Plataran Bromo

Great experience with everything, lovely staff especially with the GM we had great conversations and even offered us free desserts which tasted wonderful, the place is very beautiful and also the view. Breakfast and afternoon tea was wonderful too as well the tour they gave us. Just overall a wonderful experience in all aspects.

We stayed at the mezzanine floor (Little Switzerland) for 2 nights and truly had a wonderful experience.
One thing we really appreciated was how warm and welcoming all the staff were — they always greeted the guests with genuine smiles, which made the stay feel even more pleasant and personal.
The property itself is absolutely beautiful, thoughtfully designed, and feels very unique. The breathtaking views combined with the cool, refreshing weather created such a relaxing atmosphere throughout our stay.
The breakfast and afternoon tea just great.
The teras plataran restaurant also served a variety of food.
Overall, this resort feels very special and memorable. Definitely a place we would love to come back to.

The best experience while spending time off before returning to the city. Plataran offers so many activities that we don't need to go anywhere else. The rooms and facilities are very clean, and the staff is friendly and communicative. Hopefully I can go back there or another Plataran place.

I am only driver; in this hotel there are musolla for public visitor and toilet for driver. That is good news for driver. This hotel is very luxurious; if a room driver is added, it will be even better and the driver's main goal is to provide recommend to guests.
Thank's for all. I hope this little bit of information helps many people.

1 word: breathtaking. I stayed at the cottage for 2 nights and let me tell you, those are one of the best nights I have experienced.
It is both beautiful at night and at day. At day, you can enjoy the cold mountain breeze, the birds chirping, and the scenery. While at night, you can even see the stars at some place here.
The breakfast is delicious, the room is cozy, the mountain vibe is there. It is chilly but it's really pleasant.
Will go back here when I get the chance, I could not recommend this place more.

We spent one night at Plataran Bromo this past June to celebrate my birthday and our anniversary, and it was truly unforgettable. The resort feels incredibly exclusive and private, tucked away up on the mountain with a serene atmosphere and a refreshing, cool climate that was a perfect escape.
The rooms were fantastic, and we treated ourselves to a wonderful massage at the spa—highly recommended for anyone looking to truly unwind. We also thoroughly enjoyed the dining; every meal was delicious and beautifully presented.
What really set this stay apart, however, was the staff. During afternoon tea, they completely surprised us with a cake and a song. It was such a kind, humble, and thoughtful gesture. Their hospitality even followed us to our next destination; one of the staff members mentioned our celebration to their friends at our next 5-star hotel in Surabaya, leading to another lovely surprise there!
Even though we only stayed for one night, the combination of the stunning location, great food, and genuine kindness of the team made it a highlight of our trip. I cannot remember all their names, but I have kept the photos of the wonderful people who looked after us. We would love to go again!

Lovely Resort, Great service by Pak Boris and his team, Awesome service and good food. One of the best resorts we have ever stayed. We were welcomed by Masseuse doing a lovely neck and shoulder massage. The welcome by GM Boris and Ega (Head Butler). They made our Holidays stay exceptional. The Tanggulangin Hills and the Lovely Flower gardens with Sunrise and sunset points are exceptional. Awesome resort for Kids and family. Loved it. ❤️ They arranged a very Nice tour to Mount Bromo and wr had a great stay at the Resort.

My family and I stayed in Plataran Bromo during our Christmas holiday and we had a pleasant time here. All the staffs were helpful and accommodating. Plataran Bromo also able to arranged and booked everything for our activities before, during, and after our days. And even though we were up in the hills, the Wi-Fi was enough to accommodate for evensudden work tasks. Pak Danu and Pak Dik who guided us to Bromo were an amazing driver, guide, plus photographer. Mas Hanif who served us during our breakfast in Syailendra restaurant was 100% helpful and made the best combination of ice latte double shot that made my morning. I would recommend the stay to everyone who wish to spend their holiday in Bromo area! 💕

I booked 2 nights stay this December and found Plataran Bromo to be absolutely beautiful, staff are attentive (spa, hike guide, restaurant, receptionist). I initially had miscommunication with the admin regarding excursion before my check in, but Pak Boris and Mas Hafiz were able to help aligned with what I need. They even picked me up with jeep as my personal driver had issue with route on the way to the resort.
Thanks for the restful weekend and the kind welcome!

What we love the most is their excellent services! They even informed me which food in the breakfast buffet that contains my allergen and they notice that we skipped breakfast (to catch sunrise at Bromo) and offered to deliver breakfast to our room once we arrived. Also when we need medical aid, they immediately respond to our needs and drove us to the nearest medical center.
The place is so serene and perfect if you’re looking for tranquility. It also makes us fitter since we need to take a long walk (and stairs) to get to our room. Foods are tasty and our attic room is lovely. Recommended place to visit.

Stayed here for a day at the Platinum Suite. Everyone was very friendly and helpful, and replies fast. Food was quite good. We asked for extra water and it was delivered within minutes. The place is quiet and relaxing. Kids enjoyed their stay.

Short stay with my little family last week.
Positive.
A. Great hospitality from personal butler (since pre-arrival) good job.
B. Personal touch from your team (say my gratitude to your staff in Pamiranti executive lounge that served me well) even for small matters: during room service order, welcoming massage, and your driver during "hotel tour" was very polite, also I had short chit chat at 11pm with one of your reception desk staff regarding road condition to plataran (very helpful)
C. Special park for EV (1st EV charger at 2000mdpl 😅) and it helped me a lot.
D. Ruangan kamar cukup kedap, so comfy for me and fam.
Personal opinion for input.
A. I found some "cracking" floor noise in suite 2005. Haha maybe need to be repaired a little bit.
B. More options for breakfast? It would be perfect.
C. How about combine your "yellow light" with LED White light. Haha.
Overall, thank you for your hospitality.

I had an exceptionally pleasant stay. All the staff were incredibly helpful and attentive, especially Mrs. Tiwi and Ms. Citra, who went above and beyond to ensure everything was perfect. The room was spotless, the resort felt truly luxurious, and every detail was thoughtfully taken care of. Overall, a wonderful experience — I would highly recommend this place and look forward to returning.

We had a really great stay at Plataran Bromo. The views were amazing, the air was cool and fresh, and the whole place felt peaceful. The room was clean and comfortable.
The staff were very friendly and helpful. Special thanks to Cindy who brought us on the resort tour twice due to bad weather. The food was tasty, and breakfast had good variety.
Overall, it was a relaxing and enjoyable stay. We would happily come back and recommend it to anyone visiting Bromo.

Good place to stay and super family friendly. There are a lot of kids activity. The room is so nice and the staffs are friendly too. Especially Mr. Hanif was very accommodating with our customized request during breakfast time. We had a very great time here and definitely will come back next time.

Our stay at Plataran Bromo was absolutely perfect! 🌄⛰️ All staffs are very kind, helpful and attentive, we were even greeted personally by the manager Mr. Boris. Food was delicious. The views are stunning. We booked the deluxe attic and it's spacious and comfortable. Perfect for a relaxation trip 👌 Definitely a stay that I'll remember, cheers to all the teams that made this trip memorable. Thank you so much 😊❤️

We absolutely loved our stay at Plataran Bromo! The grounds are gorgeous, full of flowers and stunning mountain views. Mr. Boris, the GM, Pak Ega and the entire team made us feel so welcome, and the staff were incredibly kind and attentive, especially when my husband wasn’t feeling well. I went up the mountain alone for the sunrise, and they took great care of me — it was magical, followed by a lovely picnic on the savannah.
Special thanks to our butler Kak Louise, who was so sweet and helpful throughout our stay. The chefs were amazing, and the cooking class was such fun. We made rawon, ayam betutu and pisang ontel ontel. Our daughter Cara Rose adored the kids’ area, which was a mini theme park!
We stayed in a lovely suite, loved the cool crisp air, great coffee, and wonderful spa. Enjoyed a wonderful bbq by the fire. Plataran Bromo truly has it all — nature, culture, warmth, and heart. Loved the resort’s deep respect for the customs of the Tengger people. We will definitely be back.