ibis Surabaya Tidar

Big thank you to ibis Surabaya Tidar What was supposed to be a few days turned into a full two-week stay… and I enjoyed every bit of it.
The bed was super comfortable, the room was serviced daily, and room service was always reliable. The gym was a big highlight for me! Solid setup and perfect for getting proper workouts in while traveling.
But what really made the stay special was the staff. They made it feel like home from day one. On top of that, the location is super convenient. You can walk to great food spots, cafés, the mall, and even laundry if you need it. 💪🏽
To top it off they let me park my motorbike while I was doing a visa run! Really grateful for the experience 💚

The hotel's facilities and location are superb, but there is a need for improvement in managing inbound room service calls.
An inquiry from the room concerning the restaurant was "cut off" before it was finished. Although this likely occurred during a busy period, consistent and proper handling of all inbound calls would be highly beneficial.

Nice location, close to city center and dining locations. Very small parking lot, you'll need to rely on the valet service (luckily, their personnel are courteous and professional). Small-ish rooms, but very clean.

1. The room is completely wonderful. It's modern, fantastic interior design, and amazing bed.
2. The location is strategic and very close to Surabaya Pasar Turi Station.
3. Front Office Attendants were really nice and very good.

Location wise can be consider very strategic, near city center. Culinary local legend was all nearby. But the room was small if your luggage quite a lot. Suitable for light travel, business trip, transit.

I arrived early and requested early check in. The staff quickly check the available room and managed my request just in 10 minutes. The room was very clean and comfortable. The ammenities was enough. They already put hairdryer in each room. The bed was also comfortable with pillows and bolsters! They also accommodated my request to have a room in higher floor. Very nice experience. Thank youu!

Its a good hotel. Breakfast is good. New news. After living here for last 15 days they are asking me to pay for the empty dishes provided in the room for having food bought outside. Too much bad. I never had this for my entire life anywhere in the last 58 countries I visited. I am checking out tomorrow and wont be living here again. They should display this on their booking information before hand. Checking out tomorrow and will never return to any IBIS anywhere in the world.

Ibis made my business trip more comfy. As my expectation, Ibis served the best in providing high standard of hospitality. Nice and clean room. Location very strategic to local culinary district.

Very supportive staff. Clean room. 5 min walks to BuRudy restaurant where we have our breakfast everyday. 15 mins walk to tungungan plaza and Famous restaurants along the street. Ibis got their own restaurant in level two.

I think this is my 3rd times stay here (? ) and it never dissapoint me. This time, I stayed with my mom and dad. I asked for complimentary bday cake (1 day before arrival) and they immediately agreed without any hesitation. Even when I kept changing my plan because the adjustment of my sister’s arrival, they still gave the best service! The room is nice, comfortable enough to stay. Definitely will come back🥰

It's near to shopping mall. The room is comfy and the staff is friendly and helpful. Bathroom is nice with hot water and good water pressure. Enjoy the night with a comfy sleep. It's clean and TV channel got some range to choose. Travel to this hotel is easy.

I’m honestly so amazed by my stay at Ibis Surabaya Tidar! 💯💗
The building is beautiful, the room was super cozy and aesthetic, and the view from the 8th floor? Absolutely stunning✨. But what really made it special was the people! the staff were so kind and helpful, it felt like they truly cared🥹
I didn’t expect a short stay to leave such a big impression, but it really did. Thank you, Ibis, for such a lovely experience! 💗💗💗
I’m leaving with a happy heart and so many warm memories. Can’t wait to come back! ✨

We stayed for two nights at ibis Tidar, and overall, it was a pretty good experience for an ibis standard. Everything went smoothly from check-in to check-out. The staff, including the security, front desk, and restaurant team, were all very helpful and friendly, which made our stay even better.
The rooms, bathroom, lobby, and restaurant all looked new and fresh, adding to the comfort of our stay. As a loyalty member, we were given early check-in and late check-out, which was a nice touch! We’ll definitely come back to this hotel.

The hotel room is clean and small. Towel is not white but grey with hole. No acohol and no massage service available. Smoking room in Breakfast area are very hot … at least a fan.

It was a great stay. The things that made my stay was a bit embarrassing was the room smell also the drinking water. The room smells like un-dry clothes or bedsheets, and the drinking water was like a tap water. I’m a sensitive person for drinking water so I know which one is bottled/galloon water and tap water. So please make an improvement on that.

Stay for business trip, close with my working place, the hotel barely new, the room is clean and neat, the staff very helpful and friendly, parking lot not too big but enough. Overall have good experience staying in this hotel, definitely I will staying again for next trip.

The hotel rooms were clean, very comfortable, and the staff was exceptional, going above and beyond to ensure a pleasant stay. Lokasi sangat strategis, dekat dengan mall. Super highly recommended for downtown visitors. See u next trip. Xoxo ❤︎