The Sun Hotel Sidoarjo

Overall a good experience, breakfast taste is very good, rooms have a scope for improvement for the price, also a gym facility would be a good addition, location is good as it’s right in the compound of the mall so you can get most of your necessary items easily in a short walk.

The lobby and dining area appears to be newly renovated and clean. No steps or ladder for the swimming pool. You must be fit and agile enough to climb out of the pool. Gym is under renovation.
The room's internet is unreliable. Rooms are very old and worn out. Wallpaper torn off, wall exposed. A few mosquitos were buzzing around in the room for several days. Aircon is rather noisy. Some areas of the hotel are very dirty. Rubbish is left lying on the ground near the swimming pool area. Dirty extra matresses are crammed into stairwells. I checked out 11 minutes late (according to my wristwatch). I was charged about Rp 120, 000. Oo.
My suggestion to hotel management: put a clock on the wall at the reception. That way, people can check out according to your time. Also, consider empowering your staff to waive the late checkout fee when your guest is late by just 18 minutes (according to your staff's wrist watch) To me, this reflects an unfriendly, inhospitable and inflexible attitude from the management. I'll never stay here again.

The location is very good, the hotel is next to the mall with many shops, restaurants and cafes.
The hotel lobby is very nice, sweet smell which made me good impression when first going. The prices are very affordable with this location, rooms are also big.