Horison Resort Tlogo Semarang

The staff at Horison Resort Tlogo Semarang is highly rated: the employees, security guards, and even the groundskeepers show great friendliness and professionalism. Guests describe the service as fast and responsive, noting that they feel truly valued. The staff is always ready to promptly assist with any requests.

The hotel offers a varied breakfast, with guests able to choose from four options, including an American breakfast or local traditional dishes. During low occupancy periods, an à la carte system applies, where guests select their menu options upon check-in, and breakfast is delivered directly to the room. The food overall is rated as delicious, filling, and high-quality, with special praise for the spiced coffee. Some guests describe the cuisine as simple and rustic.

The rooms are described as spacious, clean, and comfortable, featuring soft and cozy beds. However, opinions vary regarding the condition of the decor: some guests feel the furniture is outdated, and a few rooms have stained bed linens. The rooms provide essential amenities, including a kettle, tea, coffee, and bottled mineral water. Room 104 is recommended as one of the best in terms of location.

The air conditioning system operates inconsistently. In some rooms, guests complain that the air conditioner is too noisy and does not cool the room adequately, requiring maintenance or equipment replacement.

Rooms are equipped with towels, toiletries, tissues, a kettle, tea, and coffee. Guests note the absence of a hairdryer, which can be inconvenient after using the pool. It is also recommended to add room slippers, as floors in some areas may not be clean enough.

The overall cleanliness of the rooms is rated well, but there are notable concerns regarding the bathrooms. Guests reported that bathroom floors can be dirty and slippery, and air vents lack mesh screens, allowing insects to enter the room. In some instances, a general lack of housekeeping thoroughness was noted in areas adjacent to dense vegetation.

The hotel features a swimming pool that children enjoy; however, its maintenance raises some concerns. Guests complain about moss, a general lack of water cleanliness (some reviews describe the water as green), and the poor condition of pool toys for children. It is also noted that the pool shower areas require more thorough cleaning due to the surrounding natural landscape (dirt, fallen leaves).

Yes, the hotel is suitable for family vacations and is considered child-friendly. The grounds feature a large green lawn, a pool, and a children's play area, offering great entertainment options for kids.