you so much!

So… the room is awesome, it´s just stunning. Bathroom and everything is really really nice and great. Haven´t seen that in many other hotels before. Best In-room dining I ever had. The cooks are my heros. Everything I ordered was fantastic. I also liked the deep pool.

Feels like home. I love the hospitality of the staff, very professional and polite. High quality of food and beverages. The only downside is that the room ceiling is a bit low for me.

The location is great. But the food is so …

The view of the number window. A little noisy. I hear cars. Service and Room super. Bed and bed are great. Food on the floor. All inclusive. There's a pool.