Grand Mercure Solo Baru

Rooms are pretty good, pool is nice. The gym is very hot, no AC. Breakfast buffet is average, when you ask for eggs it's like opening a mystery box. You never know what they will give you, might be an egg white omelet, or they might give you nothing. The location is not the best, you will hear people praying from your room 10 times a day and at 4am. The AC unit does not work very good, they control the AC so you have to ask then to keep it on. Hotel staff are very nice, the location is good as well. Right next to a mall. Trash bins in the room are very dirty.
Overall I think this would still be the best option considering you are in Sukoharjo.

Upon arrival, I queued at the designated Accor Member line and was asked by the receptionist to move to the regular queue because she was “busy” and unable to handle my check-in. What is the purpose of a dedicated Accor Member line if members are not attended to accordingly?
Another staff member eventually stepped in and assisted me — only after my friend mentioned that I am an Accor member.
In addition, despite having completed full prepayment through the app, I was still required to go through the payment process again during check-in. This defeated the purpose of booking a prepaid rate for efficiency.
Furthermore, upon arrival, the security personnel did not proactively assist with luggage. Instead of taking initiative, I was asked whether I required assistance.
As someone who intentionally books within the Accor network for its promised consistency and standards, this experience fell short of expectations.

Best 5 stars luxury hospitality in Solo Baru area. Affordable rate with spacious room, nice pool and sauna facilities with excellent food and beverages quality. Thank you so much Mba Putri for warm welcome, efficient check in and complimentary room upgrade, Mas Qyren & Mas Tifan from the Lobby Lounge for welcome drink, snacks and chit chat, Mba Puji for delivering welcome amenities, Mas Reyhan & Mas Dwi for nice service at Restaurant, Mba Anggun for assisting my laundry and to all Grand Mercure Solo Baru staffs for great services and hospitality.

The first thing I would say about the Grand Mercure hotel is that it is very quiet. I stayed here for four nights during which I slept well, in a very comfortable bed. The room is large and clean. Regarding the breakfast: the dining room is spacious and light enters large windows.
There is a smoking area outside on a terrace. The buffet is comprised of various Indonesian food and western. A lot of choices.
The bakery chef makes a good sourdough white bread.
The staff is friendly and helpful.
I also had a few delicious dinners here and I appreciated that the chef modified his recipe because of my allergies.
Finally, I will add that Mrs. Kristanto, the front office manager and staff made my stay agreeable.
I highly recommend the Grand Mercure in Solo Baru. Carl.

Our room was spacious with large glass windows. The furniture was very complete, plus there was a long sofa. The bathroom was fully equipped with a hairdryer. All the staff were friendly. The breakfast selection was fairly standard, but everything tasted delicious. We also had dinner at the restaurant, and it was outstanding—large portions, beautifully presented, and absolutely delicious.

This isn’t my first time stay in Grand Mercure Solo Baru. I stay at your hotel every year during our holidays, and it has always been a wonderful experience. The breakfast was delicious with a good variety of options. Everything was fresh and well prepared esp the orange juice, best 👍🏽
The room esp pillow was sooo comfort.
Also, Thank you very much for your assistance in finding and returning the item I accidentally left in my room. Your prompt response and honesty mean a lot to me.
It was a pleasure staying at your hotel, and I will definitely recommend it to others. I look forward to staying with you again in the future.

Excellent service and great value for money. The staff are very attentive and responsive, with fast and helpful feedback at all times. I once left an item behind and it was sent back to me safely and quickly, truly appreciated.
The location is convenient, the rooms are comfortable, and I always receive a room upgrade, which makes every stay even more enjoyable. The orange juice is outstanding definitely one of the best!
As an Accor Platinum member, I can confidently say that in Solo, I won’t be switching to any other hotel.
Highly recommended to stay at Grand Mercure Solo.

I had a truly wonderful stay at Grand Mercure Solo Baru. From the moment I arrived, the experience was seamless and welcoming. The team demonstrated genuine hospitality, professionalism, and attention to detail throughout my visit.
The room was spacious, well-appointed, and impeccably clean, offering a perfect balance of comfort and modern elegance. I especially appreciated the thoughtful amenities and the peaceful ambiance, which made my stay very relaxing.
Dining at the hotel was another highlight. The food quality was excellent, with a wide variety of options, and the service at the restaurant was attentive and warm. Breakfast was particularly enjoyable, showcasing both international selections and local flavors.
What truly sets Grand Mercure Solo Baru apart is the staff. Every team member I encountered was courteous, helpful, and genuinely committed to ensuring a memorable guest experience.
Overall, Grand Mercure Solo Baru exceeded my expectations. I would highly recommend this hotel to anyone visiting Solo, whether for business or leisure, and I look forward to returning in the future.

I joined Accor Plus on November 27 and was pleasantly surprised to be able to book immediately under the member discount. The hotel also conducted a pre-check-in process, where they duly informed me about the upgrade status. Upon arrival, I was delighted to be given Accor Gold status right after checking in, along with an upgrade to the suite room.
The suite was spacious, well-equipped, and offered a stunning view of Mount Merapi — a sight my wife and I truly enjoyed throughout our stay.
🏨 Room & Comfort.
— Originally booked the Executive Room, but was upgraded to the Suite.
— The suite was large, comfortable, and beautifully appointed, though it felt a little old in style.
— The spaciousness more than compensated, and the room was conveniently located just a few steps away from the lift.
— There was no iron or ironing board in the room, but the staff were very helpful and promptly fetched one for us.
— The view of Mount Merapi added a special touch to our experience.
📍 Location.
— Perfectly situated next to a mall, making it easy to walk over for shopping or dining.
— Very convenient for guests who enjoy having amenities close by.
🛋️ Executive Room Expectation.
— Initially expected access to an Executive Lounge, but learned that the hotel does not have one.
— Discovered that the Executive Rooms are newly renovated and refurbished, which makes them appealing for future stays.

I've stayed at the Grand Mercure Solo Baru twice. It was truly a pleasant experience. The rooms were clean and comfortable. The service was friendly. The food was delicious. Overall, the service was top-notch. If I travel to Solo again, I'll definitely stay there again.

Firstly, thank you to the Grand Mercure Solo team. Pre-arrival, days before I was supposed to check in, I reached out to the team to ask for a cancellation for one of the two rooms I initially booked. Mba Putri, through call let me know that she needed to confirm first and shortly after the reservation was amended and that reflected through emails as well. Very kind and quick response to my unexpected event, truly appreciate the reservation team behind it.
The hotel is nice, keeping the name of Grand Mercure as meticulous as it could. It was crowded because of the event during the weekend but overall, would love to come back some time in the future. Wishing all the best for the Grand Mercure Solo Baru team. Keep up the great work! Appreciate the kind hospitality before and during our stay!

I recently stayed at this hotel and had a fantastic experience. They offered a joint room setup that allowed me to stay comfortably across two rooms, which was perfect for my needs. The front desk staff were incredibly accommodating, making check-in a smooth and pleasant experience.
The beds were very comfortable, ensuring a restful night's sleep, and the breakfast was delicious, featuring a great variety of options. All the staff were genuinely friendly and went out of their way to make me feel welcome throughout my stay.
I highly recommend this hotel to anyone seeking comfort, excellent service, and warm hospitality.

I booked this hotel without knowing it is exactly beside a mall. As a well known hotel, it really lives up to its expectation in any city, including this one. I wasn't expecting them to really fulfilled my request from an app (connecting rooms and high floor). Really satisfied!
Parking spots are ok, staffs are super helpful. Definitely will stay here again if I come to this city again!

Got upgraded for myself (Platinum member) and for my colleagues. Everythis was good, room at good condotion, everyday I got snack and softdrink.
Bu need to improve on breakfast, the taste and the variety. Traditional food stall need to improve in terms of taste. But in general the breakfast was OK.

Mas Aji help my trip with my family become memorable, he recognise me everytime and call me always by the name. He ensured all my booking rooms are very clean and well organized.

I got upgraded due to Accor's level… executive suite is quite big but bed quality is not good. In room dining is so so…

Top notch service and hospitality. Been here a few times and love to see a lot of things improving since our first stay.
Blue Garnet is a hidden gem. Always have dinner every time we stay.