Putri Duyung Guest House

Yes, there is spacious parking available on site. Guests have noted that you can park directly in front of your room, which is very convenient for loading and unloading luggage.

Guest feedback regarding the staff is mixed. Some describe the team members as kind, friendly, and prompt in resolving issues. Others, however, mention impolite behavior and a lack of courtesy. There were also instances where the management failed to provide important information regarding the accommodation terms prior to check-in.

Bottled mineral water, tea, coffee, and sugar are provided in the rooms. Most rooms also feature an electric kettle for heating water. However, in some cases, guests reported missing cups or an inability to refill water due to restricted access to water dispensers.

Reviews regarding room conditions are mixed: the furniture is vintage, resembling a "grandma's house" style, and worn in places. There are notable complaints regarding cleanliness, including dusty floors, dirty tablecloths, stained bed linens, and even traces of insects on the beds. At the same time, other guests found the rooms clean and considered the quality a good value for money.

The air conditioners in the rooms function and cool the space properly, but there is an important caveat regarding payment. Some guests encountered an extra charge of 50,000 for using the air conditioner, as well as a potential fine of 100,000 for unpaid use. There were also mentions of noisy AC units and malfunctioning remote controls.

The bathrooms frequently draw criticism: guests report issues with cleanliness, hair in drains, slippery floors, and missing shower heads. The hot water supply is inconsistent: some rooms have it while others do not, or there is an insufficient supply because the system is shared across multiple rooms. Broken toilet seats and leaking bathtubs were also mentioned.

The guest house features an on-site restaurant with a fairly extensive menu, including a variety of fish, chicken, and vegetable dishes (cap cai). Guests note that the food is tasty, although some find it slightly too salty. Prices are considered standard and affordable.

The property includes a swimming pool, which some guests feel is poorly maintained. There is also a fishing area, a children's playground, and a large pavilion (pendopo) for hosting celebrations and weddings. The overall grounds are spacious and well-suited for family getaways.