Urbanview House of IKIGAI

The hotel has its own parking lot, however, opinions in the reviews are divided. Some guests note that there is sufficient parking, while others point out its limited capacity, mentioning that it only accommodates 7 cars.

The hotel staff receive very high ratings; employees are described as friendly, responsive, and very accommodating. Guests highlight their efficiency ("gercep"), professionalism, and readiness to help with luggage immediately upon arrival at the parking lot. Even in difficult situations, such as finding an insect in the room, the staff reacts quickly and resolves the issue effectively.

A full breakfast is not provided at the hotel, which some guests noted as a downside. However, food and basic necessities are sold on the first floor of the hotel. There is also a cafe on the premises, but visitors have noted that it may be closed in the mornings.

Rooms are equipped with Smart TVs (including Prime Video, but not Netflix), Wi-Fi, and air conditioning. Deluxe and Executive category rooms have plenty of power outlets for charging devices, and some even feature a bathtub. The design is Japanese-style, and some rooms utilize podiums with different floor levels instead of traditional beds. As a complimentary gesture during holidays, guests may be provided with a free box of pastries.

Most guests are very satisfied with the cleanliness: rooms are described as clean, tidy, and smelling pleasant. Bathrooms are also kept clean. However, there were isolated complaints about a cockroach appearing before checkout and mentions that the tap water may contain high levels of iron, which causes fixtures to wear out faster.

The air conditioners work effectively, maintaining a pleasant coolness in the rooms even during intense heat in Madiun. However, some guests noted that the AC capacity in some rooms is only 1/2 pk. There was also a suggestion regarding relocating the AC, as in some rooms the airflow is directed straight at the sleeper's head.

Generally, the bathrooms are spacious and clean, and hot water is available in some rooms. However, reviews vary: one guest noted the absence of a water heater in a Deluxe room. Deficiencies such as weak shower pressure requiring maintenance and a lack of sufficient hooks for towels and clothing in the bathroom were also mentioned.

The hotel is characterized as a cozy place with a distinct Japanese concept in its interior and exterior. Prices are considered very affordable and "wallet-friendly," with room rates ranging from 250,000 rupiah on weekdays to 300,000 on weekends. Guests note that for this price, they receive excellent value for money.